Though VS runtime is installed, getting error that not installed- Please install it and run this setup again.

Thank you reaching out.

This issue happens because the add‑in setup is checking only for Visual Studio 2010 Tools for Office Runtime. It does not look at newer Visual Studio versions or other Office runtimes, even if they are already installed and working.

In many cases, the runtime is either:

• Installed in a different bit version (32‑bit vs 64‑bit) than Visio, or
• A newer runtime is installed, which the installer does not recognize as valid, or
• The runtime is present, but the setup cannot find the exact registry entry it expects.

Because of this, the installer assumes the runtime is missing and shows the error.

Installing the exact Visual Studio 2010 Tools for Office Runtime that matches the same bitness as Visio, running it as administrator, and restarting the system usually fixes the problem. Once the correct runtime is detected, the add‑in setup should run without the error.

Please let us know if you require any further assistance, we’re happy to help. If you found this information useful, kindly mark this as "Accept Answer". So that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

The error indicates that the installer cannot detect the specific prerequisite it expects, even though a Visual Studio–related runtime may already be installed. This is the same pattern as when an installer reports that “Microsoft Visual Studio Professional/Enterprise is required, but it is not installed,” even if other Visual Studio components are present.

The setup for the OrbusInfinity Visio add‑in is hard‑coded to look for the Visual Studio 2010 Tools for Office Runtime. If that exact runtime (correct version/bitness) is not detected, the setup fails with the message shown.

To resolve this:

1. Ensure that the machine meets the prerequisites required by the add‑in installer (in this case, the Visual Studio 2010 Tools for Office Runtime matching the Office/Visio bitness: x86 or x64).
2. If a different Visual Studio runtime or edition is installed, that does not satisfy this prerequisite; install the required runtime explicitly.
3. After installing the correct runtime, rerun the OrbusInfinity Visio add‑in setup.

This follows the same principle as other Visual Studio–dependent installers: they succeed only when the exact required product/runtime is present and correctly detected.

References:

• "Microsoft Visual Studio Professional required" error is shown when you try to install an update or tool
• Error - Microsoft Visual Studio Enterprise is required