Azure Migrate issue

Question

Azure Migrate issue

Ashwin Nayak 20

My azure Migrate appliance fails to recognize physical servers during a discovery process.

Bharath Y P 5,800 Reputation points Microsoft External Staff Moderator

2026-03-03T07:30:34.2333333+00:00

Hello Ashwin Nayak, I just wanted to kindly follow up to check, If the provided answer is helpful, it would be great if you could accept the answer and up-vote. This not only helps us but also makes it easier for other community members who might face the same issue. Thanks
Bharath Y P 5,800 Reputation points Microsoft External Staff Moderator

2026-03-04T09:51:12.48+00:00

Hello Ashwin Nayak, I just wanted to kindly follow up to check, If the provided answer is helpful, it would be great if you could accept the answer and up-vote. This not only helps us but also makes it easier for other community members who might face the same issue. Thanks

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Bharath Y P 5,800 Reputation points Microsoft External Staff Moderator

2026-03-03T07:30:34.2333333+00:00

Hello Ashwin Nayak, I just wanted to kindly follow up to check, If the provided answer is helpful, it would be great if you could accept the answer and up-vote. This not only helps us but also makes it easier for other community members who might face the same issue. Thanks
Bharath Y P 5,800 Reputation points Microsoft External Staff Moderator

2026-03-04T09:51:12.48+00:00

Hello Ashwin Nayak, I just wanted to kindly follow up to check, If the provided answer is helpful, it would be great if you could accept the answer and up-vote. This not only helps us but also makes it easier for other community members who might face the same issue. Thanks

Answer 1

Hello Ashwin Nayak, it sounds like you’re trying to do agentless discovery of physical servers, but physical-server migrations in Azure Migrate only work with the agent-based model. Here are a few things to check:

Make sure you’re using the agent-based approach for physical/bare-metal servers
- Agentless (WMI/SSH) discovery only applies to VMware VMs.
- For physical servers you need to download and install the Azure Migrate agent on each machine.
Verify the agent can talk to your Azure Migrate appliance
- On Windows servers: • WinRM service must be running and reachable (ports 5985/5986 or 443, depending on your setup). • Windows Firewall rules should allow Remote Event Log Management, WMI, RPC/DCOM • Provide a local or domain admin account in the appliance’s Credentials list
- On Linux servers: • SSH must be enabled and reachable (port 22 by default) • Supply the correct SSH key or username/password in the appliance
Check the appliance logs for specific errors
- In the appliance VM, open the Configuration Manager and go to Logs → Discovery to see any credential failures, connectivity issues, or timeouts.
Review the prerequisites and support matrix
- Are your servers running a supported OS release?
- Do they meet the hardware/OS requirements listed in the physical-server support matrix?

Reference docs

Hope this helps! Thanks

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Azure Migrate issue

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