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It's important to have insight into the availability of your mission-critical business applications. Fabric provides incident notification so you can optionally receive in-product messages and/or emails and Teams notification if there's a service disruption or degradation. While these occurrences are rare, it's still possible for disruptions to occur. The following screenshots show the type of messages you'll receive if you enable notifications:
In-product messages
Teams notifications
Email messages
At this time, emails are sent for the following reliability scenarios:
Power BI -
Open report reliability
Model refresh reliability
Query refresh reliability
Notifications are sent when there's an extended delay in operations. After an incident is resolved, you receive a follow-up email.
Note
This feature is currently available only for capacities in Power BI Premium or Microsoft Fabric. It's not available for shared or embedded capacity.
Enable notifications for service interruptions
A Fabric admin can enable notifications for service interruptions in the admin portal:
Identify or create an email-enabled security group that should receive notifications.
In the admin portal, select Tenant settings. Under Help and support settings, expand
For emails and Teams - expand Receive email and Teams notifications for service outages or incidents
For in-product messages - expand Receive in-product notifications for service outages or incidents
Enable notifications, enter a security group, and select Apply.
Note
A Fabric admin can delegate the option to receive in-product messages to capacity and workspace admins.
Note
Fabric sends notifications from the account no-reply-powerbi@microsoft.com. Ensure that this account is added to your safe sender list so that notifications don't end up in a junk email folder.
Service health in Microsoft 365
This article describes how to receive service notifications through Fabric. You can also monitor Fabric service health through Microsoft 365, where it appears under the Power BI service. Opt in to receive email notifications about service health from Microsoft 365. Learn more in How to check Microsoft 365 service health.