65 questions
65 questions with Microsoft Teams | Microsoft Teams for education | School connection tags
2 answers
How to delete a school account for wich I do not have the password
Hello, Since 2022, Teams and sometimes Windows thinks I am a employee of the school of my children with a strange account: Information deleted for privacy protection In this account, there is my personal email (***@hotmail.com). Information deleted for…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2026-03-06T14:45:21.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 17%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Nicolas Rochette
0
Reputation points
commented 2026-03-07T19:56:06.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
10,885
Reputation points Microsoft External Staff
Moderator
2 answers
Turn the team mic on
I am in a team meeting, and my mic is greyed out. How can I turn it back to be able to voice my contribution if need be?
Microsoft Teams | Microsoft Teams for education | School connection
asked 2026-02-25T22:46:29.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 20%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Anne Erdoo Madza
0
Reputation points
commented 2026-02-27T03:36:48.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sophie N
12,500
Reputation points Microsoft External Staff
Moderator
2 answers
Call history on teams
Dear team, I would like to access the calls history on team, the earliest I can see is september 2025 but I need to access dates before April 2025 onwards. Please help. Kind regards [Moderator note: personal info removed]
Microsoft Teams | Microsoft Teams for education | School connection
asked 2026-02-16T18:17:54.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 90%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
SIDI, Amine (BARTS HEALTH NHS TRUST)
0
Reputation points
commented 2026-02-17T21:36:13.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-N
7,670
Reputation points Microsoft External Staff
Moderator
2 answers
Request to Transfer Microsoft Home & Student License
Dear Microsoft Support, I have two Microsoft accounts linked to my email address, Moderator note: personal info ******@yahoo.co.uk. One is a yearly subscription to Microsoft 365, and the other is Microsoft Home & Student (one-time purchase). I would…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2026-02-15T05:19:50.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 93%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Anthony Lopes
0
Reputation points
commented 2026-02-16T02:40:15.53+00:00
Sophie N
12,500
Reputation points Microsoft External Staff
Moderator
3 answers
I don't have access to my old phone to receive codes
I have a new phone because I recently lost my old one. I transferred all my stored information to my new phone but when I try to log into my schools website that is secured with Microsoft Authenticator, I have to verify with a code that is sent to my…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2026-02-14T02:39:46.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
kizzy thomas01
0
Reputation points
answered 2026-02-14T04:47:01.3566667+00:00
EmilyS_726
14,940
Reputation points
Volunteer Moderator
3 answers
Global Admin lehetőség visszaszerzése Iskolai tenant-hoz
Iskolai Tenant-hoz nincs Globalis rendszergazdai hozzáférésünk. A rendszergazda meghalt és nem tudjuk kezelni a Microsoft365 iskolai Tenant-ját. Tudomásunk szerint nincs más személy a rendszerben ilyen jogosultsággal. Mit lehet ilyenkor tenni?
Microsoft Teams | Microsoft Teams for education | School connection
asked 2026-02-13T21:56:45.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 31%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tábori László
0
Reputation points
answered 2026-02-13T22:27:05.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lia V
5,065
Reputation points Microsoft External Staff
Moderator
2 answers
Problemas con autenticator
Hola, mi problema ocurre con autenticator hace poco he cambiado de dispositivo y mi institución educativa me pide tenerlo, y aunque hice el mismo procedimiento que en el primer dispositivo, el autenticator siguió apareciendo en mi anterior dispositivo,…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2026-02-11T05:08:08.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 65%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFY%3C/text%3E%3C/svg%3E)
FERNANDO YAEL MOLINA GONZALEZ
0
Reputation points
commented 2026-02-12T05:35:01.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
Vivian-HT
13,695
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
¿Cómo solucionar el no recibir códigos?
Cómo le puedo hacer si tengo una cuenta educativa de la escuela y no recibo la notificación de los códigos pero cambie de celular y ya no tengo mi celular anterior. Pero ya inicie sesión y a fuerzas me pide que ingrese el código pero no recibo nada
Microsoft Teams | Microsoft Teams for education | School connection
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 75%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
SDS not creating new teams and syncing students to expired/archived teams
Hi We archived and did the clean up of teams in SDS which has set last years class teams etc to archived and expired. Selected the start new year transition and went through the process and linked up to our new CSV files (also automated via a FLOW) When…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2026-01-20T02:32:26.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 43%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Scott Pittick
20
Reputation points
accepted 2026-01-20T05:20:26.0666667+00:00
Scott Pittick
20
Reputation points
2 answers
How to connect
How do I log in my account on Microsoft Teams and Authentificator on my phone (the two-digit codes doesn’t work)
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-12-31T08:53:07.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 91%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Erard Daniel, Gymnase Bienne Jura bernois
0
Reputation points
commented 2026-01-05T07:17:57.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rin-L
15,665
Reputation points Microsoft External Staff
Moderator
3 answers
Our Educational organisation wants to purchase teams
Our Educational organisation wants to purchase teams. I need details about same
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-12-22T05:27:29.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 66%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ruhi Mengi
0
Reputation points
commented 2025-12-23T06:48:31.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
9,370
Reputation points Microsoft External Staff
Moderator
1 answer
I can't log in into my Microsoft teams
Hi. I can't login to my Microsoft teams as my Microsoft authentication didn't get the request sign in. How am I supposed to do? I already delete the cache.
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-12-07T17:00:26.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 64%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
EZATTUL NAJIHA BINTI ABDULLAH
0
Reputation points
edited an answer 2025-12-12T04:13:59.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Griffith N
0
Reputation points Microsoft External Staff
Moderator
3 answers
Can't log in Teams. "The credential is invalid"
I can't access my student account. The following error appears: Correlation Id: [Moderator note: personal info removed] Timestamp: [Moderator note: personal info removed] DPTI: [Moderator note: personal info removed] Message: The credential is invalid.…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-11-23T18:01:11.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 13%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sara Souza
0
Reputation points
answered 2025-11-25T18:22:02.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 23%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alexis-NG
13,535
Reputation points Microsoft External Staff
Moderator
2 answers
how to leave teams in 2025?
how to leave teams in 2025? I tried to find how to leave teams, but it doesnt work! Can anybody help me pls?
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-11-07T12:51:27.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 41%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nguyễn Minh Tuấn
0
Reputation points
commented 2025-11-13T15:41:05.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Henry-N
10,540
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to verify student status because my college does not provide a school email ID
Hello Microsoft team, I am a student from India, and I am trying to verify my academic status for Microsoft student benefits (such as Azure for Students / Student Ambassador / Learn for Students). However, my college does not provide a school email ID.…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-28T10:02:22.1266667+00:00
KARTHICK R
5
Reputation points Student Ambassador
commented 2025-10-31T13:56:28.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tamara-Hu
11,970
Reputation points Microsoft External Staff
Moderator
1 answer
How do I remove a "Work or School" account from my MS Teams account?
My issue is that I had a school account (Remove PII - does not exist any longer) associated with my personal account (Remove PII - this needs to stay!!!) Whenever I have a Teams call set up, it would default to my Remove PII account trying to log in. no…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-31T10:14:42.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 74%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
grg janossy
0
Reputation points
edited the question 2025-10-31T11:36:26.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
1 answer
microsoft authentificator new iphone
Hi, I have changed my Iphone and I don't have acces to my old iphone to backup microsoft authentification and this app doesn't work on the new phone. Is there any chance to fix it without old phone? Thanks
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-20T12:44:34.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 72%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
EMILIAN BOB
0
Reputation points
edited an answer 2025-10-20T13:02:03.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Phoebe-N
10,650
Reputation points Microsoft External Staff
Moderator
1 answer
I cannot access the authenticator.
Please help me back my account in authenticator. Because I cannot access in any form from microsoft office. I cannot the access the microsoft link sent to me. It will always prompt to authenticator.
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-11T01:33:20.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jemar Siason
0
Reputation points
commented 2025-10-16T07:39:18.4666667+00:00
Vivian-HT
13,695
Reputation points Microsoft External Staff
Moderator
1 answer
Badges or Certifcate
Good day. I have my trainings in Microsoft but unfortunately, my badges did not show up anymore. I tried to contact Microsoft support but really hard to reach them. Can someone please help me? Thank you.
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-12T03:03:47.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 68%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Shandee Abegonia
0
Reputation points
edited an answer 2025-10-13T06:31:34.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeanie H
11,895
Reputation points Microsoft External Staff
Moderator
1 answer
Can't Setup Authenticator on New Phone - Stuck in Verification Loop
I am unable to set up the Microsoft Authenticator app on my new phone and need help resetting my two-factor authentication (2FA). Here is the problem: · I got a new phone. · My old phone with the Microsoft Authenticator app is no longer available. ·…
Microsoft Teams | Microsoft Teams for education | School connection
asked 2025-10-07T15:45:54.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 76%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEI%3C/text%3E%3C/svg%3E)
Ekaterina Ivanova
0
Reputation points
commented 2025-10-10T16:11:51.0566667+00:00
Ryan-N
10,885
Reputation points Microsoft External Staff
Moderator