Enabling Custom Summary in Teams for meeting Recap

Hi @Tim Sailada,

Welcome to the Microsoft Q&A forum, and thank you for reaching out regarding your concern about the Custom Summary option in Teams Meeting Recap.

After reviewing your description and Microsoft’s current public documentation, the ability to use Custom Summary in Teams Meeting Recap appears to be in the rolling‑out phase. This means the feature may not yet be fully available in all regions or across all Microsoft 365 environments. According to Microsoft’s public roadmap, this capability is still in active deployment, so it is normal for some users to see the Custom Summary option while others continue to see only the standard AI Summary experience during this transition period.

If needed, your IT team may check the rollout status or obtain additional guidance by opening a support ticket with Microsoft and referencing the corresponding Microsoft 365 Roadmap ID 501540 for more details.

I hope this helps clarify the situation and keep you informed about the current rollout progress.

In the meantime, if you find my reply helpful, consider giving it an upvote from the account that originally raised the question. Once marked, it will be pinned to the top, making it easier for other users with similar questions to find accurate information quickly.

Thank you for your patience and understanding. If you need further assistance, please feel free to reach out.

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