Hi,
Thank you for sharing your question.I understand how disruptive this can be, especially when you rely on the widget to stay organized throughout the day and it suddenly stops working after years of consistent use.
Microsoft Learn reports that recent issues with the Outlook widget both on iOS and Android are often tied to app updates, system updates, or how the mobile operating system handles background refresh for widgets. In many cases, the widget stops showing calendar data and instead displays “Open Outlook app,” similar to what you're experiencing.
For iOS specifically, users have reported a compatibility glitch between the Outlook app and recent iOS versions, causing the widget to show no event data until the app is manually opened. Microsoft suggests ensuring widget permissions are granted, enabling Background App Refresh, and re‑adding the widget after restarting the device.
If you're on Android, Outlook widgets rely heavily on the device launcher and battery/background‑data settings; restrictive launchers or limited background refresh can prevent widgets from updating properly. Switching temporarily to the default launcher and ensuring Outlook has unrestricted battery and background data permissions can help.
Since you've already reinstalled the app and rebooted your device, the issue may be related to a wider bug currently under investigation, as noted by Microsoft in similar cases.
May I ask whether you’re using an iPhone or Android device and which OS version you’re currently running? This will help narrow down the most effective fix.
Feel free to share your device details or any changes you recently applied I'm here to guide you through the next steps and help restore your widget functionality.
Best Regards,
Noel