I have a deleted gmail

yeah I can't access this gmail like 2-3 years and I am trying to sing in online. I have tried recovery form but I lost it long time ago so I can't remember them

Thank you for explaining. I understand.

If the Microsoft account was inactive for over 2 years, or if it was already deleted, then it’s permanently removed under Microsoft’s inactivity policy. In that case, there’s unfortunately no way to recover the account, especially if the recovery form details can’t be verified.

At this point, the best option is to create a new Microsoft account using an email address you currently have access to and use that for signing in online and with Edge on macOS.

I know this isn’t ideal, but these security rules are in place to protect accounts.

If you have any further questions or concerns, please let me know.

Hi, I'm John! I will help you with this.

Microsoft Q&A is public, and we can only provide information. It is beyond our capability to assist directly with the account or login-related issues.

1. Just to clarify, when you say the Gmail was deleted, do you mean it was permanently removed by Google, or you simply can’t access it anymore?
2. Also, are you trying to sign in to your Microsoft account online, or is this specifically an Edge profile issue on macOS?
3. Have you already tried the Microsoft account recovery form, and if so, what part are you getting stuck on?

Click "Add comment" to let me know.

Regards,

John J.D.