ICtiControl.SetAgentState Method (CtiStateRequest)

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

Sets the agent state to the requested state.

Namespace:   Microsoft.Uii.Desktop.Cti.Core
Assembly:  Microsoft.Uii.Desktop.Cti.Core (in Microsoft.Uii.Desktop.Cti.Core.dll)

Syntax

bool SetAgentState(
    CtiStateRequest stateChangeRequest
)

Function SetAgentState (
    stateChangeRequest As CtiStateRequest
) As Boolean

Parameters

• stateChangeRequest
  Type: Microsoft.Uii.Desktop.Cti.Core.CtiStateRequest

  Specifies the state change request.

Return Value

Type: System.Boolean

Type: Boolean
True if the agent’s state was successfully set, otherwise false.

See Also

ICtiControl Interface
Microsoft.Uii.Desktop.Cti.Core Namespace

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