14,960 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags

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I need clearly why is onedrive having issue with javascript??

I got a pop fill error after javascript not working, as pop up with my onedrive giving me problems setting up with installing repiar my windows. recently after I had help with several concern on onedrive trying unistall it and install back their window…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-12T18:11:03.55+00:00
Eddy Montes 0 Reputation points
edited an answer 2026-03-12T22:39:09.73+00:00
Craig Long 17,705 Reputation points
1 answer

Personal OneDrive account

OneDrive personal account cannot connect on Windows. Error 0x800704cf and 0x8004e4c3. Browser sign-in works, but OneDrive desktop app cannot connect. I already tried reset, unlink, reinstall, proxy off, network reset, and date/time check.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-12T22:08:35.6466667+00:00
June Hung 0 Reputation points
answered 2026-03-12T22:08:52.1233333+00:00
Q&A Assist
1 answer One of the answers was accepted by the question author.

Syncing onedrive with laptop

I can no longer sign into my Onedrive app on my laptop as it says I do not have network connection but I do have connection. This has only happened this morning. I have tried re-installing but I cannot set up without signing in. I can still access my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-12T16:07:58.7666667+00:00
Mick Bean 0 Reputation points
edited an answer 2026-03-12T21:21:44.7866667+00:00
Katerina-N 6,775 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive Recycling Bin: One of the provided arguments is not acceptable

I turned off OneDrive sync for my picture folder because I needed to move the folder from the C to the D drive. When I turned off sync for that one folder, it deleted any items that weren't saved locally on my PC (where OneDrive had tried to 'save space'…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-12T02:48:51.7233333+00:00
TheNextBillGates 0 Reputation points
commented 2026-03-12T21:16:26.52+00:00
Craig Long 17,705 Reputation points
0 answers

How to fix one drive login issue: Correlation Id: cc98f2a8-28c8-4dd8-849d-1fa8c334285a

Receiving this error when I try to login to My One Drive through desktop / File Explorer.=: Correlation Id: cc98f2a8-28c8-4dd8-849d-1fa8c334285a Timestamp: 2026-03-12T20:45:14.000Z DPTI:…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-12T20:48:45.7766667+00:00
Rachel 0 Reputation points
1 answer

onedrive app will not sign in

When signing in on app on windows computer, I keep getting error code 0x8004de67. This just started today. Have been using same computer with same account for 4 years. Nothing has changed regarding passwords, etc.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-11T19:46:50.2366667+00:00
David Clippard 0 Reputation points
commented 2026-03-12T18:25:13.9933333+00:00
John Jefferson Doyon 61,635 Reputation points Independent Advisor
2 answers

OneDrive: Why is my file size larger on the cloud than on my computer?

This is a question about file size mismatch on OneDrive (site) and my computer. I've read through the default QA and it doesn't apply. Here's what happened. I recently copied a 165 GB folder from an external hard drive to my Windows laptop. Afterwards, I…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-10T06:55:34.1633333+00:00
JoshRoban-7980 0 Reputation points
answered 2026-03-12T18:22:56.38+00:00
JoshRoban-7980 0 Reputation points
0 answers

Cant' sign into one drive on laptop

Hi All, Today my Windows 11 computer has stopped caching files to onedrive and on attempting to sign in indicates that I have no network access (code 0x800704) but I do have network access. I've tried re-starting onedrive, uninstalling and re-installing,…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-12T17:30:54.7466667+00:00
Mick Bean 0 Reputation points
2 answers

One drive files

Microsoft 365 running on a laptop connected to internet via WiFi. I have been using and saving files to my personal One drive and they have worked well. Now, when I have excel running on my lap top, and I have internet connection which I can use for my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-12T11:05:46.7166667+00:00
Matti Halinen 0 Reputation points
edited an answer 2026-03-12T16:50:32.4333333+00:00
Katerina-N 6,775 Reputation points Microsoft External Staff Moderator
1 answer

Permission mismatch in personal OneDrive file sharing links

Hello- We use family/personal O365. I created a shared folder with some people via a link, with limited permissions to only them. I now created a Excel document in that folder. When I click on "Manage Permissions" of the file in the folder…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-11T18:12:36.3166667+00:00
SF Marc 0 Reputation points
commented 2026-03-12T15:59:43.1966667+00:00
SF Marc 0 Reputation points
2 answers

Managing Access to OneDrive files and sub-folders deletes access to the top level folder

When I clean up links to files and sub-folders the links to the top level folder is also deleted. The links to the top level folder are unrelated to the links to files and sub-folders. Why are the links to top level folders being deleted?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-11T01:30:49.2166667+00:00
dclark15773 0 Reputation points
commented 2026-03-12T15:42:00.2333333+00:00
dclark15773 0 Reputation points
1 answer

Microsoft OneDrive problem

Windows 11 desktop PC with a local account. Microsoft 365 Personal subscription linked to a Microsoft account based on an @ziggo.nl email address. I purchased a Microsoft 365 Basic subscription to eliminate OneDrive overage notifications based on an…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-12T12:50:14.85+00:00
Leo Wethly 20 Reputation points
answered 2026-03-12T12:50:48.5066667+00:00
Q&A Assist
2 answers

Computer is Out of Memory I need to Move Files to External Drive

I have many photos and documents on my PC. I would like to transfer them to an external drive. They are also in OneDrive. How do I do this?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-12T06:29:49.73+00:00
Julliann Lash 0 Reputation points
edited an answer 2026-03-12T07:40:31.9466667+00:00
Craig Long 17,705 Reputation points
2 answers

What happens to saved docs if we uninstall MS365 Personal on a computer?

I installed MS365 on husbands laptop using my sign-in, and my docs now appear on his laptop. If we delete 365 on his laptop, will that erase all my docs too, or will they remain in the cloud and on my computer?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-12T02:11:08.7233333+00:00
Tamra Zehner 0 Reputation points
answered 2026-03-12T02:49:16.8666667+00:00
Rodrigo Queiroz 75,555 Reputation points Independent Advisor
1 answer

It says my onedrive is full but I emptied it.

I have a notification saying that my one drive is full but the folder is empty, both on my computer and on the internet one drive files. There are no pictures uploaded, no music, the personal vault is empty and of course, the trash bin has been emptied.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-09T23:11:52.5466667+00:00
Christian R 0 Reputation points
commented 2026-03-12T02:19:58.49+00:00
John Jefferson Doyon 61,635 Reputation points Independent Advisor
1 answer

One Drive won't let me have my files back

One Drive won't let me have my files back so I can get rid of older files. I tried to send files from OneDrive to PC and it just created another list of the same files in One Drive How do I get my PC files back and get rid of One Drive.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-11T21:21:09.27+00:00
Connie Carter 0 Reputation points
answered 2026-03-11T21:21:25.7266667+00:00
Q&A Assist
2 answers

I was double charged for the same product

On 1/28/2026 I was charged $105.99 for Microsoft 365. On 1/29/2026 I was also charged $105.99 for Microsoft 365. Please reverse one of those charges.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-11T18:34:27.78+00:00
Lynne Meyer 0 Reputation points
answered 2026-03-11T19:12:09.42+00:00
John Jefferson Doyon 61,635 Reputation points Independent Advisor
2 answers

sync issue

I have 46% OneDrive space available but files are not syncing, I get message that I am out of space

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-09T13:24:48.6166667+00:00
Thomas Joyce 0 Reputation points
commented 2026-03-11T18:26:12.4433333+00:00
John Jefferson Doyon 61,635 Reputation points Independent Advisor
5 answers

Point OneDrive to existing folders

I had OD on my desktop, removed it because I thought it might be the cause of computer freezes, & now I do not think it was the culprit, so I reinstalled it. I let it choose the default folder, e.g., C:\drive location and hit 'go'. However, all the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-05T13:01:16.7533333+00:00
Brian 60 Reputation points
edited a comment 2026-03-11T17:19:46.7766667+00:00
Craig Long 17,705 Reputation points
8 answers One of the answers was accepted by the question author.

How do I stop other accounts from sharing files to me in OneDrive

Hi, Yesterday I got notification in OneDrive app that someone shared a file with me, which was a PDF file that felt like malware or a virus (I didn't open the file). I reported the file, the account got banned but today I started to get more file share…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-11T20:31:31.5966667+00:00
Ville 105 Reputation points
answered 2026-03-11T11:44:27.5533333+00:00
jens-erik agerbo 5 Reputation points