Error logging in

Hi Hola,

That is an alias error.

• Make a new Alias for login purposes at this link.
• Next, fix this alias as the primary alias at https://account.live.com/names/manage page.

Try to sign in using that and let me know if it works.

I’m eager to hear back and work together to find a solution.

It seems you are experiencing a login issue with the Minecraft launcher, where you receive the same error message regardless of whether your password is correct or incorrect. While the specific error code 0x800434f5 is not directly addressed in the provided context, there are general troubleshooting steps you can consider:

1. Check Credentials: Ensure that you are entering the correct username and password. Sometimes, there might be a typo or case sensitivity issue.
2. Account Lock: If you have attempted to log in multiple times with incorrect credentials, your account might be temporarily locked. Try waiting for a while before attempting to log in again.
3. Password Reset: If you suspect that your password might be incorrect, consider resetting it through the official Minecraft or Microsoft account recovery process.
4. Clear Cache: Sometimes, clearing the cache of the launcher or reinstalling it can resolve login issues.
5. Check for Service Outages: Ensure that there are no ongoing service outages affecting the Minecraft login system.

If these steps do not resolve your issue, you may need to reach out to Minecraft support for further assistance.

References:

• Why can't I log in to my Outlook account? - Microsoft Q&A
• Remote Desktop Web Access troubleshooting