Organization Training

Hi Shanikqua Spears,

If your organization is looking to improve how employees use Microsoft 365, there are several official resources available that can help you organize training sessions, particularly for tools like Microsoft Teams and Microsoft SharePoint.

1/ Microsoft 365 Training Center

Microsoft 365 Training Center provides beginner-friendly tutorials, short videos, and step-by-step guides covering many Microsoft 365 apps.

2/ Microsoft Learn

Microsoft Learn offers structured learning paths created by Microsoft, including modules for both end users and administrators. Learning paths can include topics such as collaboration with Teams, SharePoint site management, and Microsoft 365 productivity workflows.

3/ Microsoft 365 Adoption Resources

The Microsoft 365 Adoption Center provides resources designed specifically to help organizations successfully introduce Microsoft 365 tools to employees.

These materials can be particularly helpful if you want to run internal awareness campaigns or structured onboarding sessions.

4/ Community guidance.

The Microsoft Tech Community is another helpful place where organizations share their experiences with Microsoft 365 adoption and training strategies.

I hope the information above is helpful. If you have any further questions, please feel free to reach out.

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The organization can use Microsoft’s built-in training resources and learning tools to roll out structured Teams and SharePoint training, including lunch-and-learn style sessions.

A practical approach:

1. Start with Microsoft 365 and Teams training hubs
   • Use the Microsoft 365 Training site for broad end-user training on Office apps and collaboration scenarios, including Teams and SharePoint. It includes quick starts, best practices, and web-based training:
     • Microsoft 365 Training
     • Best practices for collaborating with Microsoft 365
   • For Teams-specific content, use the Microsoft Teams training page, which includes:
     • Admin-focused content like Teams Essentials for IT and Manage Team Collaboration for IT to help configure and manage Teams.
     • End-user and adoption-focused content such as Introduction to teamwork in Microsoft 365 and the Adoption specialist certification path to help drive usage.
     • Microsoft Teams training
2. Use Microsoft 365 learning pathways for ongoing, self-service training
   • Deploy Microsoft 365 learning pathways in SharePoint. It is a customizable, on-demand training solution that provides Microsoft-maintained playlists for Teams, SharePoint, OneDrive, and other Microsoft 365 services.
   • After deployment, configure playlists that match the CEO’s priorities (e.g., “Collaborate with Teams,” “Share and co-author in SharePoint,” “Share files with OneDrive”).
   • Surface these playlists on your intranet or team sites using the Microsoft 365 learning pathways web part, and use audience targeting so different departments see the most relevant content.
   • References:
     • Microsoft 365 learning pathways
     • Get started with learning pathways
     • Easily provision learning pathways
3. Build a SharePoint-based training hub for your associates
   • Create or adapt a SharePoint communication site as a learning and training landing page where associates can find:
     • Links to Teams and SharePoint training playlists (from learning pathways).
     • A schedule of lunch-and-learn sessions.
     • Quick tips, FAQs, and recordings of past sessions.
   • The Workplace transformation site template shows how to structure such a site, including:
     • A Training section to embed curated training playlists.
     • Quick tips for micro-learning.
     • A Get help area so employees know where to go for support.
   • Consider combining this with learning pathways to embed training playlists directly on the site.
   • References:
     • Overview of the Workplace transformation site
     • Considerations for Microsoft 365 Learning Pathways
4. Use Viva Learning for training inside Teams
   • If the organization uses Microsoft Teams heavily, enable Viva Learning so users can discover and consume training directly in Teams.
   • Viva Learning can:
     • Aggregate content from Microsoft 365 Training, Microsoft Learn, LinkedIn Learning, and your own SharePoint-based training materials.
     • Allow managers to recommend specific Teams/SharePoint modules and track completion.
   • This is ideal for reinforcing lunch-and-learn topics with follow-up assignments and self-paced learning.
   • References:
     • Viva Learning in Microsoft Teams
     • Overview of Microsoft Viva Learning
5. Plan lunch-and-learn sessions using Microsoft content
   • Use the existing Microsoft 365 and Teams training modules as the core agenda for live sessions:
     • For example, a 60-minute lunch-and-learn on “Introduction to teamwork in Microsoft 365” followed by a hands-on demo in Teams and SharePoint.
     • Another session on “Collaborate with SharePoint in Microsoft 365” to show team sites, document libraries, and sharing.
   • Use the Collaborate with SharePoint in Microsoft 365 learning path to structure SharePoint-focused sessions.
   • References:
     • Collaborate with SharePoint in Microsoft 365
6. Provide role-based and small-business focused guidance
   • If the company is a small business, use the small business help & learning hub to tailor training to small-business scenarios.
   • Use Quick Starts and Modern workplace training content to help associates understand how Teams, SharePoint, OneDrive, and Office apps work together in daily workflows.
   • References:
     • Microsoft 365 Training
     • Modern workplace training
7. Optionally engage Professional Direct for Microsoft 365
   • If more guided, customized assistance is needed (for example, structured rollout, migration, and adoption planning), consider Professional Direct for Microsoft 365.
   • This provides expert assistance, guided migration, tenant health, and—relevant to this scenario—help with getting started and maximizing Microsoft 365 usage.
   • Training-related activities (like webinars and group trainings) are part of this service, and scheduling details can be obtained by opening a support case in the Microsoft 365 admin center.
   • References:
     • Frequently asked questions for Professional Direct for Microsoft 365
8. Support change management and adoption
   • Use the Training and change management for rolling out SharePoint and OneDrive guidance to support adoption:
     • Provide end-user resources like “Create a team site in SharePoint,” “Create a communication site,” and “Create a team from scratch” in Teams.
     • Share links on how to share files and collaborate with SharePoint and OneDrive.
   • This supports the CEO’s goal of better utilization of Teams and SharePoint by giving associates clear, task-based guides.
   • References:
     • Training and change management for rolling out SharePoint and OneDrive
9. Specific step for Teams end-user training
   • For focused Teams adoption, follow the guidance under Training your end users for Microsoft Teams:
     • Deploy Microsoft 365 learning pathways.
     • Configure Teams-specific playlists and promote them via email, SharePoint, and Viva Learning.
   • Reference:
     • Strategy – Training your end users for Microsoft Teams

By combining Microsoft 365 learning pathways, a SharePoint-based training hub, Viva Learning in Teams, and the official Microsoft 365/Teams training content, the organization can quickly stand up structured lunch-and-learn sessions and ongoing self-service training that align with the CEO’s goal of better Teams and SharePoint usage.

References:

• Train your users on Office and Microsoft 365
• Microsoft 365 Training
• Training and change management for rolling out SharePoint and OneDrive
• Build learning and training experiences for employees
• Frequently asked questions for Professional Direct for Microsoft 365
• Overview of the Workplace transformation site
• Strategy
• Microsoft Teams training