Invoice Needed

Hello Blue Sebetka,

Thank you for posting your question in the Microsoft Q&A forum!

I understand that you are having issue with your invoice. I truly understand how you feel. Let me assist you go through this situation.

Get your most recent Microsoft 365 invoice

• Go to Microsoft billing Orders & invoices https://account.microsoft.com/billing/orders
• Sign in with the email used to buy Microsoft 365
• Open Order history
• Select your Microsoft 365 subscription
• Click Invoice or Order details
• Download / Print the invoice (PDF)

If you have business account and wanting to receive invoices by email every month, please try these steps:

Only works only for Microsoft 365 Business subscriptions

• Go to Microsoft 365 Admin Center https://admin.microsoft.com/
• Sign in as Global Admin or Billing Admin
• Open Billing
• Select Billing notifications
• Add the email address to invoice recipients
• Enable invoice email attachments
• Save changes

If you use Microsoft 365 Personal / Family

• Automatic monthly invoice emails are not supported
• You must download the invoice manually each month from the billing page

I hope this will help with your situation. Please feel free to reach back if you have further update or more questions.

Best Regards,

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Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Invoices can’t be sent directly.

To get the most recent invoice and have future invoices emailed every month, use the billing options for the subscription type.

For Azure/Microsoft online subscriptions (MOSP subscriptions):

1. Sign in to the Azure portal: https://portal.azure.com.
2. Go to Cost Management + Billing.
3. Select a billing scope if prompted, then select Invoices on the left.
4. At the top, select Receive invoice by email.
5. In the Receive invoice by email window, select the subscription where invoices are created.
6. Under Status, set Receive email invoices for Azure services to Yes (and optionally Email invoices for Azure marketplace and reservation purchases to Yes).
7. In Preferred email, enter the primary email address to receive invoices.
8. In Additional recipients, enter any extra email addresses that should receive the invoice each month.
9. Select Save.

For Microsoft Customer Agreement billing profiles:

1. Sign in to the Azure portal.
2. Search for Cost Management + Billing.
3. Select Billing profiles, then select the relevant billing profile.
4. Select Properties.
5. In Invoice and Billing Notifications, select Manage settings under Invoice and payment contact settings.
6. Under Get invoices in email attachments, switch the toggle to On.
7. Add any additional recipient email addresses in additional email recipients and select Save Changes.

To share invoices with others without giving them billing access:

1. In Cost Management + Billing, select Invoices.
2. Select Invoice email preference at the top.
3. Choose the billing profile.
4. Add the email addresses in additional recipients.
5. Select Save.

If invoices still aren’t received by email after opting in, verify the email address and communication preferences in the Microsoft account profile.

References:

• View and download your Microsoft Azure invoice
• Download or view your Azure billing invoice