Daily limit warning messages

Hi Chris,

Are you sure you are logged in into the correct account in Copilot?

Sometimes, if there are multiple accounts, accidentally the other one is signed in. The free version has some limits as far as I know.

Please check that from the top left of the Copilot app and kindly let me know.

I’m eager to hear back and work together to find a solution.

The warning messages are caused by Microsoft’s usage limits for Copilot features, which still apply even when a Copilot subscription is active. The subscription enables Copilot and increases certain quotas (for example, transcription minutes in some services), but these higher limits are still being rolled out and may not yet be applied to every account.

For some Copilot-related features (such as transcription), Microsoft has documented that:

• Copilot users will have their limit increased (for example, up to 30,000 minutes per month for transcription).
• This increase is being rolled out gradually and may not yet be active on all tenants/accounts.
• If the higher limit is not yet active, users can continue to see “limit reached” warnings even though they have a paid Copilot license.

To get this fixed for a paid Microsoft 365 Copilot subscription:

1. Confirm with the Microsoft 365 account admin that the Copilot license is correctly assigned to the account that is hitting the limit.
2. If the license is assigned and warnings continue, open a support request so Microsoft can check the backend configuration for the tenant and account:
   • If this is a business subscription, the Microsoft 365 admin should open a support ticket through the Microsoft 365 or Azure admin portal (Help & Support → Contact support) and describe that a Copilot-licensed user is still hitting daily/usage limits.
   • For home users, contact Microsoft Support directly if Copilot license validation or feature limits appear incorrect.

Because backend enablement and quota changes are handled only by Microsoft engineering/support, direct contact with Support is required if the account should have higher Copilot limits but still receives daily limit warnings.

References:

• I am getting license validation errors with Copilot
• Monthly limit for transcription - unable to reach 30,000 minutes despite subscription to Copilot license - Microsoft Q&A