Connecting and synchronizing calendars across Microsoft Teams and other services like Outlook
Dear @Katelynn Bookout,
Thank you for posting your question in the Microsoft Q&A forum!
I sincerely apologize for the inconvenience you’ve experienced. I truly appreciate your patience during this time and thank you for bearing with us.According to your description, please kindly allow me to provide some information:
The chevron option only appears for specific Planner plan types. If it doesn’t show up, it’s almost always because of one of the following reasons:
The Outlook calendar integration only works for:
- Basic Planner plans
- “Assigned to me” tasks under My Tasks
For reference: See your Planner schedule in Outlook calendar
First, please check your planner task. E.g. Assigned user, Start/due date, Status, etc. In fact, I can reproduce same behavior (no tasks list there) if I didn't set them properly.
Then, check if it's Outlook client problem. Go to web version of outlook e.g. https://outlook.office.com/calendar/view/month to see if it makes any difference.
Last, try to redo the steps like re-add this iCalendar link. For me tasks re-appear by doing so.
If you are the plan owner
- In the same plan menu, once Add plan to Outlook calendar is visible and selected:
- Choose Publish, share with anyone to publish the plan to an iCalendar feed.
- Do not share the iCalendar link with anyone who should not see the tasks.
- Select Add to Outlook.
- In Outlook, on Subscribe from web, optionally rename Calendar name, then select Import.
If you are not the plan owner, please kindly ask the plan owner to:
- Open the plan.
- Use the chevron next to the plan name.
- Select Add plan to Outlook calendar.
- Choose Publish, share with anyone.
- Once published, the owner (or you, if given the iCal URL) can add it to Outlook via Add to Outlook or by subscribing to the iCalendar feed.
Below is an image from my test environment for your reference. If the issue still persists, please provide a screenshot of the issue and send it to me for further review
If you have any questions or would like assistance with one of the recommended options, please feel free to let me know. I will be more than happy to help.
Thank you very much for your valuable time and your cooperation. I am looking forward to your response!
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