282 questions with Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts tags

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2 answers

account conflicts - cannot sign into teams

i have several profiles on teams from previous consultancies where companies set me up with a company profile, but i have now left. Teams just does not seem to get that i now only use my main microsoft account. It's giving me real problems signing in. i…

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asked 2026-03-06T10:35:04.0666667+00:00
Ellie Brown 0 Reputation points
commented 2026-03-12T09:52:24.12+00:00
Liora D 12,160 Reputation points Microsoft External Staff Moderator
3 answers

How to leave the organizations in teams as guest

How to leave the organizations in teams as guest I can not leave the organizations or channels on teams. i am as guest but there is no option leave there. it's very troublesome.. every time i login to team it show me as organization guest. i just need…

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asked 2026-03-09T00:50:08.1733333+00:00
Marcus Chan 0 Reputation points
commented 2026-03-10T16:35:38.1766667+00:00
Sarah Paxton 0 Reputation points
1 answer

Use 2 accounts in the same time

Any ideas could allow I use 2 accounts in the same time on laptop? It's so inconvenience when use both laptop and phone. I know the way to switch account, but I really want to know another way. Thanks. Saturn.

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asked 2025-08-03T03:48:20.66+00:00
Satan Satan 0 Reputation points
commented 2026-03-09T19:55:11.5766667+00:00
Adriane Williams 0 Reputation points
2 answers

Multiple Accounts on the SAme Teams App

I have multiple MS Teams accounts. I would like to set up all these accounts in one MS Teams app. How do I do that?

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asked 2026-03-08T01:47:52.3333333+00:00
J Joseph Tyler 0 Reputation points
commented 2026-03-09T05:14:57.2633333+00:00
Darren-Ng 8,425 Reputation points Microsoft External Staff Moderator
1 answer

sincronizar contas microsoft, para uso correto do teams

Tenho uma conta paga da microsoft, que foi assinada pelo email [Nota do moderador: informações pessoais removidas]@yahoo.com.br por engano, era para ser [Nota do moderador: informações pessoais removidas]@uol.com.br. pois nesta uol, uso mais o out look…

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asked 2026-03-06T12:54:12.8933333+00:00
VANIA MARA NUNES DA SILVA 0 Reputation points
edited a comment 2026-03-07T17:31:42.6933333+00:00
Alina Le 315 Reputation points Independent Advisor
2 answers

I can't use my Teams Essentials - Log-in / Authenticator

On Nov. 29th 2024 I purchased Microsoft Teams Essentials on Microsoft.com, using my gmail e-mail address to register. I received the confirmation email (on the gmail address...) with a new sign in address (ending in "onmicrosoft.com") for…

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asked 2026-02-26T10:30:37.9833333+00:00
Ezio Ragazzi 0 Reputation points
answered 2026-02-26T12:55:35.2166667+00:00
Julie-Hu 7,015 Reputation points Microsoft External Staff Moderator
1 answer

MS Teams - Guest account not showing in Online Version

Hi, I am experiencing new issues with MS Teams and synchronisation every day now. After some glitches with OneDrive (I had to reset the app) i noticed one of my guest accounts in MS Teams was gone. I looked that up and did the usual recommended fixes -…

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asked 2026-02-19T10:34:25.89+00:00
Florian Berndt 0 Reputation points
commented 2026-02-20T14:35:28.4533333+00:00
Demi-N 13,255 Reputation points Microsoft External Staff Moderator
3 answers

Changing from .onmicrosoft.com to work email domain

Hi, As Microsoft have implemented a send limit of 100 messages per day on my @XXX.onmicrosoft.com account, they have recommended that I use an alternate domain account. I have created a new email account on my personal domain but Teams will not let me…

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asked 2026-02-05T12:29:39.4866667+00:00
PODA Facilitator 0 Reputation points
commented 2026-02-13T14:58:51.0133333+00:00
Demi-N 13,255 Reputation points Microsoft External Staff Moderator
2 answers

Teams Essential and Microsoft Authenticator

I need a fullblown Teams License. I have downloaded the "try and buy" Teams Essential which requires a work account and the system created a work account for me. My 365 license is a Personal license. So now I have one personal account and one…

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asked 2026-02-09T10:32:52.3266667+00:00
Marie Eriksson 0 Reputation points
commented 2026-02-10T15:02:58.7733333+00:00
Daniel-Vo 4,420 Reputation points Microsoft External Staff Moderator
2 answers

Authenticator app

I cannot log into Authenticator after getting a new phone

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asked 2026-01-30T15:12:41.65+00:00
Kim Sandman 0 Reputation points
answered 2026-01-30T16:07:00.7566667+00:00
Kristen-L 10,815 Reputation points Microsoft External Staff Moderator
2 answers

cannot select a business account added in teams

Once I login to my personal account, and try to add another account that is shown in the add another account select field so i can switch to my business account [Moderator note: personal info removed]  Teams will not let me switch to this account.

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asked 2026-01-26T21:13:44.0433333+00:00
Patrick Alesia 0 Reputation points
edited an answer 2026-01-30T03:53:42.29+00:00
Griffith N 0 Reputation points Microsoft External Staff Moderator
1 answer

Can't leave an org because my account is locked Anonymous Jun 22, 2023, 3:36 AM

Can't leave an org because my account is locked Posted by Anonymous on Jun 22, 2023, 3:36 AM This question was locked. Why? This unresolved! Why can't I leave an organization I worked with previously? This is under "Other organizations you…

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asked 2026-01-29T19:11:19.43+00:00
Renat Geller 0 Reputation points
commented 2026-01-29T19:17:41.18+00:00
Renat Geller 0 Reputation points
1 answer

Teams will not let me set up another account.

It has my personal account as the default, but I get an error if I try to add a business account. I get a useless error message- "sorry we have an issue". If I try to create a new account I get "error" something went wrong…

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asked 2026-01-22T23:46:32.53+00:00
Steve Jacobs 20 Reputation points
answered 2026-01-23T00:18:33.0366667+00:00
EmilyS_726 14,940 Reputation points Volunteer Moderator
2 answers

Sign in with Teams Guest Account

Good afternoon, I have a Teams account as a guest from another company, and right now it asks me for a Teams license in order to sign in, and without that I can’t proceed to later change the domain. Has something changed in the behavior regarding a guest…

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asked 2026-01-21T15:04:09.65+00:00
Ernesto Assunção 0 Reputation points
commented 2026-01-22T22:10:14.1433333+00:00
Ruby-N 8,710 Reputation points Microsoft External Staff Moderator
2 answers

i cant log into one of the teams in which im a guest

i cant log into the guest teams i'm in. the microsoft authenticator doesnt send me the code and just doesnt work. Ive been trying for 2 days to fix it and it just tells me my account doesnt exist. what weird is that if i log inot my normal teams account,…

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asked 2026-01-07T14:18:56.0866667+00:00
Christina Remmo 0 Reputation points
edited an answer 2026-01-22T17:56:12.48+00:00
Alexis-NG 13,535 Reputation points Microsoft External Staff Moderator
3 answers

I have migrated to Teams Premium but cannot start it

Our organisation migrated to Teams Premium through our MCPP subscription. From then we do not have access to Teams anymore.

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asked 2025-12-26T08:53:30.4366667+00:00
Joe JO. OHAYON 0 Reputation points
answered 2025-12-30T09:45:41.65+00:00
Alina-Le 6,360 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Sign-in Modal Crashes When Switching Between Teams Accounts

When attempting to switch from my primary Teams account to a business partner's Teams account via the account manager, the sign-in modal experiences a continuous crash-reopen loop, preventing successful account switching. The sign-in modal displays as…

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asked 2025-07-21T20:11:48.7033333+00:00
Connor Cantrell 20 Reputation points
commented 2025-12-19T21:23:29.0233333+00:00
TryingToWork 0 Reputation points
5 answers

I need to sign into my account to get a code but I need a code to sign in???

I'm locked out of my account because I can't get a code to sign in but to get a code I nee to be signed in. What are my options? I have the Authentificator app on my cell but the code generates an 8 number code and i can't change this unless I'm signed…

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asked 2025-08-19T17:37:17.1066667+00:00
Guy Perreault 5 Reputation points
edited an answer 2025-12-18T21:42:57.0733333+00:00
Hani-N 7,670 Reputation points Microsoft External Staff Moderator
2 answers

How to disconnect from a personal account in Teams?

Hello, One of our users weirdly has 2 accounts signed in on Teams on his professional laptop, both with the same email address. One account is considered professional and school, while the other is a personal account. When the user is connected to our…

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asked 2025-11-25T13:57:57.5333333+00:00
Damien 80 Reputation points
commented 2025-11-28T14:54:02.8866667+00:00
Tina L 12,250 Reputation points Microsoft External Staff Moderator
2 answers

How to regain access to Microsoft teams with community organisation I have approved access to.

I can sign in to Microsoft teams however have been prevented from signing on further to a community organisation I am an approved guest with, who use Microsoft teams. I have had access previously. They have not been able to correct their end. I am an…

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asked 2025-11-24T05:28:37.26+00:00
Julie McTaggart 0 Reputation points
commented 2025-11-25T07:00:17.7966667+00:00
Darren-Ng 8,425 Reputation points Microsoft External Staff Moderator