How to fix ERR_INTERNET_DISCONNECTED in Microsoft Edge?

To fix the ERR_INTERNET_DISCONNECTED error in Microsoft Edge on Windows 10, reset the network stack and IP configuration using Command Prompt as administrator, then test connectivity again.

1. Open Command Prompt as administrator
   1. Select Search on the taskbar and type Command Prompt.
   2. In the results, right‑click Command Prompt and select Run as administrator.
   3. If prompted, enter the administrator password and select Yes.
2. Run the following commands in this exact order, pressing Enter after each one:

      netsh winsock reset
      netsh int ip reset
      ipconfig /release
      ipconfig /renew
      ipconfig /flushdns
   

   These commands:
   • Reset Winsock and TCP/IP
   • Release and renew the IP address
   • Flush and reset the DNS client resolver cache
3. Restart the PC.
4. After restart, confirm the internet connection in Windows (for example, by opening another site or app that uses the internet), then relaunch Microsoft Edge and try the site again.

If the error persists, also verify general connectivity as described in the Wi‑Fi/Ethernet troubleshooting steps (for example, checking that the device can connect to the same network from another device, and that the IP address is not in the 169.254.x.x range).

References:

• Fix Wi-Fi connection issues in Windows
• Fix Ethernet connection problems in Windows
• How to reset TCP/IP by using the NetShell utility
• Troubleshooting tips for downloading, installing, and updating Microsoft Edge