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My Microsoft account was stolen

Minecraft Java 0 Reputation points
2026-03-12T16:29:16.0166667+00:00

Someone tricked me into giving me my verification code. The account is still tied to my personal email and I receive emails around the stolen accounts activity. Its under my name and I can prove my identity and I really need this account back as i cant create a new one using my personal email.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. Darhyl Amizola 34,705 Reputation points Independent Advisor
    2026-03-12T17:10:18.3066667+00:00

    Hey there! Nice to meet you!

    I'm sorry you are experiencing this.

    Since you mentioned that your account is still tied to your primary/personal email address, the only way to recover a hacked Microsoft/Minecraft account is through the official Microsoft troubleshooter guide:

    https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    If the account recovery web form doesn't work, and if the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.

    However, I would recommend reaching out to Minecraft Support regarding your Minecraft account if they can provide an alternative option:

    https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

    Thank you for your understanding.

    Best regards,

    Darhyl

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