3,562 questions
3,562 questions with Surface | Surface Pro | Display and screen tags
1 answer
Surface Pro 2 years old, backlight on monitor gone
My computer was looked at by Best Buy - I bought direct from Microsoft. The computer functions fine with an external monitor. How do I go about getting a cost to fix or replace the monitor? WHo do I call ?
Surface | Surface Pro | Display and screen
asked 2026-03-12T14:20:54.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 32%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dan Riepert
0
Reputation points
commented 2026-03-12T14:21:30.21+00:00
Dan Riepert
0
Reputation points
2 answers
Cant connect to LG QNED TV by Miracast with my Surface Pro 11g
I am unable to connect my Surface Pro 11 to an LG QNED TV using Miracast (Win + K). The TV is detected correctly in Windows, and when I try to connect, the TV shows a message that my device is requesting screen sharing. However, the connection does not…
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-03-10T17:01:11.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 73%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jan Horecký
0
Reputation points
edited an answer 2026-03-12T09:08:39.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
15,480
Reputation points Microsoft External Staff
Moderator
3 answers
surface dock 2
J'ai reçu mon dock 2 surface et je voudrais brancher correctement ma surface pro 7 sur des écrans déportés REAMGEE S5, si vous pouvais me dire comment faire pour afficher sur les 3 écrans. D'avance merci
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-03-03T16:44:19.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 23%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
delphine gourgues
20
Reputation points
edited an answer 2026-03-12T07:57:10.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
10,990
Reputation points Microsoft External Staff
Moderator
3 answers
Surface Pro Tablet Mode
My surface pro won't switch out of tablet mode when I attach a Bluetooth keyboard. Reading this support link it…
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-03-01T17:55:35.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 55.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Phil Martin
0
Reputation points
answered 2026-03-11T09:31:48.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
3,450
Reputation points Microsoft External Staff
Moderator
2 answers
Surface Pro 11 stuck on lock screen
My surface pro did a reset yesterday and now it is stuck on the lock screen, the keyboard buttons don’t do anything and the touch screen isn’t working.
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-03-05T16:09:05.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 16%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Johnelle G
10
Reputation points
commented 2026-03-11T08:25:54.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
9,005
Reputation points Microsoft External Staff
Moderator
1 answer
Surface Pro 8 Repeated Warranty Order Cancellations Without Clear Explanation – Need Guidance
Hello, I am seeking advice regarding an ongoing issue with Microsoft warranty service. My warranty orders have been repeatedly canceled by Microsoft, and despite multiple follow-ups through both Consumer Support and Commercial Support, I have not…
Surface | Surface Pro | Display and screen
3,562 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 95%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Does surface pro 7 display port protocol?
Does the MS Surface Pro 7, running Win 11 with all latest updates, support the DP (display protocol) for external monitors through the USB C port?
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-03-05T05:45:59.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 71%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
David Lavrenchik
20
Reputation points
accepted 2026-03-05T05:47:09.74+00:00
David Lavrenchik
20
Reputation points
2 answers
One of the answers was accepted by the question author.
écrans supllémentaire
Bonjour, je dispose d'un surface pro 7 et je voudrais savoir comment connecter 2 écrans extenre afin d'étendre l'affichage pour plus de confort sachant que les écrans extenres se connectent par usb-c , il s'agit du TEAMGEE S5. Merci d'avance
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-02-26T07:26:25.3433333+00:00
delphine gourgues
20
Reputation points
answered 2026-03-04T16:43:44.77+00:00
delphine gourgues
20
Reputation points
1 answer
Garantie abgelaufen, trotz 2024 gekauft
Hallo, wir haben hier einen defekten Surface Laptop. Das Surface selber hat die Seriennummer [PII Removed], die Rechnung beinhaltet die Nummer [PII Removed]. Jedoch zeigt das Robo Tool bei beiden nummern an, dass die Garantie abgelaufen ist. Die Rechnung…
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-02-27T11:42:50.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 11%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rauchegger, Laura
0
Reputation points
edited the question 2026-03-03T14:18:45.0766667+00:00
Alex-L
3,450
Reputation points Microsoft External Staff
Moderator
2 answers
Black square on the top left of screen on surface pro, Windows 11
there is a black square on the top left of my screen, it only appears after i sleep and reopen my surface, however it does not appear if there is a unsaved file, or anything that triggers the confirm screen when you restart. The box also appears when I…
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-03-01T01:12:22.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 56.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Evan Miller
0
Reputation points
answered 2026-03-02T00:59:52.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
29,426
Reputation points MVP
Volunteer Moderator
1 answer
How to fix a Surface Pen not working on Surface Pro 10
Dear Microsoft Support Team, I am writing to report an issue with my Surface Pen on a Surface Pro 10. Although the pen appears to be connected, the screen does not respond to touch input from the pen tip. Issue Details: Touch Input: No response when…
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-02-27T06:10:45.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 78%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
八谷 悠歩
0
Reputation points
edited an answer 2026-02-27T07:30:58.1266667+00:00
S.Sengupta
29,426
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft Surface Pro 11 Mouse moving on its own
I have a Microsoft Surface Pro 11 that is less than a year old. It's mouse has started moving on it's own and opens and closes windows and apps. I have cleaned the screen, checked for viruses, reinstalled drivers, and completely reset the PC. It still…
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-02-23T19:30:41.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 45%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kendra Shorter
0
Reputation points
edited an answer 2026-02-24T01:27:16.1566667+00:00
S.Sengupta
29,426
Reputation points MVP
Volunteer Moderator
3 answers
I get a message saying camera is unavailable when I log in so I have to sign in with my PIN
When I go to log in I get a message that says the camera is unavailable so have to enter my PIN
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-01-07T21:48:06.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 12%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Janet Martin
0
Reputation points
answered 2026-02-24T01:17:59.3966667+00:00
S.Sengupta
29,426
Reputation points MVP
Volunteer Moderator
1 answer
Dual monitors on docking station will not wake up
I have my surface attached to the extended docking station with the two dual mini hdmi connections. When I wake up my surface the two monitors remain asleep and will not activate. I have to manually unplug each monitor in order to get them to start…
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-02-20T19:49:26.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 68%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tony Hager
0
Reputation points
answered 2026-02-21T01:26:48.7166667+00:00
S.Sengupta
29,426
Reputation points MVP
Volunteer Moderator
2 answers
Resetting the email Address
Here is the polished version of your message: Hi, I recently purchased a second-hand Microsoft Surface. I was able to use it for a few days, but after resetting the device, I was prompted to enter an email address. I tried to create a new one, but the…
Surface | Surface Pro | Display and screen
3,562 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 1%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Keyboard Isn’t Syncing
my keyboard can connect into the surface pro fine, and the computer registers its connected however the mouse and board functions do not show up and work properly. iv done all the troubleshooting and restarting suggestions, is there any more i can do ?
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-02-16T12:02:26.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 8%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Grace
0
Reputation points
answered 2026-02-17T00:43:23.78+00:00
S.Sengupta
29,426
Reputation points MVP
Volunteer Moderator
2 answers
How to Fix Hazzy and Blurry Videos and Teams Video on Surface Pro
All videos and also the video on MS Teams (my computer only, not the other participants) is Hazy and Blurry and colours are distorted (ex. greens are red). I have an old Surface Pro Laptop (DESKTOP-KMDOJ15) still running on Windows 10 Pro Ver 22H2. 8GB…
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-02-13T04:11:25.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 64%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Robert Galachiuk
0
Reputation points
edited an answer 2026-02-13T07:50:49.03+00:00
S.Sengupta
29,426
Reputation points MVP
Volunteer Moderator
2 answers
Surface Pro 7 with Windows 11 not detecting LG 34UM68-P
The title says it all. The LG 34UM68-P monitor works on other devices and the docking station works with a different LG display. The system is updated and I have restarted and tried different driver settings. Nothing works. Any help would be…
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-02-09T20:58:38.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 77%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Sean Lawton
0
Reputation points
commented 2026-02-12T08:40:58.5866667+00:00
Clary-N
9,005
Reputation points Microsoft External Staff
Moderator
1 answer
Connected monitors are not displaying anything when connected togeteher through surface dock 2 - it used to work well and still working when connecting only 1 monitor
Hello Community, I have two DELL monitors connected via a Surface Dock 2 to a Surface Pro 11th Edition. Everything worked perfectly initially, but it suddenly stopped. When I connect only one monitor through the dock, it works fine. However, connecting…
Surface | Surface Pro | Display and screen
3,562 questions
asked 2025-10-23T09:43:50.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 89%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Amzallag Raphael
0
Reputation points
commented 2026-02-12T07:50:04.45+00:00
Amzallag Raphael
0
Reputation points
3 answers
The backlight on my daughter’s surface has broken. I need to contact someone who can fix this.
The backlight on My daughter’s surface has stopped working. I need to send her machine in for hardware support so that she can continue with her school work. We can’t afford to buy a new machine every 3/4 years. Surely your machines can be fixed?
Surface | Surface Pro | Display and screen
3,562 questions
asked 2026-02-09T18:11:41.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 15%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lara Macpherson
0
Reputation points
commented 2026-02-11T06:15:49.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Huy-K
9,940
Reputation points Microsoft External Staff
Moderator