2,071 questions with Azure Virtual Desktop tags

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Unable to access Azure Virtual Desktop Using RDP

Have checked conditional access policies, Virtual Admin Groups and Login ....I can login locally but not using Entra ID..Thoughts?

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-03-12T19:27:17.41+00:00
Fabien Forrester-Charles (adm) 0 Reputation points
commented 2026-03-12T20:37:36.2666667+00:00
Jilakara Hemalatha 10,365 Reputation points Microsoft External Staff Moderator
1 answer

One user in Azure Virtual Desktop getting "Disconnected. Sign in failed." in Web app.

We have one user in our Entra environment that is unable to login to our Hostpool. They get to the point where they accept all of the pop-ups and make the final connection before getting rejected. No other users are have the same issue and all of the…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-03-09T20:18:25.3633333+00:00
Sarah Knickerbocker 0 Reputation points
commented 2026-03-12T19:37:30.95+00:00
Jilakara Hemalatha 10,365 Reputation points Microsoft External Staff Moderator
2 answers

Azure Virtual Desktop integration with NestSCaler Citrix / Integración Azure Virtual Desktop con NestSCaler Citrix

Good afternoon, We currently have a remote app with Citrix and want to switch to a remote app on Azure Virtual Desktop, but we have a couple of questions: Can AVD associate the NetScaler authentication login, since the organization does not want to lose…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-03-09T22:54:07.89+00:00
Luis Enrique Garzon Penarete 20 Reputation points
commented 2026-03-12T16:18:59.3466667+00:00
Luis Enrique Garzon Penarete 20 Reputation points
1 answer

ShortpathTransportNetworkDrop (68) Error on Session Hosts

Session hosts are consistently disconnecting with the error message: ShortpathTransportNetworkDrop (68) - The session host lost connection to the client because of an unexpected network error in the Shortpath transport. Check your network quality and…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2025-09-08T06:23:35.2266667+00:00
logicop 30 Reputation points
commented 2026-03-12T10:45:50.9266667+00:00
Ankit Yadav 12,205 Reputation points Microsoft External Staff Moderator
0 answers

Azure Virtual Desktop Session Host Showing "Shutdown" Status While VM is Running and Reachable

We are experiencing an issue with an Azure Virtual Desktop session host where the VM is running and reachable, but the host pool shows the session host status as Shutdown. This issue started after increasing the OS disk size of the VM. Observed…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-03-04T09:55:39.02+00:00
Jegan T 0 Reputation points
edited a comment 2026-03-12T07:14:08.34+00:00
Nikhil Duserla 9,685 Reputation points Microsoft External Staff Moderator
2 answers

SkuNotAvailable when trying to create a Azure Virtual Desktop

I'm not sure what I'm doing wrong when trying to create a Host Pool. I've tried another region. …

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-03-09T20:37:43.6333333+00:00
System Admin 0 Reputation points
commented 2026-03-11T22:18:39.5433333+00:00
Jilakara Hemalatha 10,365 Reputation points Microsoft External Staff Moderator
1 answer

Users unable to authenticated to Azure virtual desktop using Microsoft App

When prompted for Windows Hello Pin to access virtual desktop through the Microsoft App we get message "login attempt failed". When switching from PIN to Password we get same message. We are all properly authenticated to all other Microsoft…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-03-11T14:46:59.9866667+00:00
Larry Verney 0 Reputation points
answered 2026-03-11T15:00:40.8533333+00:00
Larry Verney 0 Reputation points
1 answer

VD Users losing cnnection mutliple times a day

For the last 2 days several users are reporting losing connection to their VD several times a day. It's happening in multiple locations so there is no common local factor like ISP or local network resources. We've been using virtual desktops for the past…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-03-04T13:22:32.1533333+00:00
ESL_Admin 0 Reputation points
edited a comment 2026-03-10T11:46:06.7833333+00:00
Ankit Yadav 12,205 Reputation points Microsoft External Staff Moderator
1 answer

AVD Login Help

Im getting a Service Reachability Error. it says it cant connect to your CLoud PCm or AZURE Virtual Desk Top. What Can I DO?

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-03-10T00:18:24.9566667+00:00
James Grigar 0 Reputation points
commented 2026-03-10T01:46:34.5233333+00:00
Manish Deshpande 4,450 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

FSLogix CloudKerberosTicketRetrievalEnabled Not Working with Azure AD Joined VMs - Per-User Authentication Issue

Environment: Azure Virtual Desktop (AVD) Pooled Host Pool Windows 11 Enterprise 25H2 (build 26100.1150) VMs: Azure AD Joined (pure cloud, no on-premises AD or Hybrid Join) FSLogix Version: 3.26.126.19110 Storage: Azure Files with Private Endpoint …

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-02-20T07:29:16.6+00:00
Sergey Shapoval 20 Reputation points
edited an answer 2026-03-04T21:58:58.3866667+00:00
Jilakara Hemalatha 10,365 Reputation points Microsoft External Staff Moderator
2 answers

cannot sgin out the users in AVD

We are facing an unexpected issue with Azure Virtual Desktop (AVD). Although the allocated resources are sufficient for the current active users, the issue persists and we still have no solution to apply

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-03-02T07:40:45.6033333+00:00
Musab Assaker 0 Reputation points
answered 2026-03-04T11:47:57.2533333+00:00
Manish Deshpande 4,450 Reputation points Microsoft External Staff Moderator
2 answers

AVD Pool creation

Hi Team, I want to create AVD pool with assigne few VM into the azure with fslogix app services. Can someone help.

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-02-25T22:28:24.03+00:00
shamim 0 Reputation points
commented 2026-03-04T07:09:31.6333333+00:00
Manish Deshpande 4,450 Reputation points Microsoft External Staff Moderator
2 answers

Users are experiencing AVD sporadic disconnect issues

Users are sporadically disconnected from their AVD session. Sometimes it automatically restarts and resumes previous session with all open apps and sometimes users must re-authenticate to a new session.

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-02-02T20:50:39.81+00:00
Bruce Cola 0 Reputation points
edited a comment 2026-03-02T20:16:46.4866667+00:00
Jilakara Hemalatha 10,365 Reputation points Microsoft External Staff Moderator
1 answer

AVD RDAgent Stops Sending Heartbeats

<Personal data > ## Problem Summary All 3 session hosts in an AVD pooled host pool stop sending heartbeats to the AVD broker after initial boot. The RDAgent service shows as "Running" (Status=Running, StartType=Automatic) but produces no…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-03-02T10:46:59.5266667+00:00
Sergey Shapoval 0 Reputation points
answered 2026-03-02T13:13:19.93+00:00
Himanshu Shekhar 4,025 Reputation points Microsoft External Staff Moderator
1 answer

RDAgent service is running but stops sending heartbeats to broker

Hi, I have a pooled AVD host pool with 3 session hosts running Windows 10 Enterprise. After the VMs boot and register, the RD Agent sends heartbeats normally for a while, but then stops. The Windows service still shows as Running and there are no errors…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-03-02T11:19:02.31+00:00
Сергей Шаповал 0 Reputation points
answered 2026-03-02T11:50:32.4933333+00:00
Himanshu Shekhar 4,025 Reputation points Microsoft External Staff Moderator
1 answer

The Remote Desktop App seems to have been retired early on MacOS?

The page for accessing AVD with the Remote Desktop app for MacOS was updated at the beginning of September. Now the url linking to the Microsoft Remote Desktop app in the MacOS store links to the Windows app in Preview within that store, and the…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2024-09-24T08:20:22.16+00:00
Rich Simpson 10 Reputation points
answered 2026-03-01T14:25:53.6766667+00:00
john komninos 0 Reputation points
1 answer

How to fix AVD windows 10 host User Profile Service fail to load

We have an azure virtual desktop environment, we use FSLogix V2.9 as our profile management. There are 18 host machines which are Windows 21H2. Users login using their Azure or Active directory accounts. Accessing the host desktops using Remote desktop…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2023-09-27T11:22:49.6766667+00:00
Vivien Millar 0 Reputation points
commented 2026-02-27T12:48:58.1166667+00:00
Kevin Deshar 0 Reputation points
1 answer

How do I successfully create FSLogix profiles given the following:

For simplicity's sake, here's the CoPilot summary of my problem, it concerns an Azure Virtual Desktop setup with Azure Files running a share for my FSLogix profiles. I can map to the FSLogix drive (it shows up in "net use" but not in File…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-02-23T05:55:04.0733333+00:00
Ashley Tym 0 Reputation points
commented 2026-02-27T06:37:51.8133333+00:00
Ankit Yadav 12,205 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Failed to create session host in host pool, deployment failed but created VM still running

when create hostpool session hosts, deployment failed with report error { "code": "DeploymentFailed", "target": "[REDACTED]", "message": "At least one resource deployment operation failed.…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2026-02-25T04:35:07.0233333+00:00
Richard Liu 40 Reputation points Microsoft Employee
edited the question 2026-02-26T06:26:00.44+00:00
Ankit Yadav 12,205 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

A device which does not exist was specified

Hi Team, We are using Azure Virtual Desktop. Windows 11 Enterprise Multi Session OS Pooled Model 200 Users, 15 Servers (Various Families) Since a couple of days several users are reporting the below issue. No able to find any clues, can anybody help at…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,071 questions
asked 2025-12-22T07:43:19.07+00:00
Manoj Chauhan 105 Reputation points
accepted 2026-02-26T05:25:25.97+00:00
Manoj Chauhan 105 Reputation points