7,879 questions
7,879 questions with Windows for home | Windows 11 | Security and privacy tags
3 answers
HP laptop fingerprint reader not working
Hi, I brought a new HP computer last week and have been trying to get my fingerprint reader to work since then. I last responded to a person named [Moderator note: PII removed] from Microsoft and she tried to help me with this several times. The last…
Windows for home | Windows 11 | Security and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 48%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
2 answers
How do I block Passkey prompts that keep interrupting logins?
Hello, About half the time I try to login or visit webpages for various websites and retailers I get this constant aggressive passkey prompt to create a passkey. I do not want to create a passkey, I will never use passkeys, I prefer login methods…
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-12T20:47:32.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 21%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Scallywag
70
Reputation points
answered 2026-03-12T23:21:31.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
35,230
Reputation points
Independent Advisor
1 answer
System Impact
What is the system impact for Windows Defender? What are the user interface features for Windows Defender? What is the update frequency and support for Windows Defender?
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-12T17:57:19.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 12%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Camila Lucas
0
Reputation points
answered 2026-03-12T17:57:37.0833333+00:00
Q&A Assist
2 answers
Cannot turn on memory integrity
It's being blocked by outdated drivers by the following: Huawei something (to do with my mobile), but I can't figure out where those relate to exactly as no application installed for this at present. Creative Technologies, my webcam. The camera is…
Windows for home | Windows 11 | Security and privacy
7,879 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 68%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
2 answers
My windows security app is not working (black screen)
i tried securityhealthsetup but it didn't work , and i also try to reinstall windows but i got the error... i'm using WINDOW 11 25H2
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-12T13:39:16.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 87%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rudra
0
Reputation points
answered 2026-03-12T17:03:47.86+00:00
Kapil Arya
37,201
Reputation points
Volunteer Moderator
1 answer
how to manually/force apply updated secure boot certificates without a firmware update?
Is there a way to manually apply or force apply the certificates to existing firmware. I computer manufacturer (Acer) has stated they do not plan to release updated bios for my model. In event viewer, I get the message updated security certificates are…
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-03T05:07:51.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 75%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Catherine
20
Reputation points
commented 2026-03-12T16:51:21.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 32%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Avishek Sankar Das
0
Reputation points
2 answers
windows security keeps asking for my password no matter how many times i enter it
windows security keeps asking for my password no matter how many times i enter it
Windows for home | Windows 11 | Security and privacy
7,879 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 57.99999999999999%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
2 answers
fingerprint reader setup not working
I received a new HP laptop yesterday and have been trying to setup fingerprint reader function. I go through the complete process to include putting in my fingerprint into reader but nothing happens. It does not even show that it is loading my…
Windows for home | Windows 11 | Security and privacy
7,879 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
2 answers
We have chnaged the windows 11 home to windows 11 pro using the generic key.
We have chnaged the windows 11 home to windows 11 pro using the generic key. We would like to revert it back to the windows 11 home version. Though this is a new laptop and we don't use that to any wrk. How do we accomplish this? we tried to revert back…
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-12T12:20:35.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 92%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sivabharathi M
0
Reputation points
answered 2026-03-12T12:55:57.76+00:00
DaveM121
851.1K
Reputation points
Independent Advisor
1 answer
Bitlocker recovery key
After I updated my PC and subsequently turned it on, it prompted me for a BitLocker recovery key; however, the key is neither uploaded to my Microsoft account nor can I locate it anywhere else. I want to know my bitlocker recovery key. Please help me.
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-12T11:58:36.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 83%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sourav Kumar
0
Reputation points
answered 2026-03-12T12:32:23.8666667+00:00
DaveM121
851.1K
Reputation points
Independent Advisor
1 answer
An annoying pop up prompt to add a device for an app I never heard of before keeps appearing. How do I make it stop?
This Add a device pop up prompt appears about every 60 seconds. I've never heard of the app. I can't find it in my apps. I can't find a way to make it stop appearing. The three dots show functions that don't work. I need to know how to make it go away.…
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2025-11-05T13:12:41.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 40%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
mark peterson
5
Reputation points
commented 2026-03-12T12:17:07.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Christiane Arsenault
0
Reputation points
1 answer
What does this "Program Compatibility Assistant"; 'This module is blocked from loading into the Local Security Authority' means?
It popped up when I started the game Palworld through Steam, and it also popped up once before when starting my PC after updating it on June 12th, 2025.
Windows for home | Windows 11 | Security and privacy
7,879 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 97%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
3 answers
Windows for home
بعد عمل تحديث لنسخة ويندوز ١٠ الى ويندوز ١١ . تم تغير باسوورد الدخول الى الويندوز تلقائيا ولم اتمكن من الدخول
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-10T18:00:51.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 21%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
bassem mamdouh
0
Reputation points
edited an answer 2026-03-12T09:40:11.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
10,990
Reputation points Microsoft External Staff
Moderator
3 answers
i think i downloaded a virus on accident
Ok so when I'm trying to uninstall the app called 'PC app store' it says it wants to make changes right. but I don't know if I should trust it because now my Microsoft edge search bar has changed to Yahoo! I restarted my laptop and it doesn't help the…
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-12T08:41:27.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 10%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
summer kaler
0
Reputation points
answered 2026-03-12T09:17:01.9+00:00
DaveM121
851.1K
Reputation points
Independent Advisor
1 answer
Find my bitlocker recovery key
Laptop has gone into bollocked recovery after the latest MS update and I cannot find the recovery key
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-12T04:47:40.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 60%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
EDC2
0
Reputation points
answered 2026-03-12T05:25:20.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
75,145
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Powershell opens on startup and tries to open something. Potential Malware/Riskware/Trojan
So as you can see that malware bytes blocked it for now but after the free trial is over it wont happen anymore. This happens when i startup my laptop and it automatically opens powershell and it shows the text which I remember to be "License…
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-12T01:57:41.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 88%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lakshya Ainapurapu
0
Reputation points
commented 2026-03-12T03:47:39.0566667+00:00
EmilyS_726
14,940
Reputation points
Volunteer Moderator
3 answers
how to fix "We couldn't find a camera compatible with window hello face"
how to fix "We couldn't find a camera compatible with window hello face"
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-12T02:12:58.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 34%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Richard Jackson
0
Reputation points
answered 2026-03-12T03:43:10.96+00:00
Kapil Arya
37,201
Reputation points
Volunteer Moderator
2 answers
Status of case (Moderator note: PII removed)
Was chatting with an MS tech who shut down my computer and we lost contact. Need to reconnect with a tech so we see if the MS scam info is still on my computer.
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-10T17:11:30.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 52%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Raymond Strobo
0
Reputation points
edited the question 2026-03-12T02:59:14.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
4,350
Reputation points Microsoft External Staff
Moderator
2 answers
How do I perform IT dept or administrator functions?
Especially when working settings I get things the system administrator or IT department have to do. How do I, as just owner of the PC, get those done? [Moderator's note: Tag moved from: Microsoft System Center | Other]
Windows for home | Windows 11 | Security and privacy
7,879 questions
asked 2026-03-11T17:28:57.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 3%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Larry McManus
0
Reputation points
edited an answer 2026-03-12T02:25:39.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
4,030
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Unusual files in my Cross Device Folder in my User Profile
I just recently upgraded to windows 11. I noticed a folder in my user profile called cross device. Within that folder there is another folder called "saved searches" within that folder is another "document folder". I looked…
Windows for home | Windows 11 | Security and privacy
7,879 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 99%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)