This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 38%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
We have problems with "SAP GUI with Browser-Control Internet Explorer does noch display PDFs". Our SAP Support told us, that the problem's reason is from a Windows update and Microsoft is working on a solution with MS TrackingID case 2602110040004771.
Is there any chance for us to see the processing status? Or can you keep us updated?
Best regards
Stefan Häfele
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 47%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Hi @Stefan Haefele ,
Thank you for contacting to Microsoft Community.
As you mentioned since you are not the case owner, i am unable to share updates detailed to you due to policy and security restriction. I am reaching out to the relevant engineer and please be rest assured that our technical support team is working on it.
If you found this answer helpful, please click "Accept Answer" to support our community and others.
Thank you again for your patience and support!
Dustin Tran
The case was not created by us. We only want to know whats the state and how long does the solution take.
Do you know which channel i can us therefore.
Regards
Stefan
