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Hello Bi Bi Kadejatul kubra, The ASR DR Appliance installer is blocked by Windows Group Policy, which prevents it from extracting and running required installer files (MSI/EXE) on the appliance server. This is an environment-level policy restriction.
Microsoft confirms that this error occurs when one or more Group Policy Objects (GPOs) restrict installer behavior on the server, such as:
- Blocking MSI or EXE execution
- Preventing file extraction to Temp / ProgramData locations
- Enforcing AppLocker, Software Restriction Policies, or Windows Installer restrictions
The ASR appliance installer performs a pre-check to verify it can:
- Download setup packages
- Extract installer files
- Execute required services
If Group Policy blocks any of these actions, the installer fails validation and stops to avoid a partial or corrupted deployment.
Verify the applied Group Policies: Run one of the following on the appliance server:
gpresult /h gpo.html or rsop.msc
Review policies related to Application Control, Software installation or Script and executable restrictions.
Check common blocking GPO paths: Verify no restrictive policies are enabled under:
- Computer Configuration > Windows Settings > Security Settings > Software Restriction Policies Application Control Policies (AppLocker)
- Computer Configuration > Administrative Templates > Windows Components > Windows Installer
Validate Temp and extraction locations: Ensure write and execute access is allowed for:
-
%TEMP% -
C:\Windows\Temp -
C:\ProgramData
The ASR installer explicitly relies on these locations for extraction.
Hope this helps. and please feel free to reach out if you have any further questions. Thanks