199 questions with Microsoft 365 and Office | OneDrive | For business | iOS tags

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1 answer

Gmail cannot access Onedrive files on Apple Iphone. How to Fix? Prior access. But no longer able.

I had a iPhone SE and had prior access to the Onedrive files for attachments to my emails. while in gmail I would attach a file from onedrive no problem. Then I had a system update and now I no longer have the file access. So I thought, Gee, maybe it…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-03-12T21:49:45.37+00:00
Elke Waterhouse 0 Reputation points
edited the question 2026-03-12T22:04:37.96+00:00
Elke Waterhouse 0 Reputation points
1 answer

OneDrive keep pop up restart Iphone

OneDrive keep pop up restart Iphone . It repeats the same error and asks to relogin. tried restart the app, reinstall the app, restart the device, clear the account setting in device setting and the "restart required" still pop up.

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-03-04T03:18:02.2633333+00:00
Engineer 0 Reputation points
commented 2026-03-05T06:26:42.9933333+00:00
Jade Ng 9,370 Reputation points Microsoft External Staff Moderator
1 answer

One Drive Best Subscription Service for Small Business Owners (2 owners, no employees)

One Drive Best Subscription Service for Small Business Owners (2 owners, no employees) My business partner and I are financial planners and would prefer a subscription for One Drive that can share files/folders between the two of us and give us access to…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-01-27T16:06:51.77+00:00
HR 0 Reputation points
commented 2026-01-27T19:39:00.6566667+00:00
HR 0 Reputation points
2 answers One of the answers was accepted by the question author.

IPhone OneDrive App taking up space while Android isn't

On my iPhone 11 I have the OneDrive app. No files are offline, yet it still is taking up 16 GB of space. I have tried offloading the app, but all the 16 GB stay on ithe phone. Meanwhile, on my android the app only takes up 1 GB of space. What is the…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-01-11T20:14:48.25+00:00
SMoore 20 Reputation points
commented 2026-01-22T07:26:56.2766667+00:00
Viego An 8,990 Reputation points Microsoft External Staff Moderator
1 answer

unable to save to onedive on ipad air

Hi, I cannot save files from my new Ipad air to my 'shared files' on my onedrive app. I can save to to the other files though that are not shared. I am able to save to this shared file via my PC though. Ive tried signing in/out etc but that hasnt worked.…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-01-21T14:43:29.2266667+00:00
Ryan Nash 0 Reputation points
edited an answer 2026-01-22T05:43:56.91+00:00
Griffith N 0 Reputation points Microsoft External Staff Moderator
1 answer

Ik heb een nieuwe telefoon, nu kan ik alleen maar in mijn Microsoft account met de authenticator app. Maar om het account op deze auteticator app te zetten, heb ik ook de authenticator zelf nodig... oftewel ik kom niet meer in mijn eigen account!!

Hallo, ik heb sinds gisteren een nieuwe telefoon. Nu kwam ik erachter dat Onedrive nog niet werkte, en moest ik dus mijn account nog aan koppelen (klein zakelijk) en toen ik dit wilde doen moest ik de authenticator openen. Maar toen kwam ik er dus achter…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-01-06T14:08:49.2+00:00
Joep van Erp 0 Reputation points
edited an answer 2026-01-16T17:19:14.64+00:00
Lia V 5,065 Reputation points Microsoft External Staff Moderator
2 answers

I need assistance adding two more users to my one drive account

I need to add two more users to my one drive account because I have hired two new employees and we need to be able to share secure files.

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-01-14T18:01:14.8033333+00:00
Wendy Smith 0 Reputation points
commented 2026-01-15T21:08:12.2333333+00:00
Kai-L 11,330 Reputation points Microsoft External Staff Moderator
2 answers

I am a Microsoft 365 Business user, but I have been logged out of all mobile apps and cannot sign in again. Please let me know how to log in.

I am a Microsoft 365 Business user, but I have been logged out of all mobile apps and cannot sign in again. Please let me know how to log in. my microsoft 365 ID is Moderator noted: Removed PII. I Can't log in authenticator app, teams app, onedrive app,…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-01-01T05:03:14.7633333+00:00
허 유영 0 Reputation points
edited a comment 2026-01-13T23:56:23.5266667+00:00
Darren-Ng 8,425 Reputation points Microsoft External Staff Moderator
2 answers

Install OneDrive Business on iPhone

Install OneDrive for Business on an iPhone to view files   Mod moved from : Windows for business | Windows 365 Business

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-12-27T09:18:45.2766667+00:00
Ian Abrahams 0 Reputation points
commented 2025-12-29T07:40:02.26+00:00
Rin-L 15,665 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive on iOS not fully syncing Sharepoint folders

In my company’s Sharepoint, there are thousands of folder structures. The way we operate, files and folders are added daily. I have a shortcut of the Sharepoint folder linked to my OneDrive. On both windows and MacOS, the sync is seamless. If I add a…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-12-10T09:57:00.09+00:00
Rmendoza 5 Reputation points
commented 2025-12-11T15:06:22.9266667+00:00
Julie-Hu 7,015 Reputation points Microsoft External Staff Moderator
1 answer

On iPad, when I save a file from Outlook to Onedrive, it saves it in a folder that I am not picking

On iPad, using Outlook for iOS, when I save an attachment to OneDrive, it saves the file to a subfolder - how do I change the subfolder. By default I thought it was suppose to save to Attachments folder, but that is not happening.

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-11-19T13:58:54.48+00:00
Cantor, Eric 0 Reputation points
commented 2025-11-24T14:44:38.19+00:00
Phoebe-N 10,650 Reputation points Microsoft External Staff Moderator
2 answers

Can't login to microsoft 365 with my account (authenticator bug)

Good evening, I have a problem with logging in to Microsoft 365. I was using Microsoft Authenticator on my iPhone for confirmation. I changed my phone to a new one. On the old phone I performed a factory reset and gave the phone to my mother. When I…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-11-23T19:30:44.02+00:00
Viktorija Lizunova 0 Reputation points
edited an answer 2025-11-24T00:10:17.69+00:00
Craig Long 17,705 Reputation points
2 answers

How do I get files to sync from my Microsoft computer to my iPhone and OneDrive?

I need my files to save from OneDrive on my computer to OneDrive on my iPhone

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-11-19T19:02:02.4933333+00:00
Marty Steurer 0 Reputation points
commented 2025-11-23T16:20:17.1+00:00
Alexis-NG 13,535 Reputation points Microsoft External Staff Moderator
1 answer

Error Code: 399287

Hallo, habe ein neues Handy und dieses übertragen. Leider kann ich keinen Code erhalten, da ich 3 Möglichkeiten habe: Eine Anforderung in meiner Microsoft-Authenticator App bestätigen (Wird in der App nicht angezeigt) Verwenden eines Prüfcodes (Finde…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-10-28T10:43:41.0233333+00:00
Murat Manaj 0 Reputation points
edited a comment 2025-10-29T13:03:20.39+00:00
Alina-Le 6,360 Reputation points Microsoft External Staff Moderator
1 answer

Help fix one drive on Iphone

Hello, our engineer is having some problem with the APP for one drive n iPhone it is currently stuck uploading photos and have been for the past 3 weeks it is stuck uploading 121 of 177 photos then when you click onto it it will then say uploading is…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-10-13T13:43:44.23+00:00
Melanie-Jane Donnelly 0 Reputation points
commented 2025-10-23T14:46:49.2066667+00:00
Henry-N 10,540 Reputation points Microsoft External Staff Moderator
4 answers

How to restore my data?

Help me i lost my files without removing them It was here before week but I didn't find them when I was restoring data also

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-10-07T11:52:52.54+00:00
نوف محمد الحمود 0 Reputation points
commented 2025-10-16T13:33:10.83+00:00
Tamara-Hu 11,970 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I can't set up OneDrive on my new iPhone 17 Pro.

iPhone11からiPhone17proに機種変更したことで、iPhone17proでoneDriveで設定ができなくなり見れなくて困っていますので、どうかご教示をお願いします。よろしくお願い致します。

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-10-10T09:36:57.67+00:00
40052303 20 Reputation points
commented 2025-10-11T09:20:50.9466667+00:00
40052303 20 Reputation points
6 answers One of the answers was accepted by the question author.

RESET MFA. SUPPORT WITH MICROSOFT 365 FOR BUSINESS

I am the global administrator and sole user of my tenant This information is removed for privacy. I can’t sign in because the system requires Microsoft Authenticator, and I don’t have access to that setup. I need an MFA reset for the user This…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-09-25T15:15:37.0866667+00:00
Sofia Idoate 25 Reputation points
accepted 2025-10-03T15:02:52.4166667+00:00
Sofia Idoate 25 Reputation points
1 answer

MICROSOFT AUTHENTICATOR APP

I have the authenticator app but I never get the code. I am trying to setup the one drive on my ipad but I cannot get access to it because I don't see the code. NEED HELP! It is just greyed out on the app

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-09-26T21:18:25.78+00:00
TLC 0 Reputation points
commented 2025-10-01T21:57:39.1633333+00:00
Ian-Ng 10,515 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive iPad PDF form annotations not saving when pressing Save button and PDF getting corrupted and duplicated

After annotating on PDF form, the annotations disappeared while saving. Also, the PDF file got duplicated, one with two people icon and the other without. And then, not able to open PDF anymore with message that it got damaged and could not be repaired.…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2025-09-10T05:10:54.19+00:00
Sara 0 Reputation points
answered 2025-10-01T00:22:43.26+00:00
NT 0 Reputation points