If your Windows PIN isn’t working and fingerprint requires the PIN, click “I forgot my PIN” on the login screen and sign in with your Microsoft account password to reset the PIN. After verification, you can create a new PIN and use fingerprint again.
Windows Finger Print set up is not working
Bhuvana S
0
Reputation points
Windows Finger Print is not working as i need to put my PIN and i dont remember the PIN,
Remove PIN is disabled and I dont remember the old pin
Windows for business | Windows 365 Enterprise
2 answers
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Bhuvana S 0 Reputation points
2026-03-09T11:22:45.1033333+00:00 Remove PIN is not possible