148 questions with Outlook | Web | Outlook on the web for business | Contacts tags

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2 answers

Email Distro List

How do I take ownership of an email distribution list for a leaved employee?

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-03-12T17:37:51.04+00:00
BACIGALUPO, TRICIA 0 Reputation points
answered 2026-03-12T19:16:09.11+00:00
Vy Nguyen 9,470 Reputation points Microsoft External Staff Moderator
2 answers

Outlook not auto-populating email address when adding people to new email thread

I'm creating a new email thread and typing in the names in the To space, but Outlook isn't finding those names. We are all employees of the same company, and I've emailed them in the past with no issues. How can I fix this?

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-03-12T15:22:33.3533333+00:00
Lindsey S 0 Reputation points
answered 2026-03-12T16:27:05.8333333+00:00
Vy Nguyen 9,470 Reputation points Microsoft External Staff Moderator
5 answers

How to delete a Category in contacts?

How to delete a contact category that is misspelled?

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-07-15T19:30:06.91+00:00
Nuno Leónidas 25 Reputation points
commented 2026-03-09T13:36:15.6266667+00:00
Hornblower409 5,875 Reputation points
1 answer

I want to delete two group email lists from the Global email list.

I want to delete TWO groups on the Global Email List. Absolutely no options that I can find. I'm on Microsoft 10. Moved from: Community Center | Discuss the Q&A site | Get started on Q&A

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-02-23T18:28:58.25+00:00
Camille Cadman 0 Reputation points
edited the question 2026-02-23T18:39:22.61+00:00
Gérard Oomens 119.8K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Outlook suddenly lost my contact lists and won't let me create any new ones

All of my contact lists have disappeared on Outlook for web and there is no option to create a new contact list (it is greyed out--see attached). I have to email and send meeting invitations to a group with 50+ people and doing this one-by-one simply is…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-02-02T20:58:34.4+00:00
Ross, Sharon 20 Reputation points
edited the question 2026-02-19T10:43:58.2933333+00:00
Daniel-Vo 4,420 Reputation points Microsoft External Staff Moderator
1 answer

Contact List contacts not showing upi in the Mail tab

Hello All, I have manually been creating some contact list on Outlook. I noticed that only some of the contacts ended up syncing to the mail tab. Am I missing a step? I thought the sync was instantaneous. Any help is greatly appreciated

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-02-18T00:46:39.5633333+00:00
Mike Bradley 0 Reputation points
commented 2026-02-19T06:12:05.15+00:00
Jade Ng 9,370 Reputation points Microsoft External Staff Moderator
2 answers

I want to set up Bookings but I get a message that states that I need to ask my administrator. I do not have one. I am a sole propriator

I want to add Bookings to my calendar. The report I get is that I am not authorized and I should contact my administrator. I do not have one. I am the only employee of Pathogen Risk Management Moderator moved from: Microsoft 365 and Office | Other

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-02-03T22:27:41.09+00:00
Jimmy Hinton 0 Reputation points
edited an answer 2026-02-09T06:09:59.5433333+00:00
AlexDN 11,070 Reputation points Microsoft External Staff Moderator
3 answers

How do you add a contact?

How do you add a new email contact on an Outlook web account?

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-02-04T19:22:27.5366667+00:00
Friendly Visitors 0 Reputation points
commented 2026-02-05T20:03:38.0133333+00:00
Ryan-N 10,885 Reputation points Microsoft External Staff Moderator
2 answers

Distribution list never updates

I manage some distributions lists on Exchange Online Admin portal. I have updated one over a week now and users are still showing the old users in the list and none of the new ones. This happens on BOTH the web app of Outlook and the desktop app. However…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-02-02T19:54:31.76+00:00
Mitchell Carroll 0 Reputation points
edited an answer 2026-02-03T01:38:45.68+00:00
Jeanie H 11,895 Reputation points Microsoft External Staff Moderator
2 answers

Deleted Contacts do not stay "deleted" from Contacts List

Why do deleted contacts reappear after I delete them (repeatedly) from my Outlook Contacts List? I've read the previous questions and answers and performed the same steps. This removal feature used to work. Generating new contact lists is not a viable…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-11-04T15:22:53.3633333+00:00
Sommerville, Stacy 0 Reputation points
answered 2026-01-29T21:14:54.2566667+00:00
GariotP 0 Reputation points
2 answers

contact list not available in Newsletter function

I've created a newsletter and when I go to add my addresses, my stored contact lists are not available to enter into the address line. Search function does not yield any group contact lists. Help.

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-11-10T23:12:29.24+00:00
Chorus La Jolla Symphony 5 Reputation points
commented 2026-01-23T06:33:34.63+00:00
Vivian-HT 13,695 Reputation points Microsoft External Staff Moderator
2 answers

GROUP MODIFICATION DENIAL IN ADRESS BOOK

I am the Owner of a Group in Address Book, and I am unable to modify the group. When I try to add or delete members, I receive an error message saying, "Do Not Have the Authority". How can I fix this?

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-12-17T20:26:27.9233333+00:00
Hreinson, Katie (PacifiCorp) 0 Reputation points
commented 2025-12-18T20:22:31.1466667+00:00
Kai-L 11,330 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Expanded Suggestions all of a sudden wont show up at all

I am using the new version of outlook. A month ago I went to email a client that I email almost daily and I always type in the first 3 letters of their email and the suggestion list pulls them up, but out of nowhere one day this stopped happening. I was…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-10-21T19:36:27.6+00:00
Chloe Goode 20 Reputation points
commented 2025-12-11T18:13:28.7233333+00:00
Alexis-NG 13,535 Reputation points Microsoft External Staff Moderator
2 answers

How to bulk-change "File as" in EXISTING Outlook contacts?

How di bulk-change "File as" in EXISTING Outlook contacts?

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-12-06T10:03:25.2166667+00:00
Julieta Bowyer 0 Reputation points
commented 2025-12-09T23:24:02.9333333+00:00
Jeanie H 11,895 Reputation points Microsoft External Staff Moderator
1 answer

How do I get my contacts back?

I have lost all my contacts in email. I need help. My phone number is -removed for privacy- Please help, I use a lot of contacts for my work with Veterans. Thank you, Moderator note: personal info removed Moved from: Microsoft 365 and Office | Other

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-11-22T12:20:01.9833333+00:00
Michael Halldorson 0 Reputation points
commented 2025-11-26T03:03:09.41+00:00
Sophie N 12,500 Reputation points Microsoft External Staff Moderator
1 answer

How can I recover all of my Outlook contacts after they suddenly disappeared without any apparent cause? My Deleted and Recoverable folders are empty

Summary: The Outlook contacts on my Microsoft 365 Business Standard account are all suddenly missing, both in the Outlook web view accessed from 365 and on my Android device (a Samsung Galaxy Note 10+ which syncs with my account via Exchange.) Is there…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-11-22T22:49:59.7966667+00:00
Steven 0 Reputation points
commented 2025-11-25T09:06:27.3+00:00
Viego An 8,990 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Reappearing email address in Outlook Contact List

I am using the web-based Office 365. I created a contact list of students in my class. One of the email addresses has been deleted from the organization's system. However, when I try to delete it from my contact list, it immediately reappears. I realize…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-09-18T11:36:07.3866667+00:00
Dale Quattrin 20 Reputation points
commented 2025-11-13T15:37:29.88+00:00
Paul Irvine 0 Reputation points
1 answer

How Do I Map Fields When Importing Contacts Into Outlook 365 web?

Need to map contact fields when importing CSV file into my outlook contacts. Cannot find where "Map custom fields" is at.

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-10-21T22:02:33.43+00:00
Cal delaPena 0 Reputation points
answered 2025-11-12T03:47:26.4633333+00:00
l el 0 Reputation points
1 answer

adding back removed contacts to contact list

I have removed contacts from my contact list and less than 2 minutes late that contact is being added back to the list. How do I stop this?

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-09-05T16:37:03.3266667+00:00
Melissa Rivera 0 Reputation points
commented 2025-09-10T17:55:07.0266667+00:00
Ryan-N 10,885 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to delete phantom contacts from personal contact groups?

I work in IT, and someone came to me with a problem. Someone we deleted from our company's AD 4 four months was still in the groups she made. The groups aren't created by admins, so only she can see them, and hence, only she can see the phantom of the…

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-09-02T10:33:46.4866667+00:00
Anonymous
commented 2025-09-04T09:22:56.97+00:00
Tina L 12,250 Reputation points Microsoft External Staff Moderator