231 questions with Outlook | Outlook for mobile | Outlook for Android | For education tags

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1 answer

Outlook app not automatically placing folders in order

I have the Outlook app for mobile. I have a Google Pixel 9, Android 16. On the app, I have created folders and they are arranged via the app and the online Outlook in alphabetical order. On the web browser for Outlook, the folders automatically sort…

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-01-06T10:04:56.09+00:00
ESSOF, Ahmed (aesso8) 0 Reputation points
commented 2026-03-12T19:56:32.1933333+00:00
Cat Varnon 0 Reputation points
2 answers

Time zone problem

When I create a calendar event there is a weird time zone mismatch. When I create a new calendar event on my phone (Samsung S22) the block on the calendar that you can move might say 4 to 5 pm, but the place on my calendar is between 3 and 4 o'clock.…

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-03-09T02:59:19.3666667+00:00
SL 0 Reputation points
edited an answer 2026-03-09T04:51:46.4666667+00:00
Vergil-V 10,340 Reputation points Microsoft External Staff Moderator
2 answers

I need the authenticator app

I factor reset my phone because it was losing battery quickly and slowing down. So now I'm trying to sign into all my stuff, including my college ID which I need to do anything on campus. In order to sign in to my account, I need the authenticator app,…

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-03-05T23:26:42.9033333+00:00
Cooper M 0 Reputation points
answered 2026-03-06T02:49:02.0666667+00:00
Hani-Ng 8,720 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Outlook app on Android, why I cant download the items ?

Outlook app on Android, why I cant download the items ? I have tried all the approach I can find on Youtube Google, GPT,…. My environment: Android ONE UI 8 My phone: S25 Ultra My account: Education Account Need help

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2025-11-24T08:40:16.8966667+00:00
Calvin Zolovoski 100 Reputation points
commented 2026-03-05T14:15:10.1266667+00:00
Aleksandar Šoškić 0 Reputation points
4 answers

How do I fix an Error code 4oggx on the Outlook app

New Samsung S25 phone. I cannot add my university accounts to Outlook or One Drive. It recognises the two accounts in Microsoft 365 but when I try to add them it comes up with an error code 4oggx. I have already tried reinstalling, switching between Wifi…

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2025-11-26T12:44:49.9566667+00:00
Tara McKinney Marinus 0 Reputation points
edited a comment 2026-03-03T04:15:26.45+00:00
Jen Davis 0 Reputation points
2 answers

outlook and i my authenticator say "sorry we are having trouble verifying your account please try again

I have a school account which i am trying to access for my studies, i am trying to log into my account on outlook and i my authenticator say "sorry we are having trouble verifying your account please try again

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-02-23T07:20:54.1666667+00:00
Peter Marais 0 Reputation points
edited an answer 2026-02-23T12:27:06.3866667+00:00
Jade-T 10,785 Reputation points Microsoft External Staff Moderator
1 answer

cant add my email account to outlook on my android phone

cant add my email account to outlook on my android phone

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-02-21T01:11:44.1133333+00:00
Hagberg, James G 0 Reputation points
edited an answer 2026-02-21T01:45:20.5966667+00:00
kagiyama yutaka 1,170 Reputation points
1 answer

Outlook Bug for Mobile & Desktop

In the mobile app when you reply or create new mail, it skips the sender and goes straight to the body it creates multiple drafts when replying In the desktop it creates multiple drafts wehn replying

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-02-19T14:33:08.98+00:00
Russell Smith 0 Reputation points
edited an answer 2026-02-19T23:59:17.96+00:00
Vergil-V 10,340 Reputation points Microsoft External Staff Moderator
2 answers

Disabling Reaction Sending on Outlook in Android

I use Outlook on my Android phone for work. My work is such that sending reactions is COMPLETELY INAPPROPRIATE IN MOST SITUATIONS. (Yes, I am shouting.) But if I am trying to, say, set a message to unread, I could accidentally click on a reaction (like…

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-02-19T03:08:24.9033333+00:00
Michael R Beetley 0 Reputation points
answered 2026-02-19T03:42:10.5133333+00:00
Kha-N 8,255 Reputation points Microsoft External Staff Moderator
2 answers

“My Microsoft account is stuck in an MFA verification loop. Authenticator is the only registered method, and I cannot add passkeys or security info. Please reset my MFA methods or temporarily allow SMS/OTP so I can re-enroll.”

“My Microsoft account is stuck in an MFA verification loop. Authenticator is the only registered method, and I cannot add passkeys or security info. Please reset my MFA methods or temporarily allow SMS/OTP so I can re-enroll.”

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-02-16T19:54:19.0666667+00:00
RiddhiChandorkar-5344 0 Reputation points
answered 2026-02-16T20:38:24.9966667+00:00
Kristen-L 10,815 Reputation points Microsoft External Staff Moderator
2 answers

How to access Microsoft Authenticator App after losing my phone.

The screen on my Samsung Galaxy S10+ just bricked and I can't access anything on it anymore, which includes my Authenticator App. When I tried regaining access from a new phone, It wouldn't let me sign in without a code from my other phone. It gave me no…

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-02-10T06:43:53.7066667+00:00
Stephen Fitzgerald 0 Reputation points
answered 2026-02-10T08:40:46.88+00:00
Hani-Ng 8,720 Reputation points Microsoft External Staff Moderator
1 answer

I no longer have the number for a two step verification for my student account, How do I log in/recover my account

When I log in a two-step verification comes up but I no longer use the number, there are no other options either, even when trying to reset the password it also asks for a two-step verification, but I don't have that number anymore. I tried to go to…

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-02-09T02:34:38.1566667+00:00
bergundykav 0 Reputation points
answered 2026-02-09T03:41:26.2733333+00:00
Jade-T 10,785 Reputation points Microsoft External Staff Moderator
4 answers

Android Calendar and Outlook Calendar are Different

My Outlook calendar and Android Calendar used to be identical, but recently I noticed that have some differences. Normally I enter an event on my phone and it then populates to the Outlook calendar that I have on the web and also on the Outlook app on my…

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-02-02T21:46:51.0733333+00:00
Neil Go 70 Reputation points
commented 2026-02-05T02:45:21.19+00:00
Vergil-V 10,340 Reputation points Microsoft External Staff Moderator
2 answers

Why am I not able to receive emails

Please help, why am I not able to receive emails on my outlook and I need this fixed really urgent. Thank you.

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-01-22T20:50:54.11+00:00
VMA IWC 5 Reputation points
commented 2026-01-28T18:09:31.0133333+00:00
Gérard Oomens 119.8K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.
asked 2026-01-26T23:55:52.0666667+00:00
timothy jones 20 Reputation points
edited an answer 2026-01-27T00:23:11.1033333+00:00
Don Varnau 19,745 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

New Phone Issues

I broke my phone and had to get a new one. Now my school Outlook account won't connect. I keep getting this error message attached. Anyone know what I should do?

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-01-07T16:50:37.0333333+00:00
Teacher In Need Of Help 20 Reputation points
edited an answer 2026-01-22T17:56:43.9333333+00:00
Alexis-NG 13,535 Reputation points Microsoft External Staff Moderator
2 answers

Setting up exchange mail on Galaxy Tablet

I've been trying to setup Outlook on a new Galaxy Tablet. The auto-discovery defaults to the account: ******@outlook.com rather than ******@domain.com. It's weird because I input the ******@domain.com. I've tried ******@domain.onmicrosoft.com but it's…

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-01-18T22:54:01.04+00:00
Greg Olsby 0 Reputation points
commented 2026-01-22T06:36:45.1733333+00:00
Matthew-P 11,575 Reputation points Microsoft External Staff Moderator
0 answers

Urgent Request: Recovery of deleted Microsoft To Do list

Dear Support Team I am writing to request assistance with recovering a deleted task list from my Microsoft To Do account. I accidentally deleted a list recently and I am unable to find the tasks in the "Deleted Items" folder or the…

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2025-12-30T14:11:05.4966667+00:00
Saurabh Asankar 0 Reputation points
commented 2026-01-21T01:47:04.03+00:00
Anthony Lee 1,145 Reputation points
2 answers One of the answers was accepted by the question author.

i cant log into Outlook using my School email account, it keeps giving me an Error i dont understand but it says i should contact my administrator

here is the Error im referring to please help, im unable to see my emails

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-01-12T05:26:54.0066667+00:00
Zinhle Busisiwe Thwala 40 Reputation points
edited a comment 2026-01-14T12:18:31.33+00:00
Matthew-P 11,575 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How do one retrieve an account with Microsoft

How do you retrieve a school's account after not receiving an authentication code

Outlook | Outlook for mobile | Outlook for Android | For education
asked 2026-01-13T21:51:34.56+00:00
Beatrice Benyi 20 Reputation points
accepted 2026-01-13T21:52:37.6733333+00:00
Beatrice Benyi 20 Reputation points