DELETING EMAIL AND ATTACHMENT

Dear Accounts@superelitegroup,

Thank you for posting your question on the Microsoft Q&A forum.

From my understanding, you are trying to delete an email and its attachment after it has already been read by the recipient, possibly due to being sent in error. If this is correct, unfortunately, Microsoft currently only supports recalling a message in limited scenarios (if the message is unread). In your situation, you can send a correction email to notify the recipients.

For future prevention, you may consider the following options:

1/ Enable “Undo Send” (Outlook on the Web)

This is the only built-in protection for outgoing emails in Outlook on the Web. This allows you to cancel the message within the selected time window.

Steps:

• Click Settings
• Go to Mail > Compose and reply
• Locate Undo send
• Set the cancellation period (maximum is 10 seconds)
• Click Save

2/ Set Automatic Delay for All Emails

If you use the desktop version of Microsoft Outlook, you can configure an automatic delay rule to hold all outgoing emails in the Outbox for a few minutes before sending.

Steps:

• Go to File > Manage Rules & Alerts
• Click New Rule
• Select Apply rule on messages I send
• Click Next (do not select any conditions so it applies to all messages)
• Check defer delivery by a number of minutes and set time.
• Finish and save the rule

After this, every email will be delayed automatically, giving you time to review or delete it from the Outbox if needed.

For reference: https://support.microsoft.com/en-us/office/delay-or-schedule-sending-email-messages-in-outlook-026af69f-c287-490a-a72f-6c65793744ba#picktab=classic_outlook

3/ Share Links Instead of Attachments

Instead of attaching files directly, upload them and share the file via a link in:

• Microsoft OneDrive
• Microsoft SharePoint

In case you send the email to the wrong recipient, you can remove access immediately

In the meantime, Microsoft truly values customer feedback. If having a built-in delete seen email capability would benefit your workflow, I encourage you to submit your suggestion through the Feedback Portal: https://feedbackportal.microsoft.com/feedback 

This is the best way to let the product team know your needs and help improve Microsoft services.

I hope this information helps. If you have any additional questions, please feel free to let me know.

If this response resolves your issue, kindly click Accept Answer and consider upvoting. If you need further clarification, please click Comment.

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To delete an email and its attachments in Outlook, especially if the email has already been marked as "read," you can follow these general steps:

1. Open Outlook: Launch the Outlook application on your Windows device.
2. Locate the Email: Navigate to the folder where the email is stored (e.g., Inbox, Sent Items).
3. Select the Email: Click on the email you wish to delete. If you want to delete multiple emails, hold down the Ctrl key while selecting each email.
4. Delete the Email: Right-click on the selected email(s) and choose "Delete" from the context menu, or press the Delete key on your keyboard.
5. Confirm Deletion: If prompted, confirm that you want to delete the email(s).

Regarding attachments, if the email has already been sent, you cannot delete the attachments from the recipient's inbox directly. However, if you have the ability to delete attachments from sent emails (which can be configured by an administrator), you can do so by following the appropriate steps in your email settings.

If you need to delete attachments from a sent email, ensure that your administrator has enabled this feature. You can then follow the specific steps provided in your email application to manage attachments.

References:

• Delete attachments for sent emails
• Delete attachments by using EWS in Exchange