96 questions
96 questions with Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers tags
2 answers
One of the answers was accepted by the question author.
HP EliteBook Folio 1040 G3 — Integrated Camera Completely Missing from Device Manager After BIOS Update
Device Information Model: HP EliteBook Folio 1040 G3 Operating System: Windows 11 Pro BIOS Version: Updated to May 13, 2024 version Camera Hardware ID: USB\VID_05C8&PID_03B2 (Chicony Electronics - HP Integrated Webcam) Background — What Was Working…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 19%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Battery keep draining while battery status showing 100%
Im using my laptop plugged in all the time. The battery status shows that it is full charged. Sometimes, the "Your laptop ran out of battery" popped up and the laptop shut down by itself immediately. I should waited about 15 mins to start the…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 90%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
3 answers
How to fix aksfridge.sys: can't load driver in this device
After installa e program, i receive this error: impossible to load driver in this device Driver:aksfridge.sys I try to resolve by install new driver from Sentinel_LDK_external_license_manager, inside the folder c:\windows\system32\driver. But nothing…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2026-01-26T09:06:33.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 73%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mirco Pari @ Lucchi [UT]
20
Reputation points
edited an answer 2026-01-29T02:06:35.7866667+00:00
Brian Huynh
2,455
Reputation points Microsoft External Staff
Moderator
4 answers
Printer driver was not installed Element not found. After installing windows 11 25H2 with a HP V4 driver
Hello i am looking for help with error Element not found for a HP V4 driver issue. I have seen this pre 25H2, within recent upgrades to a few systems who have an HP V4 driver after updating to 25H2 has rendered the driver useless and the only way to…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2026-01-02T16:53:52.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 5%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Dominic Gravano
0
Reputation points
recommended 2026-01-28T10:27:02.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 61%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ana M
0
Reputation points
Moderator
2 answers
Caméra intégrée Lenovo Thinkpad T14s Gen4 - Image retournée
Bonjour, Depuis l'installation de la 24H2, la caméra intégrée du Lenovo T14s est retournée, que ce soit dans l'application Teams ou Windows, on se voit au plafond. Tests effectués : Désinstallation dans gestionnaire de périphériques avec suppression du…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2026-01-15T10:06:45.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Run
0
Reputation points
commented 2026-01-26T01:34:06.23+00:00
Brian Huynh
2,455
Reputation points Microsoft External Staff
Moderator
1 answer
Repeated LiveKernelEvent WATCHDOG (0x1A8) – system freezes without BSOD, likely driver timeout
Windows repeatedly logs LiveKernelEvent (WATCHDOG, 0x1A8) without triggering a BSOD. The issue causes intermittent system hangs and severe UI stuttering. Live kernel dumps are generated in \Windows\LiveKernelReports\WATCHDOG. I am experiencing recurring…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2026-01-20T10:51:43.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jakub Beháň
0
Reputation points
edited a comment 2026-01-21T07:55:48.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 86%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jason Nguyen Tran
12,485
Reputation points
Independent Advisor
2 answers
Registry Configuration to Ensure Driver Automatically Loads on Windows 11 HLK
Using the Infverif.exe tool from WDK 10.0.22621 on Windows 11 24H2 Build 26100 to verify an INF file, the following command is executed: Steps executed to run the test: Open command prompt. Navigate to the WDK tools installation path. Execute the…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2024-12-24T03:40:57.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 23%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LA_DEV_QA
0
Reputation points
answered 2025-12-10T15:25:22.1766667+00:00
Darth Tester
40
Reputation points
2 answers
One of the answers was accepted by the question author.
Microsoft Store accepts work email sign in
We have a device which is a home edition, and the user was attempting to upgrade to Windows 11 Pro. The device has been set up with work M365 apps, but when attempting to upgrade via Store, it would not accept the work email. The device is not a domain,…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 70%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
1 answer
I cant see printers in settings
I can see printers from C:\Windows\explorer.exe ::{2227A280-3AEA-1069-A2DE-08002B30309D} but i cant see any printer in settings -> devices and printers
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2025-11-25T12:39:06.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Michał Knieć
0
Reputation points
answered 2025-11-25T13:55:20.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Harry Phan
15,915
Reputation points
Independent Advisor
1 answer
How to fix Bluetooth Driver not working
Hello. I'm having problems with my Bluetooth Driver, version 23.90.0.8, on my custom built PC running Windows 11. It won't let me connect any Bluetooth device to my computer. When I went into the Intel(R) Wireless Bluetooth(R) Properties via Device…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2025-06-24T15:20:35.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 74%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kyle Piasecki
40
Reputation points
commented 2025-11-16T11:46:04.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 74%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bilal Ahmad
0
Reputation points
1 answer
Does Microsoft Fax and Scan version 11 have a T.38 driver?
Does Microsoft Fax and Scan version 11 have a T.38 driver?
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2025-11-12T21:58:22.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 74%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Mike Di Perno
0
Reputation points
answered 2025-11-13T01:57:46.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 62%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
HLBui
4,180
Reputation points
Independent Advisor
3 answers
How to fix Win10 to Win11 update freeze (not stuck) at 48%
Hello, I'm going to try to make it short because my issue has a huge history that dates from 2021 and I did everything to solve it, yet it still there, just in different forms. This issue started back in 2021, where my Alienware R5 17 (with Win10)…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 72%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 90%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA4%3C/text%3E%3C/svg%3E)
2 answers
win10 ltsb driver problem
Hello! I have a problem with Fujitsu Celsius tha runs WIN10 LTSB an uses Nvidia Quadro P1000 graphic card. It"s absolutely important that WIN remain WIN10 LTSB because of the software that runs on it. We made the clean install and have a problem…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2025-10-21T13:32:09.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 53%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZB%3C/text%3E%3C/svg%3E)
Zoran Borovnik
0
Reputation points
answered 2025-10-27T07:28:38.3966667+00:00
Zoran Borovnik
0
Reputation points
1 answer
What is the implication if a HID Touchscreen device scan time is not in 100 us units?
We have a product that uses a fairly common ILI2510-3 module to add capacitive multi-touch to an LCD. Through software development with the hardware and Windows 11 it has been discovered that this older IC may not be compliant with latest HLK…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2025-08-08T13:13:17.3633333+00:00
Mark Bewley
71
Reputation points
answered 2025-10-09T12:13:31.0633333+00:00
Harry Phan
15,915
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
WACOM ONE PEN DISPLAY
HUNDREDS of people have had this issue - most of us are still stumbling for a solution: The Wacom One Pen tablets do not work (or work consistently). We follow miles of threads with offered solutions from Wacom, Microsoft, and independents offering the…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2025-10-06T08:32:06.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 25%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Hodge
20
Reputation points
edited a comment 2025-10-06T18:48:54.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 37%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Henry Mai
7,970
Reputation points
Independent Advisor
1 answer
Probléme d'upgrade vers Win10
Bonjour, Nous rencontrons actuellement un problème lors de la monter de version de Windows 10 vers du Windows 11 24H2 sur tous nos latitude 5520. Sur ce modèle spécifique (et peut être d'autres) lors de l'upgrade dès que la machine est en Windows 11 un…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2025-09-29T08:52:24.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 53%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lamine DIAKHITE
0
Reputation points
commented 2025-09-29T10:20:01.9633333+00:00
Lamine DIAKHITE
0
Reputation points
2 answers
not able to download latest win 11 ISO from https://businessaccount.microsoft.com/
i'm trying to download the latest windows 11 ISO (Sep update) - Windows 11, version 24H2 (updated Sep 2025) x64 English7,235 MBWindows 11, version 24H2 (updated Sep 2025) x64 English7,235 MB from the page https://businessaccount.microsoft.com/ but I…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2025-09-23T05:31:55.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 20%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Andrew Casey
0
Reputation points
answered 2025-09-23T23:57:08.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Andrew Casey
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How to fix my Sound driver
I have a problem in my sound driver which is that was working befor win update, i am trayed to uninstall the driver and reinstall again but the problem stile present. but its working whine i use headset, and i am chaking the hardware that is working…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2025-09-02T06:57:52.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 72%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mohab Mansoub
20
Reputation points
commented 2025-09-03T06:53:56.92+00:00
Mohab Mansoub
20
Reputation points
1 answer
Best way to create HLK submission for multiple Windows versions
For our first driver submission I merged tests against Windows 10 and Windows 11. In the Microsoft signed download was two copies of the signed driver. I will be submitting a driver update soon. Is this still the expected behaviour, or is there a…
Windows for business | Windows Client for IT Pros | Devices and deployment | Set up upgrades and drivers
asked 2025-07-28T13:36:22.9+00:00
Mark Bewley
71
Reputation points
commented 2025-09-01T10:29:53.2+00:00
Mark Bewley
71
Reputation points
1 answer
SCCM Task Sequence Not Received on Windows 11 Upgrade
A Windows 11 upgrade task sequence was deployed via SCCM, but one of the system is not receiving the task in the SCCM client. The Execmgr log is attached, and there is no SMSTS.log file.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 95%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 33%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)