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Azure MySQL database is missing after a restore

sheik dawood 40 Reputation points
2026-02-19T08:30:10.95+00:00

Please refer to this post yesterday
https://learn.microsoft.com/en-us/answers/questions/5779624/azure-mysql-database-stuck-in-restarting-state

One of the DB that was stuck and restored by the support team was not found after few hours.
kindly assist

Azure Database for MySQL
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  1. Saraswathi Devadula 14,645 Reputation points Microsoft External Staff Moderator
    2026-02-19T09:12:23.5366667+00:00

    Hello sheik dawood

    From the Azure CLI you can view the server and it is working fine. But from portal the server is not visible for you, as this is a portal issue.

    I kindly request you to please try to refresh the portal less than an hour, as we have initiated the ARM sync from our end to mitigate this issue.

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  1. Q&A Assist
    2026-02-19T08:30:20.5666667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your Azure MySQL database is missing after a restore, there are a few steps you can take to troubleshoot the issue:

    1. Check Backup Availability: Ensure that the backup from which you attempted to restore the database is still available. Azure retains backups for a limited time, and if the backup is no longer available, the restore may not succeed.
    2. Resource Group Verification: Confirm that the resource group where the database was originally located still exists. If it has been deleted, you may need to create a new resource group with the same name before attempting the restore.
    3. Restore Process: Follow the recommended steps for restoring a deleted Azure Database for MySQL Flexible Server. Make sure you are using the correct Azure subscription and location.
    4. Post-Restore Tasks: After a restore, ensure that you perform necessary post-restore tasks, such as configuring firewall rules and ensuring that logins and permissions are correctly set up for users to access the database.

    If the database is still not found after these checks, consider reaching out to Azure support for further assistance, as they may have more detailed insights into the specific issue you are experiencing.

    References:

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