Hello Brandon Heinz,
First let me just explain in details this: the core technical conflict lies in the minimum operating system requirements for the new Windows App. This application relies on modern Windows APIs, specific versions of the .NET runtime, and UI frameworks (like WinUI and WebView2) that are not natively present or fully supported in the Windows 10 Enterprise LTSC 2019 (Build 1809) kernel. While Microsoft supports LTSC for critical infrastructure, modern "Store-class" apps like the Windows App generally require a minimum of Windows 10 version 1903 or often 2004 to function correctly without massive, instability-inducing dependency injection. Attempting to sideload the Windows App and its requisite dependencies onto 1809 across 600 devices is indeed unrealistic and technically unsound, as you would essentially be trying to patch a legacy OS kernel to support a modern application framework it was never designed for.
For your Windows 11 IoT Enterprise LTSC 24H2 devices, the situation is different. This OS version is built on a modern kernel that is fully compatible with the Windows App. However, because IoT Enterprise LTSC typically omits the Microsoft Store, you cannot rely on the standard consumer installation method. The viable workflow here is to obtain the offline installation package (MSIX/AppxBundle) for the Windows App. You can deploy this using Microsoft Endpoint Configuration Manager (MECM) or Microsoft Intune by utilizing the Add-AppxProvisionedPackage PowerShell cmdlet or the DISM tool during your imaging process. This ensures the app is installed at the system level for all users without requiring the Microsoft Store app to be present.
Regarding the Windows 10 LTSC 1809 fleet, your most viable workaround, and the industry standard best practice for AVD on legacy systems, is to utilize the Remote Desktop client for Windows (MSI variant), specifically the msrdc.exe client, rather than the new "Windows App." It is crucial to distinguish between the deprecation of the generic "Remote Desktop" Store app and the continued support of the enterprise-grade MSRDC MSI client. While Microsoft is unifying branding under "Windows App," the standalone MSI installer for the Remote Desktop client remains the supported method for connecting to Azure Virtual Desktop on systems that cannot support the new unified application. This client supports the necessary AVD features (Teams optimization, multimedia redirection) and can be deployed silently via MSI switches (/quiet, /norestart) to your 1809 devices. This does not rely on the modern app frameworks that 1809 lacks and will provide the stability required until you can upgrade those endpoints to a newer LTSC release like 2021 or the upcoming 2024.
I hope you've found something useful here. Should you have more questions, feel free to leave a message. If my answer helps you get more insight into the issue, it's appreciated to accept the answer. Have a nice day!
VP