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Expired certificate in entra account, no user with enough permission to regenerate it

cinv 0 Reputation points
2026-03-03T14:52:14.3266667+00:00

Hello, I have an application that connects to the Microsoft Entra account via API. The API requests started failing, because the certificate is expired. I don't have enough permissions to renew the certificate and I have been trying to find someone who can grant me higher permissions. However, everyone in the Entra user list from my company seems to be a Member type user. I don't see any admin, or other high level user type that could help me internally. Could someone help me with this please?

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

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  1. MS Advertising - Marwa 0 Reputation points Microsoft External Staff Moderator
    2026-03-05T08:17:25.2733333+00:00

    Hello Cinv,  

    Thank you for using our Microsoft Advertising Learn Q&A Platform!   

    I understand that you're facing a challenge to renew the certificate as you don't have enough permissions.  

    Please be advised that once a user has granted consent for you to manage their Microsoft Advertising account, you can redeem the authorization code for an access token.  

    1. Request an access token by redeeming the code returned after the user granted consent. Get the access_token, refresh_token, and expires_in values from the JSON response stream.
    2. When you received an access token, the value of expires_in represents the maximum time in seconds, until the access token will expire. Before the access token expires or before you will need API access again, you should refresh the access token.
    3. Once you've successfully acquired an access_token, you can use the token in requests to Bing Ads APIs. See the Make your first API call guide for an example.

    For more information please check Get access and refresh tokens - Microsoft Advertising API | Microsoft Learn

    Since we will need more private details to be able to assist further, we'll need to revert this communication through private channels for privacy and security

    Our support teams are happy to discuss your account in more detail via phone, chat or email to provide review assistance, please see our support page to reach out!  If you have any additional questions, please do not hesitate to reach out to our support. I have also sent you a private message asking for further details. You are more than welcome to respond to me if you want to discuss things further.

     

    Kind regards, 

    Marwa | Microsoft Advertising Support Specialist | 800-518-5689 

     

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