Hello again João Baptista,
Just following up on your case. The core issue is your use of the Windows 11 Enterprise Evaluation ISO. Evaluation editions contain hardcoded software licensing manager constraints that outright reject Multiple Activation Key or Key Management Service production keys, typically throwing an 0x80041023 or 0x80070490 error code. Furthermore, Microsoft strictly prohibits in-place upgrades from retail channels to the Long-Term Servicing Channel. A bare-metal clean installation is structurally mandatory to lay down the LTSC-specific binaries and permanently strip out the universal Windows platform consumer applications.
Your description indicates a colleague fulfilled the procurement for you, which leaves a critical gap in our deployment strategy. I need to know exactly how that license was provided to determine your precise next steps. Do you personally have authorized access to the Microsoft 365 Admin Center or the Volume Licensing Service Center portal under your organization's tenant? Without that access, you cannot authenticate to download the official production ISO. Please confirm if your IT procurement contact provided you with the official non-evaluation installation media alongside the MAK key, or just the text string of the key itself.
Assuming you obtain the correct production ISO from your licensing portal, you must back up your local data, create a bootable flash drive, and boot into Windows PE to format the system drive completely. Once the clean installation of Windows 11 Enterprise LTSC completes, you can apply your MAK. Instead of relying on the settings GUI, which can sometimes cache previous retail licensing states, utilize the Software Licensing Management Tool from an elevated administrative command prompt. Execute slmgr.vbs /ipk followed by your 25-digit MAK key, and then run slmgr.vbs /ato to force direct communication with Microsoft's batch activation servers. After successful activation, you can immediately manage your volume encryption by invoking manage-bde -on C: -RecoveryPassword from the command line to securely meet your organization's cybersec requirements.
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VP