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Set Up Calendar Synchronization Fails with Teams Admin Center

Jason 0 Reputation points
2026-02-18T23:58:59.5333333+00:00

I am trying to follow the below guide to sync my microsoft teams account calendar with google. I already verified my domain, and bought a teams essential license, and have access to teams, but when I go to admin center and try to perform the setup wizard, it stops at "Set email addresses for your users" and says "Refresh the page or try again later". I've tried multiple times, from different machines.

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I am getting close to giving up on Teams and Microsoft for my business altogether. It takes multiple support cases to literally accomplish anything and I have been at it for dozens of hours and still don't even have a working Microsoft teams account.

Microsoft Teams | Microsoft Teams for business | Calendar | Sync calendars
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  1. Darren-Ng 8,425 Reputation points Microsoft External Staff Moderator
    2026-02-19T04:01:49.4366667+00:00

    Dear @Jason,

    Thank you for posting your question in the Microsoft Q&A forum.Based on your description, when trying to set up Google Workspace calendar sync in the Teams Admin Center, the setup wizard consistently fails at “Set email addresses for your users” with a “Refresh the page or try again later” error, despite the domain being verified and a Teams Essentials license assigned.

    According to the announcement from Microsoft in the article you mentioned, new customer onboarding for calendar syncing between Google Workspace and Microsoft Teams is currently paused, while existing customers who already have the sync set up can continue using the feature without interruption.

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    In this case, to avoid wasting more of your time and to receive the best possible assistance, I recommend that you create a support ticket with the Microsoft Support team. You can follow these steps as the link: Get support - Microsoft 365 admin.     

    The Microsoft Online Support Team has higher permission than us moderators to remotely assist you and collect background logs for the root cause. This is a more efficient and direct way in recovering this scenario for you.

    Note: Please understand that as forum moderator, my primary goal is to provide helpful guidance and support through general troubleshooting steps. While I don’t have access to internal systems or test devices required to resolve backend issues, I truly appreciate your understanding of these limitations. I genuinely hope the information I share helps guide you in the right direction, and I'm always here to assist as much as I can within my scope.   

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  2. Jason 0 Reputation points
    2026-02-19T00:03:40.6033333+00:00

    This is what I am pressing in the admin dashbaord:

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    And this is the guide I am following:

    https://learn.microsoft.com/en-us/microsoftteams/setup-calendar-syncing-with-google-workspace

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