7,179 questions
2 answers
encryption of email with MS word file fails to send in outlook
encrypted file with attachment fails to send, but encrypted email message without attachment works just fine
Outlook | Web | Outlook.com | Email
asked 2026-03-12T21:06:49.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Steven Schwegel
0
Reputation points
answered 2026-03-12T21:12:18.8633333+00:00
Steven Schwegel
0
Reputation points
0 answers
accidentally emptied inbox instead of deleted folde in hotmail. how do I restore messages
accidentally emptied inbox instead of deleted folder in hotmail. I did not want to permanently delete my inbox. how do I restore messages?
Outlook | Web | Outlook.com | Email
7,179 questions
asked 2026-03-12T21:07:45.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 82%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Melissa Spartz
0
Reputation points
asked 2026-03-12T21:07:45.94+00:00
Melissa Spartz
0
Reputation points
0 answers
Outlook not sending or replying
I just migrated to a new macbook air m5 and canoot send or reply to email in outlook. Ocassionaly one will sned but then it stalls
Outlook | MacOS | New Outlook for Mac | For home
1,458 questions
asked 2026-03-12T21:07:10.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 50%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Chuck Hiatt
0
Reputation points
answered 2026-03-12T21:07:26.6766667+00:00
Q&A Assist
0 answers
I can't receive emails from outlook
I have signed in to outlook and can send emails but not receive them Moved from Microsoft 365 and Office | Other
Outlook | Web | Outlook.com | Email
7,179 questions
asked 2026-03-12T14:57:10.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 21%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dave Powrie
0
Reputation points
edited the question 2026-03-12T21:05:28.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 96%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kal-D
4,710
Reputation points Microsoft External Staff
Moderator
4 answers
Error message, and gmail and outlook seem to not be syncing
Keep getting the error below when opening outlook. The gmail app shows I have new emails, but outlook isn't showing them. Shows no new emails since yesterday. Task [PII: Removed]@gmail.com - Sending' reported error (0x80070057) : 'Sorry, something…
Outlook | Windows | Classic Outlook for Windows | For home
30,690 questions
asked 2026-02-27T15:33:32.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 88%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jill Fischer
0
Reputation points
answered 2026-03-12T21:05:02.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 64%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Christophe Margot
0
Reputation points
2 answers
Fixing error message 0x800CCC0E when it only impacts one account
Using Widows 10, desktop and laptop, both run thru same internet. In Classic Outlook, one g mail account works fine; second gets error message 0x800CCC0E. Same acct that is blocked, works fine on my phone. Note phone connect thru same wifi as the…
Outlook | Windows | Classic Outlook for Windows | For home
30,690 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 39%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
0 answers
encryption of email with MS word file fails to send in outlook
Every time I try to send an encrypted email with a file (eg Ms Word .docx) it fails to send. Encrypted emails without a file works just fine. What is the problem?
Outlook | Web | Outlook.com | Email
7,179 questions
asked 2026-03-12T21:00:40.5766667+00:00
Steven Schwegel
0
Reputation points
answered 2026-03-12T21:00:50.0233333+00:00
Q&A Assist
2 answers
Highlighting PINNED emails
How can you highlight PINNED emails in Office 365? (Loved that feature!) Thank you!
Outlook | Web | Outlook.com | Email
7,179 questions
asked 2026-03-12T13:21:52.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 94%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Toni Rivera
0
Reputation points
edited an answer 2026-03-12T20:58:10.8533333+00:00
Kal-D
4,710
Reputation points Microsoft External Staff
Moderator
2 answers
365 outlook will not load after password.
Stays in the loop and will not load. Can not resolve this issue.
Outlook | Web | Outlook.com | Email
7,179 questions
asked 2026-03-12T19:58:45.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 73%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Brian Johnson (TOL)
0
Reputation points
answered 2026-03-12T20:53:35.44+00:00
John Jefferson Doyon
61,635
Reputation points
Independent Advisor
3 answers
Outlook not sending and receiving gmail emails since Feb 26, 2026
As of February 26, 2026 around 6 pm CST, Outlook stopped sending and receiving from my gmail account. I get the following error message: Screenshot 2026-03-08 112721.png. I have gone into Account Settings and also into my gmail settings and tried the…
Outlook | Windows | Classic Outlook for Windows | For home
30,690 questions
asked 2026-03-08T16:32:22.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 4%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Val Steeves
30
Reputation points
commented 2026-03-12T20:52:11.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 31%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KrisO
0
Reputation points
3 answers
One of the answers was accepted by the question author.
I am unable to add my gmail account to Outlook classic
I am unable to add my gmail account to Outlook classic. I have tried every suggested remedy. I am using MS 365 Outlook Classic. It seems to work if I choose the new Outlook but i prefer Classic
Outlook | Windows | Classic Outlook for Windows | For home
30,690 questions
asked 2026-03-11T16:24:05.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 53%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sonya Bart
25
Reputation points
answered 2026-03-12T20:51:31.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 63%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John Doe
0
Reputation points
2 answers
How to connect to gmail
Using Outlook Home & Office Home & Student 2021 connecting to gmail. Was working for several months. Just stopped working today (3/3/2026).
Outlook | Windows | Classic Outlook for Windows | For home
30,690 questions
asked 2026-03-03T22:10:48.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 79%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Steve Glovier
0
Reputation points
edited an answer 2026-03-12T20:49:32.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chloe-L
10,340
Reputation points Microsoft External Staff
Moderator
2 answers
I have a personal hotmail account that I can not log in to
I have been unable to access my hotmail account [Moderator Note: Personal Info Removed]@hotmail.com. It keeps saying my account is blocked and I do have 2 factor authentication methods active. The first time it asks me to complete 2 factor I send it to…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-03T13:21:00.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 31%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Swaney, Ryan
0
Reputation points
edited an answer 2026-03-12T20:48:25.9433333+00:00
Chloe-L
10,340
Reputation points Microsoft External Staff
Moderator
1 answer
Message saying I've "tried too many times" to log in to email when I've only tried once.
This is the 4th time, and the 2nd time in two weeks, that this has happened. I need to accesss my email fairly regularly for work and other important things. Why hasn't this glitch been fixed? (I got in today by having a code sent to my other email,…
Outlook | Web | Outlook.com | Email
7,179 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 79%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
4 answers
I cannot get Outlook to work with Yahoo email on Windows 11
I cannot get Outlook to work with Yahoo email on my Windows 11 laptop. I have changed my password for my Outlook running on my iPhone and Outlook works just fine on my iPhone. When try to use the same password and previous settings on Outlook running…
Outlook | Windows | Classic Outlook for Windows | For home
30,690 questions
asked 2026-03-10T23:21:25.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 10%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFC%3C/text%3E%3C/svg%3E)
Flack, Charles
0
Reputation points
edited an answer 2026-03-12T20:42:32.07+00:00
Chloe-L
10,340
Reputation points Microsoft External Staff
Moderator
0 answers
Outlook cannot connect to the server
On send/receive, outlook can't sync to folders. Cannot connect to the server
Outlook | Windows | Classic Outlook for Windows | For home
30,690 questions
asked 2026-03-12T20:42:17.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 14.000000000000002%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Darcy Calkins
0
Reputation points
asked 2026-03-12T20:42:17.24+00:00
Darcy Calkins
0
Reputation points
1 answer
the way my email displays has changed. How do i change it back
The way my inbox is displayed has changed and i want to change it back so i can see senders and topics clearly
Outlook | Windows | Classic Outlook for Windows | For home
30,690 questions
asked 2026-03-12T20:41:51.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 39%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alix Brown
0
Reputation points
answered 2026-03-12T20:42:05.1533333+00:00
Q&A Assist
2 answers
Stop listing deleted folders in as an option in the Move To in Outlook?
When I delete a folder in outlook, it rightly gets moved to the Delete Items folder; however after I have deleted a folder, when I am trying to move an email (e.g. "v" on the keyboard), it still shows up as an option for me to move the email…
Outlook | Web | Outlook.com | Email
7,179 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 66%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
3 answers
Outlook won't stay connected to server. Shows Trying To Connect or Disconnected.
Since switching from Windows 10 to Windows 11, was prompted to use new Outlook. Don't like it. Have continued using Classic Outlook. Now, it has started showing Disconnected and Trying To Connect most of the time. However, I have Gmail and Bellsouth…
Outlook | Windows | Classic Outlook for Windows | For business
28,885 questions
asked 2025-11-11T16:11:55.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 68%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Gail Huss
5
Reputation points
commented 2026-03-12T20:29:16.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andrea mangiavacchi
0
Reputation points
1 answer
Recovery of old email
I am not able to view my old email from 2018. Need to retrieve some important documents
Outlook | Web | Outlook.com | Email
7,179 questions
asked 2026-03-12T19:35:54.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 82%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Raj Kumar Ghimire
0
Reputation points
commented 2026-03-12T20:20:29.7566667+00:00
Raj Kumar Ghimire
0
Reputation points