All bluetooth headset mic is not working with Window 11

Timothy Liew 145

mic is not working for all bluetooth headset. The bluetooth show connected with both sound and mic, but there are none of Window program can access the mic function. FYI, before the Window Updates, everything is fine.

Gonzalo Pirovano 0 Reputation points

2025-11-11T17:35:29.1866667+00:00

Same Issue here, i have 20 users that the update broke their bluetooh headset, tried with the intel driver, different headsets, the manual KB5067036 install is not allowed either
SKT 10 Reputation points

2025-12-03T02:36:38.99+00:00

I am having the same issue on my work laptop and it is making it incredibly difficult to attend and participate in company meetings. I have tried all the things others in this thread have tried and nothing has worked. Updating my system and drivers have not helped either. Rolling back updates is not an option for my work computer. When will Microsoft fix this?
Sarthak Singh 0 Reputation points

2026-02-18T13:23:39.1133333+00:00

My devices- Asus vivobook S15 OLED and Realme wireless 5 ANC{Neckband}

I had this same issue, where all Bluetooth earphones (neckband with mic) started showing just "connected audio" and no mic after updating windows 11 on my laptop in December. I did everything suggested to solve this problem but nothing worked. I have intel EVO Laptop

SOLUTION: First remove all saved Bluetooth devices from your PC. Then open device manager, go to "Audio inputs and outputs" dropdown section and remove all Bluetooth devices. then restart your device. These steps finally SOLVED MY PROBLEM.

In my case, it started showing "connected mic, audio" under my Bluetooth audio device name whichever I paired with my PC and in all others (Bluetooth earphones too) too. Mic also started working too as I did a zoom call after this process.

Hope it helps
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42 answers

Wandzilak, Przemyslaw 0 Reputation points

2026-03-12T07:02:50.76+00:00
I'm running into this issue with multiple Bluetooth devices (including WH-1000XM5) after recent update.

Windows 11: 24H2 26100.7781 (which fixed the issues for others before)

Intel BT driver is latest 24.20.0.3.

All seems correct but no application including MS TEAMS/Sound recorder can actually record anything.

All good with my mobile android device so its not general headset issue but Intel Bluetooth Windows driver problem.

Already tried:

factory resenting WH-1000XM5 headset, re-pairing with another headset

uninstalling WH-1000XM5 drivers, rebooting

re-installing the bluetooth driver: Intel BT driver is latest 24.20.0.3 https://www.intel.com/content/www/us/en/download/18649/intel-wireless-bluetooth-drivers-for-windows-10-and-windows-11.html

What fixed the issue:

Device Manager: Rollback Intel(R) Wireless Bluetooth(R) to 24.10.0.4 (11/10/2025)
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Sarthak Singh 0 Reputation points

2026-02-18T13:23:00.8+00:00

My devices- Asus vivobook S15 OLED and Realme wireless 5 ANC{Neckband}
I had this same issue, where all Bluetooth earphones (neckband with mic) started showing just "connected audio" and no mic after updating windows 11 on my laptop in December. I did everything suggested to solve this problem but nothing worked. I have intel EVO Laptop

SOLUTION: First remove all saved Bluetooth devices from your PC. Then open device manager, go to "Audio inputs and outputs" dropdown section and remove all Bluetooth devices. then restart your device. These steps finally SOLVED MY PROBLEM.

In my case, it started showing "connected mic, audio" under my Bluetooth audio device name whichever I paired with my PC and in all others (Bluetooth earphones too) too. Mic also started working too as I did a zoom call after this process.

Hope it helps
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All bluetooth headset mic is not working with Window 11

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