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I can only view one recent sign in activity

Tai Zentek 0 Reputation points
2026-03-03T23:27:04.9166667+00:00

I keeep getting emails from microsoft support about unusual sign in activity on an email I do not recognize. When I check out my sign in activity, there is only one sign in listed on my actual microsoft account. It does not show any history of successful or unsuccessful sign-ins

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  1. John Jefferson Doyon 61,635 Reputation points Independent Advisor
    2026-03-04T00:12:14.4966667+00:00

    Hi, I'm John! I will help you with this.

    The official Microsoft address for account security notices is:

    1000008401

    The one you shared does look genuine, especially since it’s coming from @accountprotection.microsoft.com, which is an official Microsoft domain. However, the most important part is confirming whether you actually made this change or not.

    Reference: "Can I trust email from the Microsoft account team?" https://support.microsoft.com/account-billing/can-i-trust-email-from-the-microsoft-account-team-685fd302-f52f-1a9f-cc13-065dec46fe25


    To help narrow down the issue:

    Did you recently add a passkey or make any security changes to your Microsoft account?

    1. If yes, then you can safely ignore the email.
    2. If no, don’t click any links in the email just to be safe. Instead:

    To be safe, I recommend:

    • Don’t click on any links or download anything from that email.
    • Go directly to the Microsoft Account Activity page https://account.live.com/Activity and check your recent sign-in activity. If there’s nothing unusual there, then the message most likely isn’t from Microsoft.
    • If you didn’t request any changes and the email is not officially from Microsoft, it’s a good idea to ignore or report the email as phishing.

    I really hope this information is helpful.

    Let me know if you have any further questions or concerns.

    Click "Add comment" to let me know.

    Regards,

    John J.D.

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