Additional features, settings, or issues not covered by specific Microsoft Teams categories
Dear @Bray, Matt,
Thank you for posting your question in the Microsoft Q&A forum.
I apologize for any inconvenience you may encounter when using our services/ products. Based on your description:
In the Approvals app, “Name of request” is a built‑in, required field for every approval you send. Therefore, You cannot rename/remove/edit the “Name of request” field or its placeholder text in the Teams Approvals form you created.
Kindly try these following workaround steps:
Use the template Description to instruct what to put in “Name of request”
Since templates support a description, you can use it to say something like:
- “In Name of request, enter the employee name + request type (e.g., ‘<User's name> – Laptop Purchase’).”
- This leverages the documented template “name, description, category” area.
Make “Name of request” the short title and put details in your custom fields
- Keep “Name of request” as a concise identifier (like a ticket title), and use your custom fields for the real payload (amount, dates, justification, cost center, etc.). Template “Form design” is intended for exactly those user-entered details. Discover templates in Approvals - Microsoft Support
I sincerely hope you understand that the initial steps I suggested may not have completely fixed the issue, as there may still be underlying causes that have not yet been identified. I am here to work closely with you, troubleshoot effectively, and explore every possible solution to ensure the best possible outcome.
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