: MS Edge will not load this site: https://humana.com/HealthySouthCarolina -

Hi, good day!

Have you tried accessing the site on another browser?

I tried to access the link you provided but it returns an error message. This site can’t be reached

humana.com refused to connect.

It appears that the correct web address of the website you are referring to is

https://www.humana.com/medicaid/south-carolina

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Try the following steps in Microsoft Edge on Windows 11 to get the site to load:

1. Clear cached images and files
   1. In Edge, select Settings and more (… ) > History > Open history page.
   2. Select Delete browsing data.
   3. Set Time range to All time.
   4. Select Browsing history and Cached images and files.
   5. Select Clear now, then close and reopen Edge and try the site again.
2. Clear all browsing data (if the issue persists)
   1. Go to Settings and more (… ) > History > Open history page.
   2. Select Delete browsing data.
   3. Set Time range to All time and select all checkboxes.
   4. Select Clear now, restart Edge, and test the site.
3. Check if the problem is the network or the website
   1. Try opening the same site in another browser on the same device.
   2. If it also fails there, restart the modem and router.
   3. If it still fails in all browsers, contact the website owner to report the loading problem.
4. Update Microsoft Edge
   1. In Edge, select Settings and more (… ) > Settings > About Microsoft Edge.
   2. Install any available updates, then restart Edge and try the site again.
5. Repair Microsoft Edge (Windows 11)
   1. Close Edge for all users on the PC.
   2. Select Start > Settings > Apps > Installed apps.
   3. Find Microsoft Edge, select it, then choose Modify.
   4. Approve the UAC prompt (Yes).
   5. Ensure the PC is online and select Repair. When it finishes, open Edge and test the site.
6. Restart the computer A running program or process may be interfering with Edge. Restart Windows 11 and try the site again.

If the site still will not load after these steps but other sites work, it is likely an issue with that specific website or how it interacts with the network or security software, and the site owner or network administrator may need to investigate.

References:

• What to do if Microsoft Edge isn't working
• Troubleshooting tips for downloading, installing, and updating Microsoft Edge
• My edge is blocking literally almost all sites or address I want to visit. - Microsoft Q&A
• Problem Viewing thread. - Microsoft Q&A