How to activate Teams meetings/invitations in Microsoft 365

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How to activate Teams meetings/invitations in Microsoft 365

Henriette Dybkær 40

Hello
I have a Microsoft 365 subscription, but I can't use the Teams app, only online version and I can't arrange Teams meetings?
I am operating in the Apple universe and on a MAC book
/H

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Answer 1

Jeanie H 11,895 Microsoft External Staff Moderator

Dear @Henriette Dybkær,

Thank you for posting your question in the Microsoft Q&A forum.  

As a moderator, I don't have the tools to investigate your specific tenant directly because this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas. However, I will try my best to guide you as clearly as possible.

You mentioned that you 'can't arrange Teams meetings', could you help me by providing more details? Why are you unable to use it? Please help me provide a detailed screenshot so I can take a closer look.

Also, could you let me know which macOS version you are currently using?

I look forward to your support and response!

Jeanie H 11,895 Reputation points Microsoft External Staff Moderator

2026-02-15T23:14:34.5+00:00

Dear @Henriette Dybkær,

I hope you’re doing well.

I just wanted to gently follow up and see if you might be able to share an update with me, so I can better understand your situation and continue supporting you in the most appropriate way.

There’s absolutely no rush at all, please feel free to respond whenever it’s convenient for you. I’m always here and happy to assist whenever you need, and I truly respect your comfort and timing.

Thank you so much for your time. I look forward to hearing from you whenever you’re ready.
Henriette Dybkær 40 Reputation points

2026-02-16T10:34:33.9033333+00:00

Hi Jeanie

It is macOS Tahoe 26.2.
Is there a customer support I can contact, if we don't find the solution here in the forum?
/Henriette
Jeanie H 11,895 Reputation points Microsoft External Staff Moderator

2026-02-16T23:16:32.8733333+00:00

Dear @Henriette Dybkær,

It seems that Ruwim.B has already provided you with all the information you need. That’s great to hear! If you need any further assistance on this forum, don’t hesitate to create a new thread so everyone can jump in and help you. Thank you so much!

Answer 2

Ruwim.B 5,830 Volunteer Moderator

What is the OS version of your Mac computer?

Henriette Dybkær 40 Reputation points

2026-02-16T10:32:50.6333333+00:00

It is macOS Tahoe 26.2
Ruwim.B 5,830 Reputation points Volunteer Moderator

2026-02-16T10:56:25.9166667+00:00

Is your Microsoft 365 subscription a Personal, Family, Premium or a Business subscription?
Henriette Dybkær 40 Reputation points

2026-02-16T11:02:26.68+00:00

It is personal. I pay around 10 EUR monthly
Ruwim.B 5,830 Reputation points Volunteer Moderator

2026-02-16T11:13:32.0966667+00:00

With a Teams Personal account, you might not be able to accept meeting invitations from an organisational/business account. However, you might be able to participate in such meetings as a guest in a browser.

Also, meeting add-on is not supported with Teams Personal account. However, you can create meeting invitations on the Web using Outlook.com email account.
Henriette Dybkær 40 Reputation points

2026-02-16T11:24:12.2966667+00:00

Thanks, Ruwim. Very informative answer. I don't understand why Microsoft don't allow a paying (private) customers to operate Teams properly....anyway, should I create and outlook account and from that, I can create Teams meetings?
Ruwim.B 5,830 Reputation points Volunteer Moderator

2026-02-16T11:42:38.8666667+00:00

Even if you have a paid Microsoft 365 Personal subscription, your Teams account is Personal and does not have the same features as a business account.

As far as I know, you should be able to create new meeting invitations in a browser with an Outlook account. This works for me.
Henriette Dybkær 40 Reputation points

2026-02-16T12:29:32.31+00:00

You are a star! Now it works, thanks so much :-)
It is not the easy and perfect solution, but at least it works!
Very appreciated.
Best from Henriette

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