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Non stop unknowns mails coming to my account ******@hotmail.com.

a51895 0 Reputation points
2026-03-04T07:12:33.6033333+00:00

Please find attached image for your reference. please look into it and resolve the issue as soon as possible on priority.

Outlook | MacOS | New Outlook for Mac | For home
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  1. John Jefferson Doyon 61,635 Reputation points Independent Advisor
    2026-03-04T07:50:32.3+00:00

    Hi, I'm John! I will help you with this.

    Are these spam emails showing up in your Inbox, or are they already going into Junk Email? That helps me figure out what’s happening on your end.

    If they’re landing in your Inbox, here’s something you can do to start blocking them:

    • At the top of your Outlook page, select Settings.
    • Choose Mail > Junk email.
    • Under Blocked senders and domains, select Add blocked sender.
    • Enter the email address you want to block. If you want to block an entire domain (for example, everything from @spamdomain.com), you can enter the domain name instead.
    • Select OK, then Save.

    For more, please see "Filter junk email and spam in Outlook" https://support.microsoft.com/office/filter-junk-email-and-spam-in-outlook-db786e79-54e2-40cc-904f-d89d57b7f41d

    You can also change the level of protection in the Junk Email Filter in Outlook: https://support.microsoft.com/office/change-the-level-of-protection-in-the-junk-email-filter-in-outlook-e89c12d8-9d61-4320-8c57-d982c8d52f6b

    Also, did this start suddenly today, or has it been happening for a while? A sudden wave like this can sometimes mean your email was exposed somewhere.


    Click "Add comment" to let me know.

    Regards,

    John J.D.

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  2. Q&A Assist
    2026-03-04T07:12:48.5266667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To reduce or stop unknown or junk emails in a Hotmail/Outlook.com account accessed via Outlook for Mac, use these steps:

    1. Mark messages as junk
      • In Outlook for Mac, select the unwanted message.
      • Right‑click and choose the option to mark it as junk/spam (moves it to Junk and trains filtering).
      • In Outlook.com webmail, select the message and choose Junk so Outlook.com learns to treat similar messages as junk.
    2. Block the senders
      • Sign in to Outlook.com in a browser.
      • Open one of the unwanted messages.
      • Use the Block or Block sender option (this adds the sender to the blocked list and deletes future messages from them).
      • For more details on blocking and junk handling, see Block senders or mark email as junk in Outlook.com in the related topics of the referenced articles.
    3. Use Safe Senders and Safe Lists
      • In Outlook.com, add trusted contacts and domains to Safe senders so legitimate mail is not treated as junk.
      • This helps the service distinguish between wanted and unwanted mail. See Safe Senders in Outlook.com in the related topics of the referenced articles.
    4. Check rules and filters
      • Sign in to Outlook.com and go to Rules settings to ensure there are no rules moving messages unexpectedly to Inbox or other folders.
      • Remove or edit any rule that is incorrectly handling messages.
    5. Review junk mail behavior
      • If legitimate messages are going to Junk by mistake, move them back to Inbox and mark them as Not junk so Outlook.com adjusts its filtering.
    6. If the volume is extreme or looks like abuse
      • Check recent sign‑in activity at the Recent activity page to ensure there is no unauthorized access.
      • If there are suspicious sign‑ins, follow the guidance there to secure the account (change password, review security info).
    7. Contact Outlook.com support if the problem persists
      • In Outlook.com, select Help on the menu bar, describe the junk/unknown mail issue, then scroll to Still need help? and choose Yes.
      • Use the option to Chat with a support agent in the browser if offered, so support can review the mailbox configuration and advise further.

    References:

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