325 questions with Microsoft Edge | Audio and video playback | Windows 11 tags

Sort by: Updated
2 answers One of the answers was accepted by the question author.

Volume preferences for videos on learn.microsoft.com

Can Microsoft please add a feature/function where the volume is not reset to 100% every time you advance to a new page in a lesson/training subject? i.e. like the "Getting Started with Microsoft Copilot" video/training. If I set the volume on…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-03-11T17:42:06.3366667+00:00
Chris Cardwell 20 Reputation points
commented 2026-03-12T13:57:37.5+00:00
Alex-L 3,450 Reputation points Microsoft External Staff Moderator
17 answers

Edge has WIDENED after watching Full Screen video clip.

If having watched a video clip expanded to Full Screen, upon reverting back, Edge has WIDENED substantially. It then has be 'resized' (back) to what it WAS. Does it regardless of what web site. I can find no reason nor remedy. Never had this…

Microsoft Edge | Audio and video playback | Windows 11
asked 2025-12-16T01:47:11.54+00:00
Drew - 625 Reputation points
answered 2026-03-11T20:39:47.53+00:00
Drew - 625 Reputation points
2 answers

Unmute sound icon

all of a sudden th sound icon on main screen shows sound is muted and will not allow me to unmute. In settings there is no output device shown. My monitor has built in speakers

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-02-28T22:08:52.69+00:00
Bev McMurtry 0 Reputation points
commented 2026-03-11T14:41:17.54+00:00
Alex-L 3,450 Reputation points Microsoft External Staff Moderator
3 answers

Connecting an external hard drive

When i plug in my hard drive, it shows in devices & printers but i cant open the device

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-03-07T14:56:02.1133333+00:00
Brian Witherford 0 Reputation points
answered 2026-03-10T22:16:56.73+00:00
Igor Leyko 110.5K Reputation points Independent Advisor
9 answers One of the answers was accepted by the question author.

Persistent MSN Video Playback/Ad Delivery Issue

Subject: Persistent MSN Video Playback/Ad Delivery Issue Description: MSN videos play correctly, but ads (pre-roll and mid-roll) consistently fail to load. This occurs across multiple browsers (Edge, Chrome, Firefox) and after clearing cache, cookies,…

Microsoft Edge | Audio and video playback | Windows 11
asked 2025-11-24T17:00:44.1333333+00:00
William Chan 45 Reputation points
commented 2026-03-09T15:53:31.3266667+00:00
D Llo 0 Reputation points
2 answers

Output audio problem

Hi, my audio won't work on my laptop. It says it's muted and every time I try to unmute it, it stays muted and won't let me change it. The sound works with headphones though.

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-03-06T15:21:38.35+00:00
Selah Foster 0 Reputation points
commented 2026-03-06T15:58:47.82+00:00
David-M 106.8K Reputation points Independent Advisor
2 answers

Try to locate speakers

I have a Acer GEFORCE GTX CORE 15 pc connected to an Acer UBD monitor. My question is does the computer or monitor have built in speakers. If so, how di-I activate them.

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-02-26T06:53:50.1366667+00:00
Michael Coverdale 0 Reputation points
commented 2026-03-05T01:42:39.6933333+00:00
Hendrix-V 11,680 Reputation points Microsoft External Staff Moderator
2 answers

Headphone audio not picking up.

my laptop isnt playing audio through my headphones when i plug them in. it still plays out the regular laptop speakers. i've tried restarting my laptop. i've tried uninstalling the realtek driver and restarting it. it still wont work. one thing to note…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-03-01T01:04:53.2766667+00:00
prod syx 0 Reputation points
commented 2026-03-03T10:28:58.9233333+00:00
Hendrix-V 11,680 Reputation points Microsoft External Staff Moderator
2 answers

Start einer Anwendung führt zu Zeitlupenwiedergabe von Videos

Folgende Fehlermeldung Quelle Windows Zusammenfassung Hardwarefehler Datum ‎28.‎02.‎2026 13:45 Status Der Bericht wurde gesendet. Beschreibung Aufgrund eines Hardwareproblems ist Windows nicht mehr voll…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-02-28T13:25:16.54+00:00
Sabine Genath 0 Reputation points
answered 2026-02-28T14:14:57.1666667+00:00
Sumit D - IA 160.7K Reputation points Independent Advisor
2 answers

why snipping tool microphone not working?

snipping tool microphone not working my lap kindly resolve my issues i am waiting for your reply

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-01-27T11:46:20.06+00:00
govardhanan n 0 Reputation points
commented 2026-02-27T03:34:14.46+00:00
Allan 0 Reputation points
3 answers

built in speakers. Cannot move sound bar. and adjust volume. sound bar is blank

I cannot adjust the sound. small speaker icon is marked as x and I cannot get it off. This is a DELL laptop with built in speakers

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-02-19T14:22:45.2966667+00:00
john ferrera 0 Reputation points
commented 2026-02-25T17:31:45.8533333+00:00
Lucus-V 5,625 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

how do I stop Edge from controling volume on I heart radio

I am using my laptop speakers to control sound and volume but when I play music on I heart radio it seems that Edge has taken over control of the volume. How do I prevent EDGE from Hijacking my hardwares control of the Volume?

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-02-12T18:27:05.14+00:00
Sean 20 Reputation points
commented 2026-02-14T08:16:10.88+00:00
Hendrix-V 11,680 Reputation points Microsoft External Staff Moderator
3 answers

Unresolved visual glitch/bug with Dolby Vision videos in fullscreen mode on Edge

It seems there's a problem with the background/letter-boxing layer when streaming/watching Dolby Vision content exclusively in fullscreen mode (on a 16:10 display): a portion of the two black bars at the top and bottom of the screen are not in fact black…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-01-27T17:53:46.95+00:00
Nic B 0 Reputation points
commented 2026-02-06T13:18:48.2833333+00:00
Supriya Gupta 5 Reputation points
1 answer

Why won't my camera allow access to ProctorU?

I am trying to take a proctor exam through ProctorU, that has me download an app called Guardian that runs it's own private browser so I can't cheat. My laptop camera and my extended webcam I plug into the port won't allow access apparently?

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-01-31T02:20:09.3733333+00:00
Everrett Novak 0 Reputation points
answered 2026-02-03T13:27:31.4033333+00:00
CHANDAN SINGH 10 Reputation points
3 answers

Reset READ ALOUD? It's frozen loading new voice - unclickable menus due to endless loading loop?

I noticed there were new voices in the Read Aloud options and tried one (they weren't named the usual human names), it was potentially an Ai test voice that slipped through but I'm sorry I can't recall the name -- I feel like it had version numbers.…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-01-28T18:36:15.0033333+00:00
Roger Akers 5 Reputation points
answered 2026-01-29T00:49:42.93+00:00
Paulo GM 61,040 Reputation points Independent Advisor
2 answers

How to get sound with Windows 11?

There is no audio installed in my laptop. It's a thinkpad from lenovo.

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-01-21T18:52:51.37+00:00
Leo Doornbos 10 Reputation points
commented 2026-01-29T00:30:00.81+00:00
Dion Stepheny 0 Reputation points
3 answers

No Mic noise suppression on browser apps

Hi! in edge and other browsers we are using Plantronics blackwire 8225 headsets. it appears that using tools like AWS or ZENDESK or even calls through google meets (web applications) completely nullify the microphone background cancelling. it…

Microsoft Edge | Audio and video playback | Windows 11
asked 2025-11-27T12:21:25.2533333+00:00
Remie op de Woert 0 Reputation points
commented 2026-01-27T13:11:33.58+00:00
Tara Deloach 0 Reputation points
3 answers

why do my headphones not appear??

I have been trying to connect wired earbuds/headphones to my laptop (Lenovo LOQ). every time I try to connect a pair of headphones, it never appears. I should add the fact that the microphone (CONNECTED TO THE HEADPHONES, BTW) does appear. Another thing…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-01-23T04:06:35.87+00:00
Xzumu Dagreat 0 Reputation points
commented 2026-01-27T09:05:17.3766667+00:00
Vikki-T 3,760 Reputation points Microsoft External Staff Moderator
2 answers

the sound on my pc is extremely muffled

The sound on my new ideapad 5 pro pc is extremely muffled in whatever app I use and in volume 96 I strain to hear voices, even though the ambient sound is much louder but it still has bad quality. What should I do?

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-01-24T23:00:12.2366667+00:00
juu 0 Reputation points
answered 2026-01-24T23:34:21.94+00:00
Ferdinand Nanalig 28,005 Reputation points Independent Advisor
2 answers

why aren't my f5, f6, and f7 key not working

So I woke up this morning, and I tried to put up the volume using the f7 key but the volume stayed at 20 and when tried to lower the volume using the f6 key it still stayed at 20 and when I tried to mute it usinf f5 it didn't mute the audio please help…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-01-23T13:44:25.77+00:00
Zinja Rich 0 Reputation points
answered 2026-01-23T14:18:17.5233333+00:00
DaveM121 851.1K Reputation points Independent Advisor