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The warranty time of the computer is inconsistent with the invoice

Vankeller Se 0 Reputation points
2025-12-19T04:19:37.48+00:00

购买时间与电脑保修时间不符合,请更新,之前服务的案件编号为:[Moderator note: PII removed]

The purchase time does not match the warranty time of computer, please update it. The case number of previous service is [Moderator note: PII removed].

Surface | Surface Pro | Safety and security
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  1. Huy-K 9,940 Reputation points Microsoft External Staff Moderator
    2025-12-22T03:12:22.4666667+00:00

    Note: I noticed that you have been using two languages (Chinese Simplified and English), while your current site is set to English. In this case, I will follow the language configured for your site to keep things consistent. If anything seems unclear or you would prefer to communicate in a different language, please let me know your preferred language. I will be happy to adjust accordingly.

    Dear @Vankeller Se,

    Thank you for posting your question in the Microsoft Q&A forum.

    We apologize for any inconvenience you may encounter when using our services/ products. As the Q&A forum moderator, I do not have access to the requisite tools to help this issue. Please contact Microsoft Support via Surface help & learning for further assistance.

    Thank you for your understanding and patience.

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