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I am having problems to activate Email protection on the Bitdefender client for a office 365 account that does not have administrative permissions on office 365.
For a uer with admin privilegies everything is working.
This is the message that appears:
"
Bitdefender needs permission to access your organization's resources, which can only be authorized by an administrator.
"
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Quick question, Aare you using Bitdefender GravityZone Email Security? Is the tenant Microsoft 365 Business / Enterprise?
Hi!
Welcome to Microsoft Q&A forum.
Your observation is correct, Office 365 accounts without admin privileges cannot activate Bitdefender Email Protection. An admin must approve the app in Azure AD before it works.
May I know what did the AI suggested that did not work?
AI suggestion:
Microsoft Entra admin center → Identity → Applications → Enterprise applications → Bitdefender → Permissions → Grant admin consent
This doesn´t work.
I also tried to manually assign other users to the app (in Microsoft admin center), since the app was already created for an administrator account. Still doesn´t work.
Also tried to change consent and permissions for the bitdefender app. Still doesn´t work.
What do you mean with : "An admin must approve the app in Azure AD before it works". Can you please specify?
thanks for your help!
AI suggestions don´t work. Still unable to activate Email protection for non-admim email accounts