705 questions with Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key tags

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Bitlocker issue

Every week this bitlocker issues pops up I contacted dell they instructed me to go into my account from miscrosoft and to locate my device and to click device bitlocker keys. When i did that it says no key available. How do I get this key? This system is…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-03-12T15:07:15.2533333+00:00
Maju Projects 0 Reputation points
answered 2026-03-12T16:12:29.4666667+00:00
Chen Tran 8,220 Reputation points Independent Advisor
2 answers

BITLOCKER i have no key and message will not clear

My Surface pro 8.1 is stuck on the BitLocker message I have looked at all options no luck

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-03-11T11:30:10.4433333+00:00
Bob McDermott 0 Reputation points
answered 2026-03-11T12:16:39.1266667+00:00
Quinnie Quoc 9,595 Reputation points Independent Advisor
3 answers

i have several laptops in my business, suddenly one laptop says I need a bitlock key to open the program. I dont know it for this computer lap top. but no issues with all myother laptops or desktops . what do I do!!!!

A laptop in my health care practice says I need a key because it is under bitlock. I dont have that. It doesnt show this laptop on my microsoft acct. what am I to do

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-03-10T23:12:21.08+00:00
Diane Valdez 0 Reputation points
answered 2026-03-11T02:54:58.0966667+00:00
Brian Huynh 2,455 Reputation points Microsoft External Staff Moderator
1 answer

bitlock recovery key not found

Hello IT team, I need urgent assistance unlocking a BitLocker-protected D drive on my device. Problem summary BitLocker recovery screen is displayed for Drive D: and requests the 48-digit recovery key. Key ID shown: B45DB7B2 Numeric Password:[mod:…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2025-09-16T22:02:34.55+00:00
Sardar Adil Jamil 0 Reputation points
commented 2026-03-07T11:05:49.46+00:00
Nausadrana Parvez 0 Reputation points
3 answers

Bitlocker Recovery

Hello, I recently sign up Friday for Business 365 and I come in today Monday and I can't login to my computer. It is saying BitLocker recovery, It also appears that I don't have a code for this computer. How do I get in. Thanks.

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-03-02T18:11:44.0833333+00:00
Yolonda Shelton 0 Reputation points
answered 2026-03-04T10:18:52.2+00:00
VPHAN 25,000 Reputation points Independent Advisor
2 answers

Bitlock recovery code not in my recovery

after a recent update my computer showed a bit code recovery message the computer in question is in my list of devices but the bit code recovery message is not how was this not added to my list of devices

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-02-27T12:41:27.3+00:00
Speedy Nelson 0 Reputation points
answered 2026-03-02T03:12:06.1033333+00:00
Brian Huynh 2,455 Reputation points Microsoft External Staff Moderator
2 answers

Hi Team need bit locker key for one of our laptop as we changed key board so asking bitlocker key

Hi Team,   We looking for bit locker key for one of our laptop, as we changed the key board, so they asking bit locker key   Email id   [******@zero-sum.co.in]   we are from zero-sum wireless solutions india pvt ltd   Thanks and regards, Rajesh

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-02-27T12:33:53.3433333+00:00
Rajesh Kumar 0 Reputation points
answered 2026-02-27T13:06:36.7633333+00:00
DaveM121 851.1K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Bitlocker keys gone.

Hey all. I made a big mistake being in a non-necessary rush and pulled a PC, swapped the hard drive, and reimaged. During the reimage, we use a PXE setup and I removed the computer in AD since the reimaging process creates the entry just to make sure…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-02-04T15:52:19.29+00:00
Faas, Jason 40 Reputation points
accepted 2026-02-04T16:49:08.28+00:00
Faas, Jason 40 Reputation points
2 answers

Unable to find bitlocker

unable to find the bitlocker key for ******@galactixsolutions.com account. its and emergency request

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-02-03T05:37:33.4433333+00:00
Niranjan Daggula 0 Reputation points
answered 2026-02-03T05:42:52.3166667+00:00
Harry Phan 15,915 Reputation points Independent Advisor
1 answer

Bitlocker kurtarma anahtarına ihtiyacım var

Windows bitlocker kurtarma anahtarına ihtiyacım var. Bilgisayarım kilitlendi lütfen yardımcı olun. Ulaşamıyorum bitlocker kurtarma anahtarına.

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-01-07T08:30:54.2033333+00:00
Mahmut TULPAROĞLU 0 Reputation points
edited an answer 2026-01-07T09:45:40.7366667+00:00
Chen Tran 8,220 Reputation points Independent Advisor
2 answers

My laptop broke and the IT people took out the hardrive and made it a external. Now the new laptop does not want to open the external harddrive as it is locked and we need the code. We aren't able to find the key on my microsoft accout. Please help

My laptop broke and the IT people took out the hardrive and made it a external. Now the new laptop does not want to open the external harddrive as it is locked and we need the code. We aren't able to find the key on my microsoft accout. Please…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-01-06T08:46:08.0833333+00:00
Nicky Ferreira 0 Reputation points
answered 2026-01-07T09:42:53.95+00:00
Quinnie Quoc 9,595 Reputation points Independent Advisor
2 answers

How can we recover or safely rebuild a BitLocker locked former employee laptop without the recovery key

This is a company owned Dell Latitude 7430 that was previously assigned to a former employee. On boot, the device first prompts for a BitLocker PIN to unlock the drive. The PIN is not known or available. After skipping the PIN prompt, the device displays…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2025-12-31T16:14:44.9266667+00:00
Raymond Segbedzi-Atroh 0 Reputation points
answered 2025-12-31T16:48:51.56+00:00
VPHAN 25,000 Reputation points Independent Advisor
2 answers

Bitlocker is not accepting its own recovery key. Says "The key doesn't match this drive"

Hey, On my windows laptop when my external hard drive was plugged in. I have been promoted to encrypt my hard drive. Once the setup is done it asked me to enter the password to unlock the hard drive. Inspite of entering the right password it still…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2025-10-29T10:32:30.4433333+00:00
Harshil Kyada 0 Reputation points
commented 2025-12-19T08:35:01.69+00:00
swaroop p v 0 Reputation points
4 answers

Former employee’s Microsoft account inaccessible – urgent BitLocker key needed

Hello, We urgently need access to a BitLocker recovery key for a company device, but we cannot access the Microsoft account associated with it. Details: Microsoft account: <removed PII>@miyawaki-kogyo.co.jp Recovery key ID:…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2025-11-19T06:27:53.54+00:00
小林 裕詞 0 Reputation points
edited the question 2025-12-08T10:30:57.6266667+00:00
Alexandra Tanasescu 0 Reputation points Moderator
4 answers

How can I regain access to a device I locked on my Windows system?

How can I unlock my Windows 11 HP laptop if it's locked, whether by entering my password or PIN, using Windows Hello, retrieving a BitLocker recovery key from the Intune Company Portal, resetting my Microsoft account password, or contacting IT support if…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2025-12-01T05:10:11.5366667+00:00
olivia day 0 Reputation points
answered 2025-12-02T16:11:38.88+00:00
HLBui 4,180 Reputation points Independent Advisor
6 answers

BitLocker recovery key needed – cannot access account

Hello, I need help with a BitLocker recovery key. My PC is asking for a BitLocker recovery key, but I cannot sign in to my Microsoft account (******@miyawaki-kogyo.co.jp), so I cannot access the key. I know the password for this account, but I still…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2025-11-19T05:08:28.8066667+00:00
小林 裕詞 0 Reputation points
answered 2025-11-28T16:05:15.88+00:00
EmilyS_726 14,940 Reputation points Volunteer Moderator
1 answer

Request for Assistance with BitLocker Recovery Key Identification

Dear Microsoft Support Team, I hope this message finds you well. My name is Blessing Isaac, and I am a staff member of Big Tree Group, Nigeria. We are currently facing an issue with one of our company laptops that has become inaccessible due to BitLocker…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2025-11-18T16:12:05.1766667+00:00
BLESSING ISAAC 0 Reputation points
edited the question 2025-11-18T18:42:45.9266667+00:00
Gérard Oomens 119.8K Reputation points Volunteer Moderator
1 answer

Bloqueo BitLocker, sin claves de recuperación

Buenas tardes, necesito solicitar su ayuda, respecto a 2 equipos que se encuentran bloqueados por BitLocker. El primer equipo es de mi uso diario, con un disco duro y el segundo equipo contiene 2 discos duros, los cuales también se encuentran…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2025-11-17T19:15:58.3933333+00:00
Sergio Ramirez Bustamante 0 Reputation points
commented 2025-11-18T14:14:49.1466667+00:00
Sergio Ramirez Bustamante 0 Reputation points
1 answer

Bitlocker (Bug)Screen - no keys no factory reset option

I opened my computer a couple weeks ago to find the Bitlocker (Bug) screen. I do not have a recovery key on my account, nor does my place of business use the keys. The computer will not even let me do a factory reset with or without saving files. At…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2025-11-17T20:56:08.3533333+00:00
Todd Cooper 0 Reputation points
answered 2025-11-18T01:20:10.8566667+00:00
Harry Phan 15,915 Reputation points Independent Advisor
1 answer

Accessing my recovery key

It's been about 3 to 4 days since I received the BitLocker blue screen. Today I figured out how to get my recovery key. The problem I am having is that I changed the phone number to my new number. I apparently have to wait 30 days before I get in to get…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2025-06-19T21:55:20.5633333+00:00
Christina Briggs 10 Reputation points
commented 2025-11-15T04:51:33.9266667+00:00
Habib rahman 0 Reputation points