6,795 questions with Microsoft 365 and Office | OneDrive | For business | Windows tags

Sort by: Updated
4 answers

OneDrive not accessible on laptop

Corporate OneDrive is not accessible on laptop computer, but is ok on desktop.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-11T20:13:57.2066667+00:00
Steve Conrad 0 Reputation points
edited an answer 2026-03-12T22:59:39.7266667+00:00
Hendrix-C 12,120 Reputation points Microsoft External Staff Moderator
1 answer

Access to SharePoint folders through quick access shortcuts

Hi everyone, A user have access to SharePoint Online folders but wants to access them though quick access shortcuts. On the screenshot below the user's OneDrive in the File Exporer. How can I add the highlighted folders without syncing them?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-12T22:55:22.7666667+00:00
DT_2026 0 Reputation points
answered 2026-03-12T22:55:38.98+00:00
Q&A Assist
2 answers

Problemas para compartir archivos en One Drive

Mis compañeros me han estado compartiendo archivos en One Drive, pero al momento de abrirlos se envia una notificación solicitando autorización para acceder al archivo, se me otorga dicha autorización por parte del usuario propietario de la carpeta o el…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-12T16:41:46.4833333+00:00
edited an answer 2026-03-12T22:51:21.3666667+00:00
Chris Duong 7,505 Reputation points Microsoft External Staff Moderator
1 answer

One drive creating duplicate folders on random dates

We are having an issue where duplicate folders are being created in file explorer on random dates with no files in them. This is causing confusion amongst our team and is frustrating. We have been advised that there is no fix for this and we have to…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-11T15:39:42.9066667+00:00
Lolo64 0 Reputation points
commented 2026-03-12T21:17:48.2066667+00:00
Kai-L 11,330 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Nejde mi přihlásit do firemního OneDrivu.

Dobrý den mám pár dní zaplacený firemní účet do OneDrivu a nejde se mi přihlásit. Jde o účet (PII Removed ****.onmicrosoft.com). Jakmile se chci přihlásit, žádá po mě ověření identity. Musel jsem si proto stáhnout Microsoft Authenticator do mobilu. V…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-02T07:48:26.8+00:00
Jakub Nevídal 20 Reputation points
answered 2026-03-12T18:35:25.1833333+00:00
Jakub Nevídal 20 Reputation points
2 answers

OneDrive red X sync issue

I have 2 users at my workplace using Office 365 who have a persistent red X next to specific folders and files in File Explorer. This is folder is a shortcut from a shared SharePoint. The error message that shows in the OneDrive desktop app is…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-12T16:13:09.3433333+00:00
Matthew 0 Reputation points
answered 2026-03-12T18:17:35.93+00:00
Kai-L 11,330 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive Shortcut won't disappear

Hi, I have removed a OneDrive Shortcut from the web version. However, the shortcut still appears in my file explorer. Is there a way to remove that? There is no "Remove shortcut" option in file explorer. I was told I would have to completely…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-11T20:54:45.72+00:00
Kareem Culbertson 115 Reputation points
commented 2026-03-12T16:17:47.6+00:00
Kai-L 11,330 Reputation points Microsoft External Staff Moderator
2 answers

Changing shared folders to links in onedrive

Sometime in the last couple of months Microsoft changed the way Shared folders (From Sharepoint) are handled by the OneDrive Desktop App. Where can I read more about this? How do I have to change my handling of shared folders?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-10T10:00:11.1966667+00:00
Johannes Kingma 421 Reputation points
commented 2026-03-12T14:12:51.3666667+00:00
Demi-N 13,255 Reputation points Microsoft External Staff Moderator
1 answer

How do I save email attachments to OneDrive so that it removes it from my mailbox storage but the link stays in the email?

Please can someone explain to me how to do this as I cannot get it to work. My mailbox storage is full, I have to keep the emails for a specific amount of time so can't delete them. I am wanting to save the attachments in OneDrive so that it replaces…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-12T12:10:26.9633333+00:00
Ria Alison 0 Reputation points
edited an answer 2026-03-12T13:50:53.2733333+00:00
Alina Le 315 Reputation points Independent Advisor
2 answers

when I try to use onedrive it says it is not licensed, but according to my account the status is licensed

my office365 business account has 5 users for onedrive and one of them which displayed licensed on the administration/user page states it is licensed but when I try to use that account it comes up as unlicensed. How do I fix the status, already tried…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-11T23:00:42.36+00:00
Michele Palmer 0 Reputation points
answered 2026-03-11T23:59:43.38+00:00
AlexDN 11,065 Reputation points Microsoft External Staff Moderator
1 answer

Three different OneDrive for business folders in my profile, how to consolidate?

Besides my Private OneDrive folder I have three different Onedrive for Bussiness folders in my %UserProfile% folder. Is it possible to consolidate the three Onedrive for Business into one folder?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-10T18:56:08.3133333+00:00
Johannes Kingma 421 Reputation points
commented 2026-03-11T22:18:21.0666667+00:00
Kai-L 11,330 Reputation points Microsoft External Staff Moderator
2 answers

log in error code

I keep getting this error code when trying to log in to a shared onedrive area created by someone outside my organisation: Something went wrong We're sorry, sign-in isn't working right now. But we're on it! Please try again later. If this problem…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-10T12:57:44.95+00:00
Laura Cream 0 Reputation points
edited a comment 2026-03-11T14:52:56.33+00:00
Jess-Q 8,550 Reputation points Microsoft External Staff Moderator
3 answers

Why is my create file from OneDrive for Business node isn't working?

Hi all! I have a power automate cloud flow that, in some point, gets a word .docx from my sharepoint site, then it creates the same document in onedrive so that I can convert it to PDF then returns it to sharepoint. This idea came from the necessity of…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-10T13:31:00.4133333+00:00
Kauê Sanches Gonçalves 5 Reputation points
commented 2026-03-11T07:14:56.1933333+00:00
Alina Le 315 Reputation points Independent Advisor
2 answers

one drive data lost

we are a company. we had a onedrive and my internal manager made a folder with her ownership and shared it with us. she left and we forgot to change the ownership. it is 30 days past and the data is lost. I called the support and they said I have to go…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-10T10:29:53.56+00:00
Arefe Nami 0 Reputation points
commented 2026-03-11T06:08:41.79+00:00
Nam-D 2,410 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How to Change OneDrive View-Only Links Back to Reading View by Default?

 I've been sharing docs on my organizations website using View-Only links. It's been great because it always opened in Reading View by default and has all these accessibility features and looks clean like the desktop view, because for whatever reason…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-06T17:29:11.79+00:00
Pete 20 Reputation points
commented 2026-03-10T22:54:56.2733333+00:00
Ian-Ng 10,515 Reputation points Microsoft External Staff Moderator
1 answer

Problem with File Explorer only showing onedrive files

Problem with Windows File Explorer only showing onedrive files. Windows File Explorer only shows OneDrive files but not local files. How do I return Windows File Explorer to it's settings BEFORE I turned on backup with OneDrive?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-03-27T19:50:45.6766667+00:00
Gene Pennington 5 Reputation points
edited a comment 2026-03-09T21:24:08.69+00:00
DR 40 Reputation points
4 answers

How can I fix this problem when I want to connect my computer to my professional Onedrive

I can't sync my onedrive on my computer anymore. I get this error message. Détails de résolution des problèmes Si vous contactez votre administrateur, envoyez-lui ces informations. Copier les informations dans presse-papiers ✔ Copié Correlation Id:…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-02T21:12:49.1033333+00:00
Raoul Laue 0 Reputation points
answered 2026-03-09T21:06:16.4233333+00:00
Kristen-L 10,815 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive Activity types

In OneDrive on the Web the activity column has a number of different messages. What does the message "You recently opened this" mean in detail and how is it being determined? Does this mean a user opened the file without making any…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-09T14:52:38.22+00:00
DM 40 Reputation points
answered 2026-03-09T17:19:21.5266667+00:00
Marcin Policht 82,360 Reputation points MVP Volunteer Moderator
1 answer

Onedrive does sync to our project share point

My OneDrive won't sync with our project SharePoint I need someone help get this sorted out as my project IT was unable to assist with this.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-06T22:47:33.3666667+00:00
Stuart Petch 0 Reputation points
commented 2026-03-09T07:00:04.17+00:00
Vivian-HT 13,305 Reputation points Microsoft External Staff Moderator
1 answer

Can't download more than 1 photo at a time on a shared link

When I share a link with someone of a folder with photos I uploaded in OneDrive (the setting is anyone can edit), they can download one by one when they open the link, but they cannot select more than one photo to download - the moment they select all or…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-06T22:38:21.8466667+00:00
Tiana Smith 0 Reputation points
commented 2026-03-09T06:51:24.0633333+00:00
AlexDN 11,065 Reputation points Microsoft External Staff Moderator