2,338 questions with Microsoft Advertising-related tags

Sort by: Updated
Updated Created Answers
1 answer

.Net BingAds SDK BingAds Keyword MatchType AIOptimized causing parsing errors when reading from Bulk report

Yesterday, we started receiving BulkKeyword objects with a MatchType of AIOptimized. The .Net SDK does not support reading keywords with this value. It also appears that this value does not show up in the WSDL. Does anybody have a suggested solution for…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

524 questions
asked 2026-03-12T17:23:00.5566667+00:00
Bryan Pedlar 0 Reputation points
answered 2026-03-12T17:23:13.8433333+00:00
Q&A Assist
1 answer

Unable to Request Verification PIN

in bing places, i am Unable to Request Verification PIN – “Request PIN” Button Greyed Out

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-03-10T11:31:33.2333333+00:00
James Blaney 0 Reputation points
answered 2026-03-10T14:46:20.19+00:00
MS Advertising - Vahid 110 Reputation points Microsoft External Staff Moderator
1 answer

Cannot verify my business

Hi, I have received the postcard with the login details and PIN. When I go to the Bing website to verify my business and click the “Verify Now” button, I am taken to a page titled “Verify your business listing.” However, the only option available is: How…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-03-10T03:11:37.6933333+00:00
Moorabbin Veterinary Hospital 0 Reputation points
edited an answer 2026-03-10T12:28:49.83+00:00
MS Advertising - Vahid 110 Reputation points Microsoft External Staff Moderator
2 answers

Why do my ads keep pausing?

Every day my ads keep pausing, I have tried to arrange a call with Microsoft on the off chance my ads are set up incorrectly (these were integrated from google) however each time I arrange this no one shows up! I understand if you reach budget daily,…

Microsoft Advertising | Manage ads | Campaign budgets
asked 2026-03-09T09:51:51.8433333+00:00
Dalgleish, Claire 0 Reputation points
answered 2026-03-10T09:47:07.3466667+00:00
MS Advertising - Marwa 0 Reputation points Microsoft External Staff Moderator
2 answers

Tracking New vs. Returning Customer Segment via GTM

Hi, I'd like to set up the tracking for new vs returning customer segment: I would like to set it up via Google Tag Manager. I assume I need to put a new parameter. But I am not sure what to put as Name for the parameter e.g. is_new_customer or…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

403 questions
asked 2026-02-27T09:08:41.7666667+00:00
Maren 0 Reputation points
commented 2026-03-10T08:06:46.86+00:00
MS Advertising - Dagmara 480 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

bonjour j ai un problème avec Microsoft advertising

Bonjour, Mon compte a été désactivé et je ne connais pas la raison exacte. Ma boutique en ligne CasaZen vend des produits pour la maison et le rangement destinés principalement aux clients en France. Je respecte les politiques publicitaires et je…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-03-09T18:26:57.4466667+00:00
Eric Roussel 20 Reputation points
answered 2026-03-09T19:45:32.9166667+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

why download url is null for the bing ads reporting api

I have a python script using python requests library, where I try to fetch data from bings reporting api but for some reason I got the following response whenever I used pollgenerate api. {'ReportRequestStatus': {'Status': 'Success',…

Microsoft Advertising | Reports | Reporting
asked 2026-03-09T08:23:17.36+00:00
Nahid Pranto 20 Reputation points
edited the question 2026-03-09T08:48:04.3033333+00:00
Nahid Pranto 20 Reputation points
1 answer

Sudden CPC spike in Maximize Conversions campaign (from €0.35 to €10 CPC)

Hello everyone, I’m experiencing a very unusual behavior with one of my Microsoft Ads campaigns and I’m trying to understand what might have happened. The campaign has been running for several months with these stable metrics: Bidding strategy:…

Microsoft Advertising | Manage ads | Bid strategies
asked 2026-03-08T14:47:22.52+00:00
Edoardo 0 Reputation points
answered 2026-03-08T14:47:44.34+00:00
Q&A Assist
0 answers

Advertiser Identity Verification Failed & Account Suspended – Need Guidance

} Hello everyone, I’m looking for some guidance regarding a Microsoft Advertising account that was recently suspended. For context, I am not operating as a registered business entity. I am an individual freelancer working in online marketing and lead…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-03-06T00:09:59.9+00:00
Zaid Alkhaldy 0 Reputation points
answered 2026-03-06T00:10:15.38+00:00
Q&A Assist
1 answer

How to delete a Microsoft Ads account

My new Microsoft ads account was suspended. I appealed and it was denied. There is now no way to access my account to do anything. All I want to do now is delete my microsoft ads account completely, as I don't want my personal and financial information…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-02-26T23:05:22.62+00:00
Suzie M 0 Reputation points
answered 2026-03-05T14:38:05.2366667+00:00
ethan parker 0 Reputation points
1 answer

Expired certificate in entra account, no user with enough permission to regenerate it

Hello, I have an application that connects to the Microsoft Entra account via API. The API requests started failing, because the certificate is expired. I don't have enough permissions to renew the certificate and I have been trying to find someone who…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

524 questions
asked 2026-03-03T14:52:14.3266667+00:00
cinv 0 Reputation points
answered 2026-03-05T08:17:25.2733333+00:00
MS Advertising - Marwa 0 Reputation points Microsoft External Staff Moderator
2 answers

Reporting API Returns Success with Null Download URL Since Feb 28

Issue Summary: The Microsoft Advertising Reporting API v13 has been completely broken since approximately February 28, 2025. ALL report requests return Status: "Success" but ReportDownloadUrl remains permanently null, making it impossible to…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

524 questions
asked 2026-03-04T20:23:31.7666667+00:00
FindLaw Tech 5 Reputation points
answered 2026-03-04T22:35:23.6433333+00:00
MS Advertising - John Mark 230 Reputation points Microsoft External Staff Moderator
5 answers

How do I run search-only ads?

How do I only run my ads on Bing Search? I do not want to run any display ads but it seems that I am forced to. Thanks

Microsoft Advertising | Ad delivery | Search placements
asked 2026-01-07T09:05:49.18+00:00
MVentures 0 Reputation points
edited an answer 2026-03-01T05:17:36.2766667+00:00
Ralph Harris 0 Reputation points
2 answers

Unable to Create Ad Group When Campaign Status Is BudgetPaused (Microsoft Advertising API)

We would like to confirm whether ad group creation is supported when a campaign’s status is BudgetPaused using the Microsoft Advertising API. Currently, we are unable to test this scenario in our account because the BudgetPaused status cannot be set…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

524 questions
asked 2026-02-25T04:26:45.83+00:00
Balavenni Govindaraj 0 Reputation points
answered 2026-02-26T13:33:32.5433333+00:00
MS Advertising - Arsen 160 Reputation points Microsoft External Staff Moderator
1 answer

Certification of Tax Residence for the Tax Year 2026

could you please provide this document I'm using microsoft ads

Microsoft Advertising | Billing and payments | Billing queries
asked 2026-02-26T10:14:03.9266667+00:00
Pawel 0 Reputation points
answered 2026-02-26T10:23:49.7866667+00:00
MS Advertising - Dagmara 480 Reputation points Microsoft External Staff Moderator
1 answer

Code 105 InvalidCredentials error despite correct OAuth and Developer Token

Hello, I’m trying to make a simple SOAP API call (GetAccount via CustomerManagementService) to Microsoft Advertising, but I’m getting the following error: { What I’ve verified: The OAuth access token is valid and freshly generated. The Developer Token…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

524 questions
asked 2026-02-24T12:43:14.5133333+00:00
Linn Ivstam 0 Reputation points
answered 2026-02-24T16:10:57.2533333+00:00
MS Advertising - Dagmara 480 Reputation points Microsoft External Staff Moderator
2 answers

I can't connect sandbox Ads via API (Forbidden https://login.windows-ppe.net/)

Until last Friday I was able to access my Sandbox MsAds account via API (in python). Now it fails because I need to refresh the credentials and I can't access the login page (it returns a 403 Forbidden): The Python library gives me this…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

524 questions
asked 2025-05-19T12:29:23.8866667+00:00
Zorion 10 Reputation points
commented 2026-02-24T09:01:08.5766667+00:00
Zorion 10 Reputation points
1 answer One of the answers was accepted by the question author.

Conversion Tracking Not Recording Purchases in Microsoft Advertising Campaign

I am currently running a search campaign in Microsoft Advertising, and although my ads are generating clicks, conversions (purchases) are not being recorded in my account. Here’s my situation: I have created a UET (Universal Event Tracking) tag and…

Microsoft Advertising
Microsoft Advertising

A platform for Microsoft's advertising efforts designed to manage all advertising and reporting for partner advertisers. Previously known as Bing Ads and adCenter.

2 questions
asked 2026-02-21T15:55:22.3066667+00:00
syeda ayesha 20 Reputation points
edited the question 2026-02-23T06:33:12.2066667+00:00
syeda ayesha 20 Reputation points
2 answers One of the answers was accepted by the question author.

How do I turn off annoying ads on the msn app

I keep getting the same annoying ad from a good chop whenever I use the MSN app. How do I stop those ads?

Microsoft Advertising | Ad performance | Performance improvement
asked 2025-05-28T17:32:07+00:00
Anonymous
edited an answer 2026-02-20T18:01:02.6066667+00:00
Don Varnau 19,745 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Conversion-API Token/UET-Conversions-API

Hi, we need the Conversion-API Token/UET-Conversions-API, which is explained here: https://learn.microsoft.com/en-us/advertising/guides/uet-conversion-api-integration?view=bingads-13#authorization Please help Sven W. Andersen

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

524 questions
asked 2026-02-17T15:09:49.96+00:00
Sven W. Andersen 60 Reputation points
accepted 2026-02-20T09:04:13.8433333+00:00
Sven W. Andersen 60 Reputation points