5,404 questions with Outlook | Outlook for mobile | Outlook for iOS | For business tags

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Why is my iPhone outlook not updating properly and emails are staying in outbox, and then new inbound emails don't update regularly

Hi, Why is my iPhone outlook not updating properly, so that emails are staying in the outbox, and then new inbound emails don't update regularly for all my email addresses. Also, at the bottom of the outbox I can see a message saying…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-12T11:32:08.1233333+00:00
Russell Bowyer 20 Reputation points
answered 2026-03-12T12:14:15.3733333+00:00
Daniel-Vo 4,420 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Why are spam emails that are blocked still getting through on my iPhone version of Outlook but blocked on desktop

Hi - I keep getting a stream of spam emails that are from the same email address, which I keep adding to block on my iPhone, but they keep getting though. But on my desktop version of Outlook these are being pushed to spam folder - the email address is…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-11T08:49:00.3666667+00:00
Russell Bowyer 20 Reputation points
edited the question 2026-03-11T09:35:14.9+00:00
Nam-D 2,410 Reputation points Microsoft External Staff Moderator
2 answers

Outlook support Authenticator App

Hi, Need some help please. Tried to add the company email account again ([Moderator note: personal info removed]) on authenticator App but no codes appear. Can’t sign in anymore. I have resetted the password set up by company because I can’t access…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-01T17:23:23.39+00:00
Mirzi Clark 0 Reputation points
edited an answer 2026-03-10T15:28:58.16+00:00
Chris Duong 7,505 Reputation points Microsoft External Staff Moderator
2 answers

Outlook on iPhone won't sync with PC

My company has provided me with a PC and iPhone for a year. I used to be able to send and receive emails using Outlook on my iPhone, but two weeks ago, I stopped being able to do so. I tried deleting and reinstalling Outlook several times, but to no…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-09T05:12:38.4+00:00
杉山 明宏 0 Reputation points
commented 2026-03-10T09:20:08.5433333+00:00
Sang Le 0 Reputation points
4 answers One of the answers was accepted by the question author.

Why has Outlook for iOS disappeared from my Apple Watch?

I have an (admittedly older) Apple Watch 5 running Watch OS 10.6.1. As of updating Outlook for iOS 4.2537.0, this no longer appears on my watch. There’s been no notification that this was going to disappear. Is there any reason for this?

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-09-25T23:56:56.2033333+00:00
Grant Palmer 85 Reputation points
commented 2026-03-09T11:21:03.86+00:00
DANIEL STASIAK 0 Reputation points
2 answers

unable to login in my phone

unable to login my work outlook email into my phone, it just keep on processing and at last it says (sorry we ran into a problem please try again later) and it happens when i am on a page which says that( now pairing authenticator with your account) …

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-07T13:22:03.5033333+00:00
Hitesh Kumar 0 Reputation points
commented 2026-03-09T10:09:23.47+00:00
Henry-N 10,540 Reputation points Microsoft External Staff Moderator
2 answers

With the new outlook app on my apple phone it will not allow me to sign in to my main email.

With the new outlook app on my apple phone it will not allow me to sign in to my main email, I have tried uninstalling and reinstalling the app and same issue, I have turned my phone off and back on and nothing is working. I need to be able to sign in to…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-08T07:36:56.97+00:00
Capcoal ASM 0 Reputation points
commented 2026-03-09T09:48:22.2333333+00:00
Tamara-Hu 11,970 Reputation points Microsoft External Staff Moderator
2 answers

My work email won't open up in my mobile app!

So confused with my outlook email and it won't open correctly in my mobile app! Need to talk to someone live!!!!! Or someone who can access my computer!!! Very frustrating!!! Please contact me at [Moderator note: personal info removed]gmail.com or…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-05T17:26:05.6866667+00:00
Matt Hardy 0 Reputation points
commented 2026-03-06T22:17:06.18+00:00
Ian-Ng 10,515 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Outlook unable to login on mobile

when i select to add my work account on outlook mobile, it shows "Oops, something went wrong. We were unable to connect your account."

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-06T02:03:06.35+00:00
Chin 20 Reputation points
commented 2026-03-06T03:07:49.3133333+00:00
Vivian-HT 13,695 Reputation points Microsoft External Staff Moderator
2 answers

how to fix a 'bad sender ' to be a 'good sender ' after spam has been eradicated

My email has been blocked as a 'bad sender ' , I receive emails , but unable to send . A ticket has been submitted by admin to rectify this . Spam was received by my account 3 weeks ago, but since password is now updated - we have been unable to activate…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-03T20:48:58.3766667+00:00
Samantha Allen Burns 0 Reputation points
commented 2026-03-04T22:03:43.7566667+00:00
Kai-L 11,330 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Outlook lock screen widgets not available on iOS

Hoping that someone can point me towards a forward looking statement / roadmap insight that shows that Microsoft will bring lock screen widgets for iOS to Outlook, specifically a Calendar widget if nothing else. Other apps in this category provide this…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-03T06:35:09.1533333+00:00
Steve Mac 20 Reputation points
commented 2026-03-04T14:07:46.8333333+00:00
Henry-N 10,540 Reputation points Microsoft External Staff Moderator
2 answers

Outlook app is showing messages that I have deleted off my outlook desktop.

My Outlook app is still showing messages as new, even though I have deleted them hours ago on the outlook desktop. I deleted the app off my phone and re-installed and still having the same issue.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-02T20:55:35.26+00:00
Phil Kudler 0 Reputation points
commented 2026-03-03T22:03:36.8766667+00:00
Killian-N 9,380 Reputation points Microsoft External Staff Moderator
2 answers

How to fix Outlook on my iPad and iPhone

Outlook does not work on my iPhone nor my iPad. The device repeatedly and at irregular intervals asks me to enter the password for the exchange account "Information deleted for privacy protection."

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-02-26T14:08:27.0066667+00:00
Michael Krones 0 Reputation points
commented 2026-03-03T17:23:22.73+00:00
Ryan-N 10,885 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Authenticator codes

Lost trying to sign in. Asks for 6 numbers I always get 8. When I research I run in a loop trying to fin. Any assistance would be helpful. I need to get verified Thank you

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-03T16:36:49.3566667+00:00
Sandra Davis 20 Reputation points
accepted 2026-03-03T16:40:44.2433333+00:00
Sandra Davis 20 Reputation points
2 answers

Unable to access authenticator app to login to my email

my authenticator app is not working. i am unable to access my email

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-03-02T03:10:28.47+00:00
Stephanie ng 0 Reputation points
commented 2026-03-03T05:55:10.7966667+00:00
Kai-Ex 745 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Shared Outlook Calendar Reminder Not Popping Up for All Users

My boss created a calendar and shared it with me and another colleague. I help to create events under his calendar and set reminders (e.g., 12 hours before the event). The issue is: The reminder notification only pops up on my phone. The reminder does…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-02-27T08:12:29.5266667+00:00
suei 20 Reputation points
accepted 2026-03-03T05:49:04.97+00:00
suei 20 Reputation points
3 answers One of the answers was accepted by the question author.

The search feature on my outlook app doesn't work.

I have an iPhone 16 and a 365 Office subscription. My issue is with Outlook; the search feature no longer works for mail or for the calendar. I've tried the troubleshooting steps in the app itself but the screens on my phone don't match the instructions…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-09-23T21:28:28.6266667+00:00
Carol Frohlinger 20 Reputation points
answered 2026-03-02T04:55:07.6933333+00:00
Zelda Storm 0 Reputation points
3 answers

How to sync my outlook account with my iPhone 16

Good day I am using outlook for my work and log on the calendar all my appointment using my laptop. However, when I had my outlook account to my iPhone 16, the calendar is not in sync with my phone calendar which forces me to always go back to my laptop…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-02-27T10:18:54.8766667+00:00
B Izungu 0 Reputation points
commented 2026-03-01T07:34:14.13+00:00
Rin-L 15,665 Reputation points Microsoft External Staff Moderator
3 answers

Outlook widget on iPhone and Applewatch not working

the widget outlook widget stopped showing the next appointment, which it used to do for years. The same problem occurs on the iphone itself. The widget only shows open outlook. I already tried all suggested setting checks, but everything is set to the…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-02-24T09:44:51.7366667+00:00
Jared 20 Reputation points
commented 2026-02-28T16:55:38.5933333+00:00
Tina L 12,250 Reputation points Microsoft External Staff Moderator
4 answers

Outlook app on iPad IOS 26.2 issues opening email

recently updated iPad, Outlook app is recieving emails but Unable to open emails. window to the right say to tap on email to read but tapping on email does nothing.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-01-21T18:29:14.4833333+00:00
Manas Michael 30 Reputation points
commented 2026-02-28T03:46:34.6633333+00:00
Greg C 5 Reputation points