My new labptop surface 7 screen cracked

Accidental damage such as a cracked screen isn't included in the standard Surface warranty. Your repair or replacement options will depend on whether you have Microsoft Complete, which is the extended protection plan. If you're enrolled in Microsoft Complete, accidental damage is covered, though you'll typically need to pay a deductible. Without that coverage, you'll have to pay the full cost of an out-of-warranty repair or replacement.

if the device was purchased from the retailer or Microsoft Store, they can sometimes arrange direct replacement.

Microsoft Complete

Kindly go through the following Microsoft reference article for further help and assistance:

Microsoft Complete for Surface: Accident Protection Claims Process

If your Surface Laptop 7 screen is cracked, you have several options for repair:

1. Customer Self Repair: You can attempt to repair it yourself using parts from Authorized Device Resellers. For detailed instructions, refer to the Customer self-serve repair guide.
2. Microsoft In-Region Repair: You can submit a repair request through the Surface Management Portal or Surface Support Portal. This option is available for eligible devices.
3. Authorized Service Providers: You can send your device to an Authorized Service Provider (ASP) for repairs. This option is also available for devices that need professional assistance.
4. Battery Replacement Service: If the screen damage is accompanied by battery issues, you may also consider battery replacement services, which are available worldwide for certain Surface models.

To proceed, you should assess which option is most convenient for you and follow the respective procedures to initiate the repair process.