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Why am I unable to log in on the Edge browser?

TH Z 0 Reputation points
2025-12-23T09:31:00.43+00:00

Correlation Id: 58975dfa-204d-4e74-b769-94d5e77861b1

Timestamp: 2025-12-23T09:24:19.000Z

DPTI: 46a993ebd8de38fafb4fe3de8de969400157b8a06b87f3c8d17c749563afd831

Error Tag: 7q6ca

Error Code: 1067

Microsoft Edge | Profile, sync, and sign in | Windows 10
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  1. Kimberly Olaño 23,395 Reputation points
    2025-12-23T11:00:41.8333333+00:00

    Thanks for sharing the details! Try to reset Windows Web Account Manager (WAM) completely (PowerShell method)

    Edge uses Windows Web Account Manager, and sometimes its internal state breaks without showing service errors.

    • Close Microsoft Edge
    • Open PowerShell as Administrator
    • Run these commands one by one:
      Get-AppxPackage Microsoft.AAD.BrokerPlugin | Reset-AppxPackage Get-AppxPackage Microsoft.AccountsControl | Reset-AppxPackage
    • Restart Windows
    • Open Edge and sign in again

    Error 1067 often comes from a corrupted AAD Broker token store, which normal Edge resets do not touch.

    See if this helps. If you need further assistance just let me know.

    Best regards,

    Kimberly

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