Hi Ludwig Dronet,
Welcome to Microsoft Q&A!
I understand that you urgently need an official CCC certificate to ship your Surface Go 4 into China. However, I first need to note that this is a user-to-user support forum, limited to providing guidance on technical issues. For that reason, we do not have the resources or power to distribute such documents.
But the good news is that, from my finding, your device is likely covered under Microsoft’s SDOC compliance for the Chinese market and does not require a separate CCC certificate to be imported. You can check out this official Surface regulatory information - Microsoft Support:
- In the For customers in China section with CCC certified, there includes model 2067.
- Surface Go 4 is categorized as
Surface_Go_4_2067(refer to: Surface System SKU reference)
Based on that, the Surface Go 4 you are shipping uses the regulatory, and is included in Microsoft’s approved SDOC list for China. This means no additional documentation from Microsoft is needed, including CCC. If you still want to ask for documentation, you may reach out to:
- Microsoft Support: Contact - Microsoft Support
- Authorized retailers: If the device was purchased from an official source, they often have a compliance package they can send you.
In addition, shipping carriers often handle these requirements and can advise if a personal/used device shipment might need specific documents, or qualify for simplified procedures. Consider asking for their advice on this situation.
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